THE LANGHAM HUNTINGTON
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Resort au charme d'antan situé au nord-est de Downtown comprenant jardins et grandes salles de réceptions à Pasadena
Le Langham Huntington appartient à la prestigieuse chaîne hôtelière du même nom. Construit en 1907 dans un style architectural rappelant les traditionnelles missions hispaniques, ce resort au charme d'antan est de loin l'adresse la plus prestigieuse à l'est de Los Angeles. Situé au nord-est de Downtown Pasadena et voisin de la célèbre Huntington Library, la propriété s'étale sur plus de 9 hectares, comprenant jardins et grandes salles de réceptions. Parmi la multitude de prestations proposées, on trouve un golf, un tennis, un spa et un restaurant renommé.
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Avis des membres sur THE LANGHAM HUNTINGTON
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
Even though there are spaces to park right in front of the door ????
The dark complexion ,older, stocky man, in they navy blazer, told us. "This is private property. We don't have to provide handicap parking ???? ."
$47 for valet parking : what is scam
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Questions fréquentes :
Worst part is that no one would discuss the situation. I called front desk, was stuck on hold for a long period of time, then greeted as Mr. Wilcox(?), which is not my name. I explained what had happened, desk clerk said she had to transfer me to a manager. Transferred me to an assistant manager’s phone, but he did not pick up. I left a voicemail but never heard back from him on anyone else.
They had previously texted me greetings upon our room arrival, so I texted back what happened. A manager texted back that they would get in touch with me but never did.
We subsequently stopped by front desk to discuss. Her offer was to make new keys. I would have thought that would have been done immediately; after all, a stranger had a key to our room.
Staff was nice but other mistakes. We ordered room serbice dinners twice. The glasses of wine were bad both times. One night a cabernet and another night a chardonnay.
When I returned home and reviewed the bill, I realized that they had overcharged me for one night.
So one star for customer service and security, five-stars for a nice room, I give it three stars.