APARTHOTEL LES OLIMPIADES

SCAM

We stopped off at the hotel's restaurant after an afternoon of skiing, and we noticed some lockers and enquired at the bar about renting them. I was told by a man working there that we could use them and so I asked for the price. He told me that they were free (It makes sense as they rely on the fact that you will buy a drink/food if you store your equipment there) and that all we had to do was take a key from the bar and keep it with us. Note that he did not ask if I was staying at the adjacent hotel or what our room number was.

2 days later when we went to the locker and all of our equipment was gone! An angry looking woman then pulled me by the arm and ordered that our group of 5 go upstairs. We were taken to the hotel reception and had this woman shout at us for 10 minutes telling us that the lockers were only for hotel guests. I realised that there had been a misunderstanding and explained how we were told by a member of staff that we were allowed to use the lockers. She said that I was lying and made out that what we had done was some awful thing and then said we each had to pay 100eur (not sure where she got that number from).

I had a chat with another member of staff, an elderly gentleman, who was much more understanding and said that if it were up to him he would simply let us have the lockers for the rest of the week for a small fee. He then tried to explain this to the same woman and she started shouting at him.

We refused to pay the 100eur but she said that if we did not then she would keep our equipment and call the police (I am not quite sure what the police would have done). We managed to get the price down to 50eur each as we wanted to start skiing and had already wasted an hour.

I have no idea what they did with the cash but it was put behind the counter and not in a till so I would not be surprised if she kept it for herself.

If you have read this review so far it will come as no surprise that I would not recommend that you stay, dine or use the lockers of this hotel!

De verdad que son los mejores, venir de otro país y tener problemas y sentirte arropada y como en casa no tiene precio, gracias por el trato

WOULD NOT RECOMMEND!

Staff were extremely rude and aggressive towards us, I think because we were English. I was made very uneasy by this during my whole stay :( friends stayed down the road had a great time.

Fabuloso.
La atención ha sido inmejorable, Sylvie se encargó de todo, nos gestionó el alquiler del material de esquí, forfait y garaje, nos ayudó con el transporte y siempre muy amable. Todos en recepción fueron muy simpáticos.
Ubicacion perfecta, sales y llegas esquiando desde la puerta del guardaesqui .
La habitación muy amplia, teníamos un dormitorio independiente y salón con pequeña cocina y preciosas vistas a las pistas.
El restaurante muy recomendable también.
Esperamos volver lo antes posible.
Gracias!!!

Rude staff who seemed to dislike us because we were English. Friends who stayed elsewhere seemed to have a better experience so I would avoid.