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Avis THE OBEROI BEACH RESORT Balaclava
Avis des membres sur THE OBEROI BEACH RESORT
4.8/5
47 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
- the rooms were spacious and uniquely decorated
- the service and hospitality were beyond amazing
- the water activities were awesome and the staff were helpful, especially Sylvester ????
- not much variety of food, especially the breakfast buffet but they have dosa so that was enough for me ????
- don’t miss their activities like pottery, yoga, star gazing.. and etc
Definitely visiting The Oberoi in different geographical locations!
It was alll the little touches. For example, I left my phone charger out one day. The room service not only neatly wound the cable, but they put on a velcro strap too! I mean, if that is not attention to detail I don't know what is. They also remembered our names, room, and drinks preferences. Brilliant.
We both had a spa treatment which again was amazing. I simply couldn't fault a single thing.
Gym was excellent, tennis court great, kayaking brilliant.
I'll say it again, simply amazing. Probably the best hotel experience I have ever had. Thank you Oberoi Mauritius!
1. When i asked about the activities they didn’t explain well , most of the activities needs a reservation which i didn’t know and they have a lack of information i asked about the helicopter and they said its far away but I found out the location is 15 min away .
2. I liked the idea that they do care about the cleaning of the trees and the whole process but sometimes the sound was really annoying especially in early morning while i was having my BF.
3. When I checked out i found out that they charged me for the beverages although i every-time before having my meal i asked what is included in the half board package i already discussed the issue with the manager in my last day but he showed anger and not satisfied and its not my mistake even though i signed and i did not read but i already asked and its not my fault the waiters spouse to know
4. Because of the incident happened “ number 3” they did not farewell us properly we where waiting for our driver and family left before the whole management team came to say good bye for the family and left us waiting without even say goodbye which makes me feel bad .
5. One day i was in my room pool i started coughing because the staff were Spraying insecticides near to my villa without giving an announcement i escalated the issue and the manager spouse to come and check but he sent his assistance.
Would highly recommend!!! Definitely top class resort in Mru which makes us all proud. Thank you for your impeccable service and hospitality ????
My stay at The Oberoi Beach Resort was nothing short of magical, and a significant part of that experience was the incredible team who made every moment special. From the outset, Natascha, the manager, stood out as an extraordinary individual. Her warmth, kindness, and genuine care for the guests elevated my stay to a whole new level. Natascha didn’t just manage the resort; she personally ensured that every detail was perfect, going out of her way to create an atmosphere of comfort and luxury. Her leadership and personal touch are truly remarkable and made me feel like I was more than just a guest—I felt like part of the family.
Preshant was also an absolute gem. His friendly, courteous, and professional nature shone through every interaction. Whether it was anticipating my needs, offering thoughtful recommendations, or simply greeting me with a smile each day, Preshant embodied the spirit of hospitality. He struck the perfect balance between warmth and professionalism, always making me feel well-cared for and welcomed. His dedication to providing top-notch service was evident in everything he did.
A highlight of my stay was the wine tasting experience with Prakash, who brought his passion for fine wines to life in a truly memorable way. His deep knowledge and genuine enthusiasm made the tasting both educational and enjoyable. Prakash guided us through an exquisite selection of wines with such expertise that each sip became an experience unto itself. It was a wonderful journey for the palate that added a touch of elegance and indulgence to my stay.
Equally exceptional was the rum tasting hosted by Amal. His knowledge of rum was impressive, and his ability to explain the nuances of each blend made the session captivating. Amal brought the history and craftsmanship behind each rum to life, turning what could have been a simple tasting into an immersive and delightful experience. I left with a newfound appreciation for the spirit and its rich flavors.
Of course, I must also mention the incredible Chef Deepak, whose culinary creations were beyond compare. Every dish was a work of art, and the flavors were nothing short of sublime. And a special thanks to Visnesh for his impeccable housekeeping and attention to detail, which kept my room spotless and inviting every day. Mevin, with his ever-present smile and willingness to help with anything I needed, also made my stay that much more enjoyable.
From Natascha’s exceptional leadership and Preshant’s outstanding service to Prakash’s wine expertise and Amal’s engaging rum tasting, every part of my stay at The Oberoi Beach Resort was made special by the dedicated and passionate staff. This resort is a true paradise, and I cannot wait to return for another perfect getaway. Thank you, Oberoi Beach Resort, for an experience that far exceeded my expectations!
My recent stay at the Oberoi Beach Resort in Mauritius was nothing short of magical. Nestled in stunning landscapes, the resort beautifully integrates with its natural surroundings, featuring lush gardens that create a serene and picturesque ambiance.
