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THE OBEROI BEACH RESORT

Hôtel €€€
4.8/5
35 avis

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Route Côtière, Balaclava, Ile Maurice
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2024
Recommandé
2024

Un des établissements les plus sélects de l'île pour son niveau de service, son style ethnique chic, ses piscines et jardins

D'une élégance rare, l'Oberoï est l'un des établissements les plus sélects de l'île pour son niveau de service, son style ethnique chic, ses piscines et jardins tropicaux sublimes aux allures de « cité perdue ». Chuuut ! Endroit très privilégié. Au sein des 48 suites et 26 villas privées de style balinais, c'est l'épure : camaïeu de beige et meubles chics atemporels. La nature s'invite en beauté et reçoit le bar et les 4 restaurants, stylés. Spa holistique de haute volée, fitness, tennis, case nautique. Plage banale, mais qu'importe quand tout célèbre l'harmonie.

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4.8/5
35 avis
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Andrew B.
Andrew B.
Visité en août 2023
We recently stayed here to celebrate my wife's 60th birthday. We have been to Mauritius several times but always stopped on the east of the island previously. We decided to try somewhere different and we are so glad we did. Normally after a holiday there are members of staff who are deserving of special mention. This is not the case here as EVERYONE was amazing, friendly, helpful, always with a smile, all the way from management to restaurant staff, to housekeeping, gardeners, pool maintenance staff. The restaurant staff managed to stay cheery and professional despite some incredibly rude and arrogant guests who thought a click of the fingers should bring everyone running or were constantly ordering things at breakfast which they then didn't eat. The attitude was very much can do, unlike some 5 star hotels where if you want something bespoke the answer is usually no. Which had a luxury villa with private pool which was amazing, spacious, bright a pool big enough to swim in, large sunken bath, garden and a raised platform with table and chairs for relaxing or eating. On my wife's birthday we had requested dinner on the beach, however, the weather forecast was not great for later in the evening so the food and beverage manager phoned to ask if we wanted to rearrange and they would put something special on in the restaurant. In the end my wife opted for private dining on the villa. They laid a beautiful table, brought the menu from the restaurant for us to choose from and made it really special. They also brought a birthday cake as a suprise and decorated the room. When I called to book dinner on the beach later in the week they gave the option of the same night, even though the information states 48 hours notice required. The other good thing about dinner on the beach is you choose from the restaurant menu and just pay a setup fee for the table. We had a dedicated waiter for the meal and the restaurant manager came to see us and check everyting was OK. It seemed everyone knew it was her birthday as all the staff were wishing her happy birthday. There are daily activities put on free of charge, from painting to stargazing to visits to a local temple to wine tasting.
At lunchtime the chef came out to speak to every table to make sure they were enjoying the food, and we also had two chefs including the head chef at dinner one evening and they all seemed like they really cared about your experience and not doing it because they had to.
The only slight negatives for the holiday were out of the hotels control. There is not anywhere to swim in the sea off the beach as the lagoon is very shallow. There were also a lot of mosquitoes, but repellant spray was provided in the rooms as well as coils for outside and they also had repellants spread throughout the resort at night as well as regularly fumigating the whole resort in the evenings.
All in all it was probably one of the best holidays we have ever had and we will be returning definitely in the future.
THE OBEROI BEACH RESORT
THE OBEROI BEACH RESORT Responsable
21/08/2023 à 15:37
Dear Guest,
Thank you for taking the time to share your experience on this forum.

Your lovely and detailed review of the products and services is much appreciated.

The entire team is delighted that you have carried back fond memories of your time with us, celebrating your wife 60th birthday.

We look forward to the privilege of welcoming you back for more celebrations.

With kind regards,

Aditya Vikram Pandey
General Manager
Patricia a.
Patricia a.
Visité en août 2023
Magnifique!
Hotel et team au top!
THE OBEROI BEACH RESORT
THE OBEROI BEACH RESORT Responsable
10/08/2023 à 19:54
Dear Guest,
Thank you for taking the time to review our resort on this forum. We are delighted to learn that you were pleased with the resort and the wonderful team.
We do hope to be able to welcome you again to our resort.
With kind regards,
Aditya Vikram Pandey
General Manager
Chinmay B.
Chinmay B.
Visité en juillet 2023
Had gone for a sundowner + dinner

Mevin took good care of me. They really go out of the way to take good care of you. They push you to order things out of the menu and nothing is a no for them. Couldn’t recommend them more. The property is on the beach and very nice . Good vegetarian options as well. The bar has nice live music
THE OBEROI BEACH RESORT
THE OBEROI BEACH RESORT Responsable
26/07/2023 à 08:33
Dear Guest,
Thank you for taking the time to share your experience of your recent visit for a sundowner and dinner at our main restaurant.
We are delighted that you enjoyed the live entertainment and the amazing sunset from the comfort of our bar.
It is always rewarding to receive such praise regarding our products and our team members. Your compliments will be shared with them and will certainly be an encouragement to all.
We thank you for having chosen The Oberoi Mauritius and we hope to welcome you back for more experiences.
Best regards,
Natacha Tunda
Executive Assistant Manager – Rooms
Umair D.
Umair D.
Visité en juillet 2023
The Oberoi Mauritius is a top notch and nearly faultless hotel. From arrival to departure, the friendliness and level of service from hotel staff were next level.

