Avis DAYS INN BY WYNDHAM MONROE Monroe-West Monroe

We have nothing bad to say we slept good

Bicycle rack on car poked a little hole in pillar. Owner was understanding and said no charge.

I booked two rooms at the Monroe Louisiana at Days Inn (213 & 215). The reference number was 72053836862312 and covered 3/21/24 to 3/23/24. On March 23 at 9:50am, I extended my two room (213 & 215) booked stay at the Days Inn Monroe, Louisiana reference number 72053870323779 from 3/23/24 to 3/27/24. On March 23rd, after extending my stay, I left for the day and upon my return (after 8pm), the key to my room would not work. I went to the front desk to get another card and was detained for and hour. I was interrogated about the alleged room number I was in. I gave the clerk my valid identification and reservation number and pouch with the key cards. He kept saying you are not assigned to room 213. I kindly reiterated to him that all my belongings are in that room. He told me to step aside so he could help the white male behind me. He spoke kinder to him and provided exemplary services to him. I expressed my dissatisfaction to the clerk who sharply said your room is book as a different room and I need to find put what is going on. Once the man left there were two new women who came in and I told the clerk that I was not going to stay in this lobby while you service these other people ahead of me. He said I need to verify you had this room and that no one else is in there. He follows me to my room and knocks on the door. After no o es answers he entered the room. I had to show him my passport that was sitting on the dresser. It wasn't until after that, he gave me one key to my room. My son who had room 215 went to the office to get a set of 2nd keys for our rooms. Just as we thought this extremely inconvenient nightmare was over. Around 12:30am, my son was abruptly awaken to a family of three and a dog opening his door while he was in bed. The family said they were assigned the room. It took over and hour to sort this out. I also, want to note that my room had a large amount of knats surrounding the sink. After further investigation, it was due to a large amount of gunky debris and hair in the sink drain. This stay has been nothing less of a disappointing disaster. We have purchased internal locks for fear of our safety.

Muy mal experiencia llevamos a nuestra mascota que pesa 3 libras y nos dieron una habitación que era muy fuerte el olor a cigarros mi esposo fue a que nos cambiaran de cuarto o nos devolvieran el dinero y le dijeron que no podían hacer eso , nosotros veníamos de un viaje muy largo super cansados y nos tuvimos que quedar yo tuve que dormir con máscara porque nos dieron un líquido para echarlo en la habitación para el olor a cigarro era tan fuerte el olor que me dio tos muy fuerte soy alérgica , las sábanas manchadas y llenas de quemaduras de cigarro toda mi noche horribleeeeeeeeeee , quería irme aunque perdiera mis 130 dólar

Felt unsafe with illegal drug activity apparent on premises (strong smell of Marijuana in close proximity of my room) and multiple episodes of people knocking on my door in early morning hours. Room cleaning only occurred twice during a 5 day stay and lobby people being rude when I asked for clean towels due to no room cleaning. I would not recommend staying at this location

I was very much happy with the price. My room was clean and smelled cleaned. Now breakfast hurt my feelings but it was something to start the day. Fix the orange machine I don't drink coffee. The front desk lady Ms K was so nice help full. I will be back.

Located just off the interstate nice rooms clean and at a fair price

Clean and comfy.

Wasn't bad clean friendly people the continental breakfast had a lot to be desired you get a Danish and a cup of coffee the juice machine was always broken a week straight but the room was decent and clean

They do NOT rent non-smoking rooms to pet owners. That’s their quoted policy. We’re a senior citizen couple with a 28 lb crated dog. We reserved on line and had to call Days Inn help line to get our refund. Nowhere was this stated in the hotel detailed policy on line.

Generally speaking the room was nice and recently updated. There was a large stain on the carpet and the breakfast had very few options

Telsa was a delight checking me in late in the evening. Room was clean and comfortable. Cheapest room in the area.

For only $80 a night, you too can enjoy amenities like: Incredibly strong cigarette smell (smoker friendly room?!), a broken TV, and the next day, you'll find your body bitten up by bed bugs! Thankfully, the front desk staff was great, very friendly, and helpful.

Clean room, great bed, good towels, and good shower water preassure. I stay in hotels most of the year as I travel for work. These are the things I always look for.

This is an EXCELLENT Days Inn. The young lady at the desk was awesome and the room is very nice. Thank you very much!

No breakfast

The only problem they need to replace the carpet and install vinyl tiles

Wyndham should be embarrassed and ashamed by this property. It was filthy, it looked like it hadn’t been cleaned in months.

Most comfortable bed of a multi night, multi state trip. Better than the two "high end" hotel chains I stayed at using points on previous nights. Definitely worth the money!