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Avis SHEARWATER VICTORIA FALLS Victoria Falls

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3.1/5
8 avis
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Trent P.
Trent P.
Visité en février 2024
Rafted in Austria, Ecuador, New Zealand and Switzerland and this was the best one yet. Great combo of rapids, chill time to take in the views and excellent lunch and beer s
Dineshnie P.
Dineshnie P.
Visité en janvier 2024
We had booked all our activities through Shearwater. What a fantastic experience. They were ALWAYS on time. The guides were professional and super helpful. Highly recommend using them for your adventures.
JY
JY
Visité en novembre 2023
Booked the white water rafting experience.

1. The morning briefing at the village is rather long due to large group size (appx 30-40pax). Better if they can do the briefing in smaller groups. And briefing is not clear…

2. Lots of waiting time such as waiting for the shuttle bus to pick us up from the village to the rafting starting point, long waiting lines to get equipment and sign in valuables. We got picked up at 7:10am and only reached the starting point of the hike down to the gorge at 9am ish.

3. The grouping was not pre-arranged. Hence, time is wasted and everyone is kinda confused.

4. The hike down to the gorge is difficult yet amazing! But it would be much better if the stairs and rails are well maintained…

5. More waiting time once we reach the river as only half of the rafts are set up…

6. Minimal practice run in the water and the safety instruction is not super clear, which I do think that’s the most important thing…

7. one of the rafts had LEAKAGE issue. That particular group always had to pump the raft after the rapids….. huge safety concern!!!

8. The ratio of kayak rescuers to no of participants is rather low (?) if I remember correctly, there’s only 3-4 kayakers for 5-6 rafts.

Overall, our team is lucky to have a great, caring and encouraging guide. Tho it’s physically demanding, it’s fun! It would be much better if the safety and logistical arrangement can be improved…
Prudence K.
Prudence K.
Visité en avril 2023
Everything was taken care of. Shuttles were available when needed and on time. Guides and drivers were extremely helpful and friendly.
Esther S.
Esther S.
Visité en janvier 2023
I have travelled to many many countries and I have never encountered a worse company in my life. First, they tell you they will pick you up at a certain time and they never do. You need to chase them so they tell you that the pick up time has been changed that same morning. They play with your time and that's not okay.

Then, nobody advised us that the tandem ziplining is for up to 130kg. So you get to the bridge and surprise, you can't do the ctivity together. A waste of time. And everything happened on Christmas day, so they really ruined it for us.

They told me they will give me my money back but it never happened. I have been emailing them week after week and they decided not to answer anymore.

Just do some research before booking. Unfortunately, I didn't do it and my day was completely ruined.
Holger S.
Holger S.
Visité en novembre 2022
Tour confirmed and payed in full. At time of announced start postponed by one hour, then canceled due to minimum booking. They refunded, but didn't offer any form of compensation.

What a disapointment, better look out for a reliable tour company!
Christiaan v.
Christiaan v.
Visité en octobre 2022
Extrem überteuerte Ausflüge, unseriöses Personal, falsche Angaben...wer hier einen Ausflug bucht dem ist nicht weiter zu helfen.
John K.
John K.
Visité en juillet 2022
Shearwater did a great job organising activities for us at the Falls. We only had a day due to COVID restrictions in Zim, but they organsied the white water rafting, heli tour and guided tour on foot, as well as connections to and from the Bots border.

SHEARWATER VICTORIA FALLS

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SHEARWATER VICTORIA FALLS

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Sopers CenterParkway Drive, Victoria Falls, Zimbabwe
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