HOMEWOOD SUITES BY HILTON LAFAYETTE-AIRPORT * * *
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Situé à Lafayette, en Louisiane, l'Hôtel Homewood Suites by Hilton Lafayette-Airport est un établissement trois étoiles idéal pour les séjours de longue durée. Il se trouve à seulement 1,6 km de l'autoroute US 90, à 3,2 km de l'université de Louisiane à Lafayette et à 6,4 km du Cajundome. Les chambres, allant du studio à la suite de deux chambres, sont équipées d'une cuisine entièrement équipée, d'une table à manger, d'une télévision à écran plat et d'une connexion Wi-Fi gratuite. Les résidents peuvent profiter d'un petit-déjeuner chaud gratuit, ainsi que de boissons et d'un dîner léger en semaine. L'hôtel dispose également d'une supérette, d'un service de courses alimentaires gratuit, d'un centre d'affaires, d'une laverie libre-service, d'une salle de sport, d'un kiosque et d'une piscine extérieure avec bain à remous. Le stationnement est gratuit et l'établissement est accessible aux personnes à mobilité réduite. Les animaux de compagnie sont également les bienvenus.
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Amenities were miniscule. Who needs 2 pots and a cheap old coffee maker. How about a frying pan?
Also, the website photos showed a full size coffee maker not some knock off one cup and done coffee maker.
Final straw was when we awoke on Saturday morning to zero hot water which apparently began Friday evening. Not a great way to start a 10 hour drive home.
I don't care how many college softball teams were staying in the hotel, your infrastructure should have been able to accommodate the surge. I'm fairly certain your bank rolls handled it just fine.
Staff were friendly as could be. Breakfast was decent but cold, we just had to warm up in our room microwave.
Room is a little older with a little wear and tear but overall is nice and spacious. Woke up and went to bathroom to shower but both bathrooms were low on shampoo, conditioner and body soap. Notified the front desk and they were all filled by the time we got back that afternoon.
Breakfast was fair. Surprised they didn't have a waffle maker but was a hardy breakfast and good way to start the morning both mornings. There was a couple of college softball teams there in the hotel and bunch of folks eating but they did a great job keeping food topped off and tables clean.
Negative- We got back Friday and the whole hotel had lost hot water. I know things break down and it was not fixed before we checked out, but front desk was very honest and forward and handled the complaints well and did not get rude and I am sure there were many people complaining. They gave me the managers contact and I emailed her. She got back fairly quick and made it correct in my opinion.
Overall not a bad hotel. Front desk was great all weekend and people in Kitchen where great. Staff in my opinion was the best attribute. Hotel is older but common areas are nice and rooms are in fairly good shape. Location is good and easy to get to and decent part of town. I would stay here again if I was in the area!