Avis THE OBEROI BEACH RESORT Balaclava

A great place to have some enjoyable moments ???? and yummy food ????

Exceptional service. This hotel staff are a league above all the other 5 star hotels both in Mauritius and around the world

We recently stayed here to celebrate my wife's 60th birthday. We have been to Mauritius several times but always stopped on the east of the island previously. We decided to try somewhere different and we are so glad we did. Normally after a holiday there are members of staff who are deserving of special mention. This is not the case here as EVERYONE was amazing, friendly, helpful, always with a smile, all the way from management to restaurant staff, to housekeeping, gardeners, pool maintenance staff. The restaurant staff managed to stay cheery and professional despite some incredibly rude and arrogant guests who thought a click of the fingers should bring everyone running or were constantly ordering things at breakfast which they then didn't eat. The attitude was very much can do, unlike some 5 star hotels where if you want something bespoke the answer is usually no. Which had a luxury villa with private pool which was amazing, spacious, bright a pool big enough to swim in, large sunken bath, garden and a raised platform with table and chairs for relaxing or eating. On my wife's birthday we had requested dinner on the beach, however, the weather forecast was not great for later in the evening so the food and beverage manager phoned to ask if we wanted to rearrange and they would put something special on in the restaurant. In the end my wife opted for private dining on the villa. They laid a beautiful table, brought the menu from the restaurant for us to choose from and made it really special. They also brought a birthday cake as a suprise and decorated the room. When I called to book dinner on the beach later in the week they gave the option of the same night, even though the information states 48 hours notice required. The other good thing about dinner on the beach is you choose from the restaurant menu and just pay a setup fee for the table. We had a dedicated waiter for the meal and the restaurant manager came to see us and check everyting was OK. It seemed everyone knew it was her birthday as all the staff were wishing her happy birthday. There are daily activities put on free of charge, from painting to stargazing to visits to a local temple to wine tasting.
At lunchtime the chef came out to speak to every table to make sure they were enjoying the food, and we also had two chefs including the head chef at dinner one evening and they all seemed like they really cared about your experience and not doing it because they had to.
The only slight negatives for the holiday were out of the hotels control. There is not anywhere to swim in the sea off the beach as the lagoon is very shallow. There were also a lot of mosquitoes, but repellant spray was provided in the rooms as well as coils for outside and they also had repellants spread throughout the resort at night as well as regularly fumigating the whole resort in the evenings.
All in all it was probably one of the best holidays we have ever had and we will be returning definitely in the future.

Magnifique!
Hotel et team au top!

Had gone for a sundowner + dinner

Mevin took good care of me. They really go out of the way to take good care of you. They push you to order things out of the menu and nothing is a no for them. Couldn’t recommend them more. The property is on the beach and very nice . Good vegetarian options as well. The bar has nice live music

The Oberoi Mauritius is a top notch and nearly faultless hotel. From arrival to departure, the friendliness and level of service from hotel staff were next level.

The rooms were large, modern and clean. The hotel staff go above and beyond to make your stay personalised, remembering preferences about how you have your breakfast, and how youu organise your room.

Many activités are offered complementary and advertised, and with Port Louis and Grand-Baie so close, you would find yourself hard pressed to run out of things to do.

My prior stay in Mauritius was at The One & Only Le Saint Géran, so I wasn’t particularly looking out for the beach, which is fairly small and nothing special for the island, however it was pleasant and an excellent and quiet place from which to view the sunset.

The food in the restaurant was unparalleled - excellent and high quality every night without fail. The chefs took extra care in the presentation of their food, and made the whole experience all around great. Off-menu requests are honoured and done excellently, nothing feels like too much trouble for the restaurant staff.

A small number of tame animals roam the grounds, including the restaurant, and make up much of the ambience. Cats (who are very happy to accept a pet!) may come and sit by you while you eat your breakfast and dinner.

On our first night we were very lucky to meet Shaan, who worked in the restaurant. He was incredibly kind and hospitable, making us feel very welcome and providing us with plenty of information about the hotel and surrounding area. He made time to speak to us every day and talked to us about the Mauritian way of life, as well as recommended us dishes to try (all of which were spot on!)

At night time, the lack of light pollution makes the stars in the night sky clearly visible. I had the pleasure of visiting in winter, which meant I could see and photograph the Milky Way myself, which was absolutely incredible.

