HOLIDAY INN NEW ORLEANS WEST BANK TOWER * * *
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Le Holiday Inn New Orleans West Bank Tower est un hôtel 3 étoiles situé à Gretna, en Louisiane. Cet hôtel gratte-ciel se trouve à seulement 11 minutes en voiture du Vieux Carré français et à 6 minutes à pied du centre commercial Oakwood Center. Les chambres sont sobres mais confortables, avec un bureau, une télévision à écran plat, un mini-frigo, un four à micro-ondes et une cafetière. L'accès Wi-Fi est gratuit et les salles de bains sont équipées d'une douche haute pression. Les enfants de moins de 19 ans séjournent gratuitement avec un adulte. L'hôtel dispose également d'un bar-grill américain sur place, d'une piscine extérieure, d'un centre de remise en forme, d'une blanchisserie et d'un centre d'affaires. Le parking est inclus.
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Worst hotel ever! Platinum elite member for 15 years, so i am trying to help you avoid a miserable experience.
Arrived late, they cancelled my room which i booked online just like i have hundreds and hundreds of times before. Thirty mins at the desk to sort it (cancelled they say because i didnt call to confirm and they couldnt approve the card listed in the app.) Never had a problem before? I show up and paid with my cc like always.
Got to my room and opened the door and the smell of sewage from an over flowed toilet went right on my face. Checked the bathroom and it smelled fine. Thought about sleeping in the tub, but finally i got mostly nose blind to the odor and tried to sleep for work. Woke up constantly all night long because the sound proofing was so awful that every elevator activation woke me and it sounded like a diesel driving accross the foot of the bed because the hotel is right next to the interstate... probably quiter sleeping directly under it... needless to say, im exhausted. What good is a hotel you cant sleep in?
The attached restaurant had more office staff getting free food than customers. There was no one to greet or seat customers and no sign that said seat yourself. Customers came and left seeing no restaurant staff around. I literally had to yell across the cafe to ask a single person if we should seat ourselves. The answer was Yes.
I can only advise you not to try using a toilet that has a mismatched toilet seat with the shape of the commode. Let's just say the male package touches things it shouldn't.
A bright spot is Morgan, a receptionist/desk clerk This good employee recommended a fantastic restaurant and was not wrong.
No need to elaborate further. We simply lowered our expectations and enjoyed our IHG price with points