A standout highlight of my experience was the exceptional culinary offerings led by Chef Deepak. His expertise in Indian cuisine truly elevated my dining experience, with each dish crafted to perfection. The flavors were authentic and vibrant, providing a delightful taste of home.
Additionally, I want to commend Omaar for his outstanding service. He went above and beyond to accommodate my requests for Indian dishes and ensured that every meal was a memorable one. His attentiveness and warmth made me feel truly valued as a guest.
Overall, the combination of exquisite cuisine, beautiful gardens, and attentive service made my stay at the Oberoi Beach Resort an unforgettable experience. I highly recommend it for anyone seeking luxury and tranquility in Mauritius.
Staff welcomed us at the front pavilion with a drink and asked us to follow through a short walk to our room. Staff let us check-in bit early as the room was available and also was cleaned, which is a plus for us as we had travelled over night. Every staff did greet us whenever we met them outside the room. That was always a feel good factor. Staff comes for morning clean up as well as during sundown. They also set the bathtub on the second night, but on our request, they did set the bath 2 times in total. So sweet of them!
Next comes food. They have few restaurants onboard, all the restaurants except for the main one needs reservations. So plan ahead! Breakfast buffet at the main restaurant is really good. They have good variety of breakfast options from Indian to Western to Turkish. But our experience with respect to dinner wasn’t good. The food seemed okay and that staff assigned to the table wasn’t attentive to us. On the other hand, we were treated royally at On The Rocks. Their lobster is just WOW! (Gave a separate review on that). Staff is amazingly friendly and considerate to our requests.
The resort is quite big, so roam around and click some pictures whenever you get sometime. Activities through resort seemed bit expensive and sport related staff lacked that enthusiasm.
Resort did arrange for airport transfer. Other way around was through taxi (for us). Resort and normal taxis charged pretty same price as govt fixes the charges.
Being a luxurious resort, the location felt bit isolated and remote. Cabs will charge more if you are returning after 5.30/6pm. So going out for partying or shopping is not a good idea. Anyway we wanted to just sit by the beach and relax. I would like to visit again and enjoy the resort once again. So a big Cheers! :)
Thank you for taking the time to share your experience on this forum.
We are delighted that you enjoyed your honeymoon stay and were overall pleased with the product and service.
It is heartwarming to read that the team was able to cater to all your requests in the most charming way.
We do, however, take note that your experience at the restaurant was not up to your expectations. Your feedback has been shared with the department concerned with an aim at improving guest experience.
Thank you for having chosen The Oberoi Beach Resort, Mauritius, my team and I value your patronage and hope to have the privilege of welcoming you back for an anniversary stay.
Best regards,
Aditya Vikram Pandey
General Manager
Staff should be very proud of what such a high standard they have achieved.
Many thanks to all
Adrian and Patsy
Thank you for your visit and for highly rating our resort.
We are delighted that you experienced a magical stay and your kind recognition for the team members who ensured you had a smooth and relaxed holiday, is much appreciated.
The whole team is glad you carried back fond memories of your time with us.
Whenever you feel the need to be away, we shall be here, hands folded, looking your way.
Best regards,
Aditya Vikram Pandey
General Manager
Das Resort selbst geben wir aufgrund der Luxeriösität und des Service 5 Sterne. Die Abgeschiedenheit störte uns etwas. Das ist aber eine subjektive Bewertung, da wir sehr Unternehmenslustig, auf eigene Faust, sind. Die Preise sind natürlich für die gehobene Gesellschaft bestimmt. Was uns auch noch leicht störte war, dass die Preise für ein lokales Bier oder ein Aperol Spritz mehr als doppelt so teuer waren wie 3 km weiter im Restaurant.
Thank you for the very detailed review of your recent stay with us.
I am very pleased that you were satisfied with your overall experience.
The current area occupied by the resort served as a fortress in the mid 1700’s. The Gunpowder Room has been restored into a specialty restaurant serving Mauritian cuisine.
It is noteworthy to mention that these historical relics are considered as national monuments and form a significant part of Mauritian heritage.
We thank you for having chosen The Oberoi Beach Resort, Mauritius, my team and I look forward to welcoming you back again soon.
Best regards,
Aditya Vikram Pandey
General Manager
Thank you for sharing the experience of your honeymoon stay.
We are pleased that the product and service exceeded your expectations.
The entire team is delighted that you carried back fond memories of your time with us.
Thank you for having chosen The Oberoi Beach Resort, Mauritius, my team and I look forward to welcoming you back for an anniversary stay.
Best regards,
Aditya Vikram Pandey
General Manager
As first we were Sceptical as didn’t know what to expect just read the reviews and seen that the service and food was good and we booked it.
