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HILTON NORTHOLME RESORT AND SPA * * * * *

Hôtel • €€€
4.7/5
• 131 avis

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Glacis, Seychelles
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+248 4 299 000
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2024
Recommandé
• 2024

Ce 5 étoiles est d'abord écolo avec (entre autres) ses panneaux solaires et le recyclage des eaux usées... Luxueux aussi avec ses 40 villas (90 m2) sur pilotis qui offrent une éblouissante vue sur l'océan de leurs terrasses. Une suite présidentielle (avec piscine) et 15 Ocean View Pool Villa (avec piscines privées) complètent l'offre. Le Northolme propose aussi un Spa avec vue sur Silhouette, une mini-plage privée et la vue spectaculaire à 360 degrés de l'un de ses trois restaurants.

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Avis des membres sur HILTON NORTHOLME RESORT AND SPA

4.7/5
131 avis
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Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.

Vous avez déjà déposé un avis pour cet établissement, il a été validé par l'équipe du Petit Futé. Vous avez déjà déposé un avis pour cet établissement, en attente de validation, vous recevrez un e-mail dès qu'il sera validé.
Marius C.
Marius C.
Visité en janvier 2024
Spent 10 unforgattable days during New year 2024. Special thanks to Karthi, the restaurant and the hosekeeping team!
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K R.
K R.
Visité en janvier 2024
This is not just a hotel! It's the Northolme! Amazing location, out of ths world views and otstanding service.
Special mention for front office manager Mr. Susantha Gamage who went out of his way to make my saty memorable. Janies, receptionist was also remarkable. Great spot in paradise with outstanding service! What's not to like?
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HILTON NORTHOLME RESORT AND SPA
HILTON NORTHOLME RESORT AND SPA Responsable
03/01/2024 à 07:29
Dear K R AA, 

Thank you for choosing to stay at Hilton Seychelles Northolme Resort & Spa and for taking the time to leave us a 5-star review.

We are very grateful for your generous feedback, especially the positive comments you've given about our front office team members! We're delighted that we exceeded your expectations!

It was lovely having you with us, and we look forward to welcoming you back soon.

Best regards, 
Pia Pool 
Marketing Executive
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katrinapops
katrinapops
Visité en janvier 2024
My family and I enjoyed a delicious New Years Day brunch at Mahe Restaurant with close friends. It was a really relaxing and refreshing way to start 2024 and certainly to be recommended.

The Executive Chef Stuart and his Team are incredibly talented and the array of food was exquisite and cooked to perfection.

Particular favourites were island specialities: fresh coconuts and sumptuous fish curry. The Wagu beef was sensational and the fresh seafood and salads selction were truly impressive.

We took our time and enjoyed grazing and returning whilst sipping sparkling wine overlooking stormy seas and enjoying the live music and fun atmosphere.

If New Years Brunch is anything to go by... 2024 is off to a great start! Thanks Team Hilton. Just keep swimming x
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HILTON NORTHOLME RESORT AND SPA
HILTON NORTHOLME RESORT AND SPA Responsable
03/01/2024 à 07:21
Dear katrinapops,

Thank you so much for sharing such a positive review about Hilton Seychelles Northolme Resort & Spa and for choosing Mahe Restaurant to kick off your New Year's Day celebrations!

Our goal is always to exceed your expectations and the team will be so delighted to hear that you enjoyed your time at Mahe Restaurant. We especially appreciate your kind comments about the exquisite culinary offerings and inviting ambiance. Your kind words serve as a great encouragement to our team here at Mahe Restaurant, and we truly appreciate your recommendation.
We're honored to have been part of your fantastic start to 2024!

Thank you for your support, and we look forward to welcoming you back for another memorable dining experience soon!

Best wishes, 
Pia Pool
Marketing Executive
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Trip.com M.
Trip.com M.
Visité en décembre 2023
Amazing room with the sunset
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Mohammed S.
Mohammed S.
Visité en décembre 2023
First of all i waited two hours to be checked in to my room, because i was told that there is a problem with the AC, therefore i asked for another room and i was told that i would be given another room. The first day was fine ac works good hot water is there and everything. Then the second day everything broke down ac was not working. I asked for a fix and they sent me the electrician (who came to my room 4 times during my 3 night stay) he fixed the ac and left. Second day the ac broke down again and there was suddenly no hot water. Called them again asking to speak with the manager who never showed up. They fixed the ac but it was not cold enough in this humid weather and water is still cold. Waited for one hour at the reception to speak with the manager who was in “a meeting” or “around” but she never showed up. In short this was the worst stay of my life. Huuuge loss of money. The jacuzzi in my room in which i’m sure had a huge influence on the prices was not used at all since there was no hot water. The pool is not that clean as well but it’s understandable. NEVER EVER MAKE THE MISTAKE OF ACCEPTING ROOM 403
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HILTON NORTHOLME RESORT AND SPA
HILTON NORTHOLME RESORT AND SPA Responsable
26/12/2023 à 07:08
Dear Mohammed,

We apologize for the inconvenience you may have experienced during your stay with us, particularly regarding the AC and hot water. We understand that this can greatly impact the overall guest experience and we regret that we were unable to deliver on our brand standards during your stay.

Please be informed that the relevant department has been notified of your feedback and they are taking the necessary actions to address the issues you have raised in order to prevent similar occurrences in the future. 

We appreciated the opportunity to make things right by offering a late checkout and hope to have the chance to welcome you back and provide a more satisfactory stay.

Warm regards,
Pia Pool 
Marketing Executive
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