HAMPTON INN & SUITES BATON ROUGE - I-10 EAST ^{* *}

Staffing situation seemed light due to the various inquiries that were made by the group. Office chairs were severely stained in all of the rooms that we had.

I liked the fact that we were close to the elevator and only had to walk out the back door to go to the pool area. I really enjoyed the kids pool with my grand baby. The water was right and they had plenty of seating by the pool. The breakfast was very nice and the staff on the following day was very courteous and helpful. I did like the lotion and soap offered in the bathroom. They seemed of decent quality. Upon arrival, the staff member continually told me i did not have a reservation. She was rude, initially until we realized that they put the reservation in my maiden name. Once we worked around this, the questions i asked were met with snarky replies and an unprofessional tone. Once i got to my room to check in, i realized there were two different beds in the room. Meaning one was on a platform and the other was on a regular metal bedframe. This proved very uncomfortable for sleeping. For it to be a hilton, i was very disappointed in the bed. It was like sleeping on plywood. Im a local and My whole reasoning for visiting was for the pool and jacuzzi. I didn't like the fact that the jacuzzi did not work. The big pool was very warm. Almost as if it was being heated. This was not a bad idea in the evening, but in the day it seems counterproductive. The trashcan was overflowing with garbage and had not been changed even as I was leaving Sunday morning. I literally left from the pool and got in my car and the trash can was the same trash from the previous night. I feel like for the amount of money I paid for this room, it should have been better maintained and presented to me.

Everyone was cordial and willing to help for whatever I needed.
Thanks to staff

Furniture was dated and beat up. My A/C was not working. Staff switched my rooms with no problems.

Our family stayed here several times in 2 years. Rooms are very clean and bigger than normal rooms. Pools were also very clean,the breakfast was also worth it. I don't mind spending my money here....worth every penny.