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Avis HILTON NORTHOLME RESORT AND SPA Glacis
Avis des membres sur HILTON NORTHOLME RESORT AND SPA
4.7/5
131 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
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Special mention for front office manager Mr. Susantha Gamage who went out of his way to make my saty memorable. Janies, receptionist was also remarkable. Great spot in paradise with outstanding service! What's not to like?
Thank you for choosing to stay at Hilton Seychelles Northolme Resort & Spa and for taking the time to leave us a 5-star review.
We are very grateful for your generous feedback, especially the positive comments you've given about our front office team members! We're delighted that we exceeded your expectations!
It was lovely having you with us, and we look forward to welcoming you back soon.
Best regards,
Pia Pool
Marketing Executive
The Executive Chef Stuart and his Team are incredibly talented and the array of food was exquisite and cooked to perfection.
Particular favourites were island specialities: fresh coconuts and sumptuous fish curry. The Wagu beef was sensational and the fresh seafood and salads selction were truly impressive.
We took our time and enjoyed grazing and returning whilst sipping sparkling wine overlooking stormy seas and enjoying the live music and fun atmosphere.
If New Years Brunch is anything to go by... 2024 is off to a great start! Thanks Team Hilton. Just keep swimming x
Thank you so much for sharing such a positive review about Hilton Seychelles Northolme Resort & Spa and for choosing Mahe Restaurant to kick off your New Year's Day celebrations!
Our goal is always to exceed your expectations and the team will be so delighted to hear that you enjoyed your time at Mahe Restaurant. We especially appreciate your kind comments about the exquisite culinary offerings and inviting ambiance. Your kind words serve as a great encouragement to our team here at Mahe Restaurant, and we truly appreciate your recommendation.
We're honored to have been part of your fantastic start to 2024!
Thank you for your support, and we look forward to welcoming you back for another memorable dining experience soon!
Best wishes,
Pia Pool
Marketing Executive
We apologize for the inconvenience you may have experienced during your stay with us, particularly regarding the AC and hot water. We understand that this can greatly impact the overall guest experience and we regret that we were unable to deliver on our brand standards during your stay.
Please be informed that the relevant department has been notified of your feedback and they are taking the necessary actions to address the issues you have raised in order to prevent similar occurrences in the future.
We appreciated the opportunity to make things right by offering a late checkout and hope to have the chance to welcome you back and provide a more satisfactory stay.
Warm regards,
Pia Pool
Marketing Executive
Namita from the Ocean View Bar made one of the best cocktails we ever had.
Must visit for beautiful experiences????
We are truly heartened to receive your generous review of Hilton Seychelles Northolme Resort & Spa Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.
We look forward to having you with us again in the near future!
Kind Regards,
Pia Pool
Marketing Executive
It is our utmost pleasure to hear that you and your friends had a fantastic time at The Lower Deck!
Jomy is indeed an exceptional member of our team, and we're thrilled that his service made your experience memorable. Your recommendation means a lot to us!
We look forward to welcoming you back soon for another wonderful visit.
Best regards,
Pia Pool
Marketing Executive
Their commitment to ensuring a delightful dining experience is truly commendable.
From recommendations to accommodating our food preferences, they displayed a level of attentiveness that made every meal a pleasure. Their warm and friendly demeanor created an inviting atmosphere that added to the overall enjoyment.
I would also like to express my appreciation for the room service provided by David. He helped me in planning the surprise for my wife and brought local flowers for extra decoration.
Thank you, Hilton, for an unforgettable stay!
Thank you for taking the time to share your recent experience at Hilton Northholme Resort and Spa. Your glowing review has truly made our day!
We are incredibly happy to hear that our team members could fill your stay with heart-warming hospitality. It is a pleasure to read that you enjoyed the dining experience in our restaurant and were successfully able to plan a surprise for your wife with the help of our team members!
The entire team is looking forward to welcoming you back at Hilton Seychelles Northolme Resort & Spa and do not hesitate to contact us if we can assist you with anything in the meantime.
