THE RAVENALA ATTITUDE
272 suites parmi les plus vastes de l'île qui accueillent couples et familles et qui catalyse une offre culinaire variée
Dans leur catégorie 4*, les 272 suites sont parmi les plus vastes de l'île et accueillent couples et familles dans des intérieurs au charme très mauricien. La grande taille de l'hôtel catalyse une offre culinaire variée à travers 6 bars et 10 tables à thèmes dont un restaurant flottant. Activités tout aussi plurielles, immense piscine, spa POZ, mini-club, club ados et palette d'expériences Otentik (dîner chez l'habitant, visites hors des sentiers battus etc.). Dans l'aile calme réservée aux adultes, les suites s'ouvrent sur l'océan. Hôtel éco-engagé.
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Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
Le personnel a oublié l’anniversaire alors que le jour même Mr est partie à la réception pour prévenir!!!!
Ne mettez pas vos enfants au kidsclub car le planning n’est pas respecté, a part faire de la piscine tout les matins et la sortie bateau les autres activités ne sont pas respectées !
Je vais donner quelques exemples : personnalisation du topbag, chase aux trésors, préparation spectacle de danse….
Les enfants sont restés à l’intérieur à faire du coloriage !!!!
Le personnel du restaurant pas accueillant et la personne qui réserve les restaurants également ( h24 avec son téléphone )
C’est inadmissible pour le prix payé pour ce sejour!
À ce prix il y’a des hôtels beaucoup mieux!
La qualité de service, l’organisation, le personnel doivent être revus !
Mention spéciale pour le personnel de la plage : sachii , rouan, keshi etc…..
C’est des personnes qui méritent vraiment d’être mis en avant
Merci à eux de nous avoir fait passer un agréable séjour.
Je ne vais pas négliger qu’il y a eu un massage enlever et une petite bouteille de rhum offert pour se désagrément mais ça n’enlève pas le séjour gâcher pour un total de 3126€ sans compter les massages !!!
Dinner buffet is good.
Marvin at reception assisted us so much with check in and all our queries. The boathouse team was amazing, specifically Kevin and Rajesh. At O beach restaurant - Dimitry was always friendly and helpful and assisted us by taking awesome pictures. At the beach bar - Rajini and Mungum were amazing with drinks and always made sure we were looked after.
We will definitely return again.
Thank you once again for an amazing stay!
Service: outstanding. From your welcome, during your stay and departure you feel well taken care of and in great hands. Again, outstanding!
Rooms: we had a poor initial experience as the room we were assigned had a major water leak from the room above into our bathroom. It also had a damp smell. For a resort with such high service quality, I expected this room to be closed off until it was repaired and not issued out to any guests. However, once I complained we were moved to another room which was in perfect order.
WiFi: their coverage was great as I had signal from the reception to my room, pool area and even the beach. Speed was also stable and fast. I suspect around 50-100mbps.
Animals: if you are not an animal lover, this resort may not be for you. The Attitude Group takes on many animal care responsibilities, in this resort they offer a temporary home for stray dogs and cats as it is a major issue in Mauritius. The dogs on site were seemingly friendly, but it still made me feel uneasy around my small kids as they were in fact stray animals and we did not know their history. There were around 6 dogs that I noticed. People do adopt animals from here and they didn’t seem to bother anyone, mostly kept to themselves. However, animals are always unpredictable.
Food: Buffets - same all over the world, it’s either a hit or miss. Some days were good and others, not so grand. The resort offers up to 8 other restaurants on site servicing Italian, Asian, American and other styles of food. The American restaurant was excellent and what you’d expect from a steakhouse. You must book your seating in advance, so I recommend when you arrive to do so as there are not many tables and it is booked quickly.
Pool Area: clean with many pools to choose from. There is a kids pool which is 0.3m deep and an adults pool that is just over a meter deep. There is song and dancing entertainment near the main bar and another bar by the beach front.
Beach: very nice with adequate seating, a juice bar (I recommend the coconuts and pineapple juice), table tennis, volleyball chess and other games. The water was a bit colder compared to Grand Baie, I suspect it may be due to the river that is adjacent to the resort. Pedal boat is highly recommended and they offer guided sailing lessons in a small sailing boat.
Overall, we enjoyed our stay and I highly recommend the resort, again take into consideration how comfortable you are with stray dogs before booking.