Towards the end of my stay I was unfortunate enough to break my foot whilst out in Port Louis, and was worried that my lowered mobility would make it difficult for me to enjoy my stay at the hotel. This was not the case at all. The staff went above and beyond to make my stay as easy as possible, providing transportation to various parts of the grounds via golf cart and assisting me in standing up and sitting down.

The hotel doctor was quick, professional and very knowledgeable, I was taken to a nearby clinique on her recommandation, from which I was released after being given a diagnosis and treatment within just a few hours.

On my final day, I was given a get well soon card and some chocolates, which was a very pleasant surprise and made me feel very looked after. Huge thanks to the housekeeping manager for everything.

Overall, I could not have asked for a better experience at this hotel, and I can thoroughly recommend the Oberoi to anyone looking for an excellent hotel in an authentic part of the island.

I recently spent four incredible days at the Oberoi Beach Resort in Mauritius, and it was an unforgettable experience. The location of the resort right on the beach was absolutely breathtaking. Waking up to the sound of the waves crashing and stepping out onto the pristine white sand was a dream come true.

The staff at the resort were simply amazing. Their warm hospitality and attentiveness made me feel truly pampered throughout my stay. They were always available to assist with any requests or questions, and their genuine smiles created a welcoming and friendly atmosphere.

The food at the resort was beyond fantastic. Each meal was a delightful culinary journey, with a wide range of exquisite dishes to choose from. The flavors were exceptional, and the presentation was exquisite. The talented chefs truly knew how to create a dining experience that satisfied both the palate and the eyes.

One aspect that truly stood out was the generosity and flexibility of the resort's check-out policy. Despite our late flight, the Oberoi Beach Resort went above and beyond by extending our check-out time from 11am to 7pm. This thoughtful gesture allowed us to maximize our time in paradise and made our departure stress-free.

Overall, my stay at the Oberoi Beach Resort Mauritius was nothing short of exceptional. From the stunning location to the amazing staff, from the fantastic food to the considerate check-out policy, every aspect of this resort exceeded my expectations. I highly recommend it to anyone seeking a luxurious and rejuvenating escape in Mauritius. It's a true gem worth every bit of its five stars!

Great resort
Amazing stay
Excellent service
One of the top 3 resorts in Mauritius

This is a high end resort hotel overlooking the sea. Exquisite. Comfortable. Quiet.
Recommended.

De loin le meilleur hôtel de ma vie. Tout y est fait pour qu’on passe des vacances paradisiaques. L’accueil est impeccable, les employés sont d’une gentillesse sans pareil, de nombreuses activités sont proposées gratuitement chaque jour et les lieux sont magnifiques. La cuisine du restaurant est également excellente.

The Oberoi is hands down my favorite hotel brand. Everything about the resorts, it's service, food, rooms are top notch.

Visited October 2022 for a week and we were upgraded on arrival; we booked a massage after a long trip on arrival and it was the perfect way to begin vacation. The beach is beautiful, quiet and the hotel has a number of water activities available. The staff made us feel like family, Amanda, Rossan, Kavish, Baboo & Amal (the bartender who makes different flavors of rum. Coffee & Pineapple Chili were our faves).

Unfortunately on our first night of dinner in the gunpowder room, I, a person with many food intolerances, was served a peanut chutney and began my tongue began to swell. The staff was helpful in getting us a cart to take us back to our room where I had medicine. After speaking to the hotel manager the next day our concerns were assuaged (we were ready to check out & leave) although I suffered from swollen eyes and lips for a couple of days the rest of the week went on without a hitch.
My food was specially prepared by the chefs, and Chef Singh & Suarez dishes were always amazing.
The highlight of the vacation was dinner in the garden where we met a lovely couple and staff surprised us with a chocolate cake for our anniversary (still have no idea how they knew!) that I could eat. Although the staff almost killed me with a peanut chutney the first day they almost made up for it and I somehow still had a blast and would go back.

The resort is outstanding, perfect place for relaxation

Nous avons passé une semaine extraordinaire à l'hôtel Oberoi. Le personnel est d'une gentillesse incroyable. Nous avions une chambre avec piscine et avons passé une semaine magnifique. Merci à l'Oberoi Hotel et à son personnel.

Ps : le seul souci vient de clients irrespectueux, méchants (les mêmes qui mettent des notes de 1/5). Ces gens là devraient revoir leur éducation.

Great review ❤️?

Nice hotel

Fantastic hotel, very friendly staff, great food and rooms. Can’t wait to return!

hotel magnifique, romantique, superbe!
service excellent, jardin splendide, spa parfait! que du bien!