I can tell you this The photos on social media or on their website is not showing the whole garden enough. Both polls look small in the photos they are actually quite big.
We are staying in garden view room and the sounds of the birds is so blissful. The whole area is huge. Walking in the garden and on the beach is so enjoyable.
There is some open buffet style breakfast options which is mostly fruits and pastries the actual breakfast is selected from the menu and cooked for you which is delicious.
Beach is not big as mentioned on some reviews but it’s very clean no seaweeds etc. however if you are a good swimmer you can swim few meters away from the beach and there is plenty of sea .
We would highly recommend you to book the south tour from the hotel their driver is local and knows everything about the island and the places we have visited.
You can also book a heli tour from the hotel they are using Corail helicopters.
You really see that every member of staff putting an effort to make things right for you.
So difficult to mentionne names here as they all engage with you from reception to house keeping.they even asked if we have preferred fruits so that you can put those in our room.
Just pack your suitcase (noo need for beach bag, beach towels or flip flops) all these provided by the hotel.
This hotel is very private and perfect place to re connect with your inner self and the nature. If you are after tranquility perfect place to spend your holiday
Thank you for your lovely review of our resort and for your recommendations to our future guests.
We are delighted that you were able to relax and rejuvenate during your time with us, all the while participating in the various complimentary activities which are thoroughly enjoyed by many guests.
Your kind recognition for our team members is much appreciated and motivates them to do what they do best, which is to deliver exceptional guest service in an efficient, warm and friendly manner.
They are glad to have contributed to the success of your stay.
Thank you for having chosen The Oberoi Beach Resort, Mauritius, my team and I look forward to welcoming you back for a next visit.
Best regards,
Aditya Vikram Pandey
General Manager
The location and landscaping of the hotel is amazing, and the limited number of rooms with small villas made it so much more cozy than large international resorts. The gardens are extremely well looked after, and there were no insects or crawlies that I really don’t like. Only a few cute lizards here and there, and those beautiful giant bats far above at night.
The rooms are very large (and we went for the normal ones) and very well equipped, with a view on the garden and the sea, just perfect to open the curtains in the morning.
The beaches are not huge but very nice and well supplied with lounge chairs and thatch umbrellas. One nice touch is the button on the umbrella to cal for a waiter when you need anything.
The sea is very clean and ideal for snorkelling. The pools are very big (much bigger than they seem on the website photos) and very beautiful (you must watch the sunset from the beach or pools).
The restaurants are just incredible. Both the main restaurant, or the alfresco grill. We have been in a few 5 stars resorts, and here the chefs are playing in another league. BTW I wouldn’t recommend the half board option, as we ended up with a similar price all in all including the drinks, while in the half board option they are not. Plus we could choose which restaurant we wanted every night. To be honest, I never thought Indian fusion food could be that good and not burning spicy. Kudos to Sumita we did the cooking classes with :)
The service is also incredible. I can not remember the name of the staff members we interested with, but all are extremely helpful, humble, genuinely smiling and really doing the extra mile to make our stay enjoyable. From the waiters at the restaurant or at the bar (they gave us a l’an improvised rhum tasting session for my birthday), the cleaning staff, and also the water sport instructors. I must also name Vinay our amazing driver, so kind and knowledgeable about the island and it’s history.
I would highly recommend the helicopter tour to see the underwater waterfall, the south island car tour with Vinay, the tai chi (Henrio was so didactic and patient as we were beginners), the star gazing and the cooking class. Snorkelling was also very nice with a lot of fishes (even though Maldives was better). The other activities might also be good but we ran out of time.
We were not sure when we picked this hotel, as there are many other hotels on the island, but this was an absolute bulls eye.
If we come again in Mauritius (and we probably will if we can as the island has a lot to offer) we will definetly choose the Oberoi resort. I am now even curious about the other hotels from the same chain.
I *loved* it
We thank you for having chosen The Oberoi Beach Resort amongst the many other resort options available on the island.
We are thrilled that everything was to your expectations.
We are especially pleased that you cherished our food offerings, enjoyed the cooking demonstration and rum tasting which are amongst our many complimentary activities.
We thank you for recognizing our team members, their unparalleled service as well as the food and drinks on offer.
Compliments like yours keep us all very motivated in creating an amazing experience for our guests.
Should you feel the need to be away, we shall be here hands folded, looking your way.
Best regards,
Aditya Vikram Pandey
General Manager
Thank you for sharing your experience of our resort.
I am thrilled that everything was to your expectations and thank you for recognizing the exceptional service and hospitality provided by the team.
I thank you for having chosen The Oberoi Beach Resort, Mauritius for your recent stay, my team and I look forward to your next visit.
