ANGLETERRE & RÉSIDENCE * * * *
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Magnifique bâtisse blanche aux volets gris clair, ce 4 étoiles est composé d’un bâtiment principal et de pavillons datant des XVIIIe, XIXe et XXIe siècles. En 1863, il accueillait la toute première école hôtelière au monde, déplacée depuis au nord de la ville. Le style des chambres est lié aux différentes étapes de la construction de l’hôtel : traditionnelles, avec poutres apparentes ou bien contemporaines, avec un mobilier design. Partenaire du Beau-Rivage Palace, il offre un accès privilégié à la piscine extérieure chauffée, aux tennis et au spa Cinq Mondes.
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The rooms are a bit small however ours had a nice view of the pool and lake. There are several areas that could use improvement: We had to carry our own luggage up the outside stairs. The room's air conditioner wasn't working so we called the front desk who reviewed the instructions to operate it which we had done correctly. She said someone would be sent up shortly to check. Over an hour later, someone came in only to verify we were correct in how to use the thermostat. We then had to wait 1 1/2 hours for someone else to come repair it. Once repaired it worked however we noticed an on-going noise every 20 seconds when on the High setting. Adjusting it to the middle setting took care of the sound.
To end on a good note, the breakfast was wonderful and the serving staff were very helpful and friendly.
The grounds look untidy.
Get full time gardeners to create beautiful spaces within the grounds and pool area to suit the architecture and historical surroundings.
Create some space in the Breakfast area by pushing out into the courtyard.
The current space creates a tense atmosphere even for staff to work in.
Cool place and understand that COVID must have been tough but I think it could do so much better.