Best wishes,
Pia Pool
Marketing Executive
We are delighted to hear that you had a fantastic experience at Hilton Seychelles Northolme Resort & Spa and made it your go-to spot for drinks!
It is always a pleasure to know that our team members exceeded your expectations and we are grateful for your kind words!
We hope to have the opportunity to host you again soon.
Best wishes,
Pia Pool
Marketing Executive
Your satisfaction as a valued guest is always our utmost pleasure, particularly when our service resonates with you. Your kind words are deeply appreciated, and we eagerly anticipate the chance to welcome you back soon!
Warm regards,
The staff are beyond incredible in particular Jomy, Namita and Madu. They always had big smiles and made us feel so welcome. Definitely a highlight of our trip. (Cocktails are also super delicious)!
Thank you for your fantastic review and for recommending our delicious cocktails!
Our team take great joy in delivering a superior service to all of our valued guests and we are heartened to know that Jomy, Namita and Madu have hit the mark for you!
We appreciate your generous words and eagerly anticipate the chance to welcome you back soon.
Best regards,
Pia Pool
Marketing Executive
Thank you for your wonderful review!
Our team is dedicated to making each guest's stay as comfortable and enjoyable as possible and it is fulfilling to know that Jomy, Namita, and Madu contributed to your returning visit. Thank you for letting us know how much you loved your experience at Hilton Northolme!
It would be our pleasure to welcome you back at our bar!
Best wishes,
Pia Pool
Marketing Executive
Special mention to the staff below:
Anand, Vijay, Hari , Oscar, Thiru, Dinesh, Thames.
Thank you for sharing your incredible experience during your first international trip, we're thrilled that our team helped ease your anxieties and made you feel at home during your stay!
We're delighted to have been a part of your honeymoon and to have contributed to your special moments. Your recommendation means a lot to us, and we appreciate the special mention of our dedicated staff members - Anand, Vijay, Hari, Oscar, Thiru, Dinesh, and Thames. They'll be happy to hear your kind words.
Once again, thank you for choosing Hilton Seychelles Northolme Resort & Spa for such a significant trip, and we hope to have the pleasure of welcoming you back for another memorable stay in the future!
Warm regards,
Pia Pool
Marketing Executive
Obsługa bardo profesjonalna i przyjazna, personel trochę mniej nadskakujący niż w innych małych hotelach, ale wystarczająco. Polecam.
Thank you for choosing to stay at Hilton Seychelles Northolme Resort & Spa and for taking the time to leave us a 5 star review.
We are very grateful for your generous feedback, especially the positive comments you've given about our team. We're delighted that we exceeded your expectations and that you found our food brilliant!
It was lovely having you with us, and we look forward to welcoming you back soon!
Best regards,
Pia Pool
Marketing Executive
Thank you sincerely for your glowing review of Hilton Seychelles Northolme Resort & Spa. Our ultimate aim is to consistently surpass your expectations, and the entire team is thrilled to learn that your stay was enjoyable.
Your comments regarding the exceptional service you received are immensely valued and are a tremendous motivation for our team members to continue delivering the exceptional service we pride ourselves on.
We eagerly anticipate the opportunity to welcome you back soon!
Warm regards,
Pia Pool
Marketing Executive
Thank you for staying with us and for your wonderful 5 star review!
We are very pleased to learn about your satisfaction and positive impression of our resort and will definitely share your appraisals with our team members!
It was lovely having you with us and we look forward to having you as our guest again soon.
Best wishes,
Pia Pool
Marketing Executive
i our life amazing place such like a paradise
I would like to thank Mr.ahmed from front office for his outstanding performance and service, Thomas from HK for his taking care of us and surprise us yesterday
Thank you for staying with us and for your wonderful 5 star review.
Our team is dedicated to making each guest's stay as comfortable and enjoyable as possible and it is fulfilling to know that both Ahmed and Thomas ensured that you felt at home! Thank you for letting us know how much you loved your experience at Hilton Seychelles Northolme Resort & Spa.