Best regards,
Aditya Vikram Pandey
General Manager
1. Checkin and checkout were seamless which exactly what you’d expect of the luxury resort.
2. The service and the people are the genuine secret to what gives this resort an edge over another luxury 5star hotel we stayed in Mauritius before.
The reason I say that is that we were celebrating our honeymoon in our first stay at Mauritius in FS Anahita and everything went well but no one did anything extra to make our stay special, but here literally everyone from room service, yoga team, breakfast crew, dinner crew, duty managers, chefs, and general manager ensured that we were pampered!
I will mention couple of names but I simply couldn’t mention the entire resort
1. Prakash, for his lively demeanor and laser-focus on clients’ satisfaction
2. Chef Singh for his lovely sage advice on food, tips and secrets to a healthy diet!
3. Chef Sanju( grill master!) and chef Anish for their amazing generosity with us on several occasions.
4. Shaan, Oomar, Rohan, Aum, Prathan, Rohan, and Nivish and many more members of the crew!
5. Last but not least, Executive Chef Tomas for his overall oversight and designing such a refined food experience for all the residents, no matter what their dietary restrictions are. The menus change every couple of days with options for vegetarian, pescatarian, meat-lovers, and virgin fresh drinks for everyone.
6. Great variety of free activities like snorkeling, yoga classes, star gazing, evening walks, sculpture and cooking classes as well.
7. The facilities and pools were well maintained despite being one of the first luxury resorts on the island.
My advice try to book the herb trail dinner experience and it is a must for anyone that loves slow cooked meat.
In a nutshell, if you want superior service, genuine hospitality, traveling as a couple for special event, or with your family that makes you feel like you are part of their generous extended one, then this is your place! We will definitely be coming again and making the Oberoi our new fav luxury hotel brand.
Thank you for your lovely review and for highly recommending our resort.
It is heartwarming to hear about the exceptional service and memorable moment my team was able to create for you and your spouse.
Your kind words will be shared with my colleagues, as it gives me the opportunity to congratulate them in upholding the highest standard of our products and services.
Compliments like yours keep us all very motivated in ensuring every guest carries back fond memories of their stay.
We thank you for having chosen The Oberoi Beach Resort, Mauritius for your honeymoon, my team and I eagerly look forward to welcoming you back to celebrate an anniversary.
Best regards,
Aditya Vikram Pandey
General Manager
It was a pleasure having you stay with us at The Oberoi Beach Resort, Mauritius.
We are pleased to note that you were happy with the product and service on offer.
My team and I value your patronage and look forward to the pleasure of welcoming you back.
Warm regards,
Aditya Vikram Pandey
General Manager
Thank you for the short and sweet review of our resort.
Paradise awaits should you feel the need to be away.
Best regards,
Aditya Vikram Pandey
General Manager
Thank you for taking the time to share your experience on this forum.
We are delighted that you had a wonderful experience and were pleased with the product and service on offer.
Your kind recognition for the friendliness of our team members and Ronnie who is a delight with guests, is much appreciated and has been shared with them.
We thank you for having chosen The Oberoi Beach Resort, Mauritius for your stay, my team and I value your patronage and hope to welcome you back again soon.
Best regards,
Aditya Vikram Pandey
General Manager
Thank you for taking the time to share your experience on this forum.
I am pleased to learn that we were able to meet your expectations with our wide selection of Indian vegetarian menus, prepared by our Chef Deepak.
Your kind recognition for Prashant and Chef Deepak is much appreciated and has been shared with them.
Thank you for having chosen The Oberoi Beach Resort, Mauritius for your recent stay.
Best regards,
Aditya Vikram Pandey
General Manager
It was a pleasure having you stay with us at The Oberoi Beach Resort, Mauritius.
We are pleased that you had a an excellent experience and were satisfied with the product and service on offer.
My team and I value your patronage and hope to welcome you back again soon.
Best regards,
Aditya Vikram Pandey
General Manager
Thank you for sharing your experience and for highly rating our resort.
I am delighted that my team was able to deliver exceptional guest service in an efficient, warm and friendly manner and by the same resolving the issue you faced with the taxi driver.
We all look forward to welcoming back for a next stay at The Oberoi, Mauritius.
Best regards,
Aditya Vikram Pandey
General Manager
Thank you for taking the time to review our resort on this forum.
We are glad to learn that you enjoyed the peace and quality of service.
With kind regards,
Aditya Vikram Pandey
General Manager
Thank you for having taken the time to review our resort on this platform.
We are delighted to learn that you had a pleasant stay with us, and we do sincerely hope to be able to welcome you back in the not too distant future.
With kind regards,
Aditya Vikram Pandey
General Manager