The rooms were large, modern and clean. The hotel staff go above and beyond to make your stay personalised, remembering preferences about how you have your breakfast, and how youu organise your room.

Many activités are offered complementary and advertised, and with Port Louis and Grand-Baie so close, you would find yourself hard pressed to run out of things to do.

My prior stay in Mauritius was at The One & Only Le Saint Géran, so I wasn’t particularly looking out for the beach, which is fairly small and nothing special for the island, however it was pleasant and an excellent and quiet place from which to view the sunset.

The food in the restaurant was unparalleled - excellent and high quality every night without fail. The chefs took extra care in the presentation of their food, and made the whole experience all around great. Off-menu requests are honoured and done excellently, nothing feels like too much trouble for the restaurant staff.

A small number of tame animals roam the grounds, including the restaurant, and make up much of the ambience. Cats (who are very happy to accept a pet!) may come and sit by you while you eat your breakfast and dinner.

On our first night we were very lucky to meet Shaan, who worked in the restaurant. He was incredibly kind and hospitable, making us feel very welcome and providing us with plenty of information about the hotel and surrounding area. He made time to speak to us every day and talked to us about the Mauritian way of life, as well as recommended us dishes to try (all of which were spot on!)

At night time, the lack of light pollution makes the stars in the night sky clearly visible. I had the pleasure of visiting in winter, which meant I could see and photograph the Milky Way myself, which was absolutely incredible.

Towards the end of my stay I was unfortunate enough to break my foot whilst out in Port Louis, and was worried that my lowered mobility would make it difficult for me to enjoy my stay at the hotel. This was not the case at all. The staff went above and beyond to make my stay as easy as possible, providing transportation to various parts of the grounds via golf cart and assisting me in standing up and sitting down.

The hotel doctor was quick, professional and very knowledgeable, I was taken to a nearby clinique on her recommandation, from which I was released after being given a diagnosis and treatment within just a few hours.

On my final day, I was given a get well soon card and some chocolates, which was a very pleasant surprise and made me feel very looked after. Huge thanks to the housekeeping manager for everything.

Overall, I could not have asked for a better experience at this hotel, and I can thoroughly recommend the Oberoi to anyone looking for an excellent hotel in an authentic part of the island.
THE OBEROI BEACH RESORT
THE OBEROI BEACH RESORT Responsable
17/07/2023 à 12:33
Dear Guest,
Thank you so much for taking your precious time to provide such a wonderful review and for highly recommending our resort.
We are delighted that you enjoyed your stay and that you were satisfied with the products and services on offer.
Your kind recognition for our team members at the restaurant, the Chefs, the Housekeeping Manager and Shaan is much appreciated and will be shared with them.
It is always rewarding to receive such praise and your compliments will certainly be an encouragement and a boost of strength to our team.
We thank you for having chosen The Oberoi Mauritius as your home for your recent vacation and we do hope to have the privilege of welcoming you back for more sunset views.
Best regards,
Natacha Tunda
Executive Assistant Manager – Rooms
Dipti P.
Dipti P.
Visité en juillet 2023
I recently spent four incredible days at the Oberoi Beach Resort in Mauritius, and it was an unforgettable experience. The location of the resort right on the beach was absolutely breathtaking. Waking up to the sound of the waves crashing and stepping out onto the pristine white sand was a dream come true.

The staff at the resort were simply amazing. Their warm hospitality and attentiveness made me feel truly pampered throughout my stay. They were always available to assist with any requests or questions, and their genuine smiles created a welcoming and friendly atmosphere.

The food at the resort was beyond fantastic. Each meal was a delightful culinary journey, with a wide range of exquisite dishes to choose from. The flavors were exceptional, and the presentation was exquisite. The talented chefs truly knew how to create a dining experience that satisfied both the palate and the eyes.

One aspect that truly stood out was the generosity and flexibility of the resort's check-out policy. Despite our late flight, the Oberoi Beach Resort went above and beyond by extending our check-out time from 11am to 7pm. This thoughtful gesture allowed us to maximize our time in paradise and made our departure stress-free.

Overall, my stay at the Oberoi Beach Resort Mauritius was nothing short of exceptional. From the stunning location to the amazing staff, from the fantastic food to the considerate check-out policy, every aspect of this resort exceeded my expectations. I highly recommend it to anyone seeking a luxurious and rejuvenating escape in Mauritius. It's a true gem worth every bit of its five stars!
THE OBEROI BEACH RESORT
THE OBEROI BEACH RESORT Responsable
18/07/2023 à 12:19
Dear Guest,
Thank you so much for taking your precious time to provide such a wonderful review of your experience at the resort.
We are pleased that you enjoyed the peace and tranquil tropical surroundings, the unparalleled service by the staff and the food on offer.
The entire team is delighted that you have carried back fond memories of your time with us.
We thank you for having chosen The Oberoi Mauritius as your home for your recent vacation and we do look forward to the privilege of welcoming you back in a not so distant future.
Best regards,
Natacha Tunda
Executive Assistant Manager – Rooms

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THE OBEROI BEACH RESORT compte 35 avis avec une note moyenne de 4.8. Vous pouvez consulter les avis de THE OBEROI BEACH RESORT en cliquant sur ce lien ou partager votre avis sur THE OBEROI BEACH RESORT en cliquant ici

THE OBEROI BEACH RESORT se situe au Route Côtière , Balaclava
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