THE MONSARAZ, TAPESTRY COLLECTION BY HILTON

Absolutely wonderful hotel - 5 stars.

Came into town for a quick getaway and chose this relatively new hotel (opened in 2021) for one portion of my time in San Diego. I was looking for something that was well connected to driving to Point Loma, as well as La Jolla and other destinations. It’s extremely convenient to Point Loma and the National Park, and we had an easy time getting around to the other locations.

Room was upscale, smartly designed, and incredibly modern. I’ve stayed at other Hilton “collection” properties and some have been modern to a fault (missing key quality of life features or layouts). This hotel just made sense and I was very comfortable in the room.

Restaurant was closed when we were here so can’t comment on that, though I wouldn’t have stopped there anyways—there’s too much good food to find around in SD.

Would return.

Wanted to avoid those business hotels but still something decent and affordable.

Went there with my bestie and we enjoyed my stay there. The room was kind of small, but we had access to the terrace and backyard, so it offset everything.

On the other note, if you're visiting the town, try some Korean Mexican foods. They are beyond words!!

Stayed at this hotel for a work trip. It was a nice hotel & was located near the work location, so was very convenient. The hotel staff was nice & helpful. The restaurant/bar had a very limited, expensive menu, but the staff were also very nice & helpful. My work schedule changed during the trip, which resulted in checking out one day early. The hotel, not Hilton, policy resulted in getting charge for the extra day anyway. Quite disappointed that this hotel is willing to take the money for an extra day. I will never stay there again & will recommend to others not to stay there either.

This place is an amazing location and has beautiful views. Rooms are updated and super trendy. Walking distance to many amazing restaurants including there own just downstairs. The service was fantastic. Javier at the front desk was amazing. Met the GM as well Rick who you could tell does a great job. We will be back!

This would be a 4/5 star reviewed property if it just had even remotely competent service staff. The staff acted like they didn’t care at all. I was given incorrect information about the diamond credit and was told I had no balance on my account when I checked out, even though there was when I received my email receipt. The valet had my car out while I was away from the hotel and left the doors unlocked (I have a Tesla so it notifies me). When I called to enquire I was told they were just getting it out in case I needed it. Obviously that was a crock and the car was back in the garage 5 minutes later.

The bar and restaurant closed at 9, which is ridiculously early and an hour earlier than stated online. The person working the bar (and presumably also doing the cooking) was about the only pleasant staff member at the property

The heat took about 20 minutes for it to start working, to which the front desk person said that’s just the way it is. The bathroom also had a nice blind that should lower and raise to let light in the bathroom. I couldn’t figure out how to work it - it looked motorized. The desk person said well it doesn’t work if it doesn’t have a chain. Some do, some don’t. What is the point of this?

Seriously I have seen better staff at a motel 6. Not a single interaction with the front desk staff was pleasant or professional. Who is running this place?

That being said the, other than the above things, hotel rooms and property is quite nice. If they matched the quality of the property with a decent staff that acted like they mildly cared this would be a top choice for me in San Diego. Until then I will skip staying here again.