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Avis HÔTEL OPERA Zurich
Avis des membres sur HÔTEL OPERA
3.5/5
23 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
The hotel is overpriced for the condition and treatment we received.
The only good aspect from it: the location
Séjour très agréable
Location is great also good parking nearby.
Camere molto grandi, pulite. Il bagno abbina la funzionalità con specchi e lampade decò. Set di cortesia. Colazioni a buffet. Lo consiglio vivamente.
Tornata dopo un anno, ho ritrovato la stessa magia, dovuta all’arredamento molto accattivante e studiato nei minimi dettagli. Gentilezza e cordialità del personale. Pulizia. Dal balcone vista lago. È il nostro hotel di Zurigo!! ????
Ritornata gennaio 2024: sempre magico❤️
+: location. This is it.
-: don’t believe beautiful pictures you see on the website! The hotel doesn’t have a proper reception (combined with a bar), the staff is super unprofessional and rude. Especially the manager Alex Shreif, who was very agressive and rude to us, which made our Anniversary celebration at the hotel absolute disaster! The rooms are super old and dirty with scratches and spots ont he walls and floors, the room has almost no amenities, you hear everything as it’s an old building. The bed looked like in prison and made noises when moving. And this is for almost 300 chf per night off season! The manager refused us to change the room, as he said it’s what we booked, and on the top of that changed us with the Tourist tax, even if we are Zurich residents and it’s illegal. When we were showing him the quotes from the tourism office online, he said if we want we can call the Tourism office tomorrow. Never saw such a horrible service in a hotel worldwide! Shame on the Maili Selection hotels for the poor management!
Etwas in die Jahre gekommen: Mobiliar und die Bäder.