We enjoyed having you with us and we look forward to having you as our guest again soon.
With best regards,
Pia Pool
Marketing Executive
das kleinste Hilton Resort der Welt überzeugt mit großen Zimmern, einem guten Service und kulinarischer Abwechslung.
Auch die Lage war für uns perfekt. An den kleinen Buchten/Stränden des Hotels kann man gut baden und schnorcheln.
Die Strände sind exklusiv für die Hotelgäste.
Das Frühstück geht A‘la Carte und als Büffet. Es ist gut und abwechslungsreich.
Die Restaurants und die Bars kann man mit gutem Gewissen empfehlen. Uns hat es sehr gut geschmeckt dort.
Der SPA wird von der Firma Eforea geführt. Die selbe Firma führt den Spa auf Silhouette (Hilton Labriz) . Der SPA-Bereich ist eher klein aber sehr gemütlich und bietet atemberaubende Ausblicke aufs Meer. Preislich fanden wir die Angebote ziemlich human.
Als Diamond Member bekommt man zusätzlich zu den übrigen Benefits, Getränkegutscheine (2 Weingläser, 2 Local-Cocktails, 2 Wasser beim Essen). Im SPA bekommt man 15% Rabatt.
Wir hatten ein Zimmer (Nummer 406) mit Pool an der ersten Reihe (Signature Grand Ocean Pool Villa). Es war traumhaft. Wir würden diese Zimmerkategorie wieder buchen.
Thank you for leaving such a fantastic review!
We are thrilled to hear that you enjoyed the various offerings at Hilton Seychelles Northolme Resort & Spa and that you were able to make the most out of your Hilton Honors Diamond Member status!
Your appreciation for the Signature Grand Ocean Pool Villa, with its stunning Indian Ocean views and intimate ambiance, is wonderful to hear.
We are incredibly grateful for your kind words and eagerly anticipate welcoming you back to experience one of our Signature Grand Ocean Pool Villas in the future!
Best wishes,
Pia Pool
Marketing Executive
We are delighted to hear that you had a fantastic stay at Hilton Seychelles Northolme Resort & Spa!
It is always a pleasure to know that our valued guests are satisfied with our offerings, including the stunning natural setting and intimate atmosphere. We are thrilled to hear that you enjoyed the diverse breakfast and dinner options and highly recommend trying one of our local curries during breakfast on your next visit.
We are grateful for your kind words and we hope to have the opportunity to host you again soon!
Best regards,
Pia Pool
Marketing Executive
We are thrilled to hear that you had such a positive experience during your visit to the Ocean View Bar and appreciate your recognition of Jomy's exceptional service! We are glad that we were able to showcase the light and warmth of hospitality that we are known for.
Thank you for recommending our Ocean View Bar. We hope to have the pleasure of welcoming you back in the future!
Best regards,
Pia Pool
Marketing Executive
Surprised us with a small pancake dish on departure morning. Have a rare tree in property and great views from mahe restaurant.
Also, has some decent options nearby for activities and food
Thank you so much for your kind words!
We're thrilled to hear that you enjoyed the atmosphere, delicious food, and the friendliness of our team members during your visit. Achieving a 10/10 experience is what we strive for, and we're delighted that we could provide that for you!
We hope to welcome you back soon for another fantastic dining experience!
Best regards,
Pia Pool
Marketing Executive
일찍나와서 거기서 앉아서 쉼. 물이나 커피도 마실수있다
Thank you for your feedback. We're delighted you enjoyed our delicious food and amenities. We apologize for the initial issues with the room temperature and pool circulation, and we appreciate your patience as we resolved them.
We're glad you found our hotel a relaxing space and that you could enjoy a late check-out. We hope to welcome you back for an even better experience next time.
Warm regards,
Pia Pool
Marketing Executive
Niemand sollte hier HP buchen, da die Diner-Pauschale von 69 € (für 3 Gänge) viel höher ist, als a la carte. Es ist ausschließlich Wasser inkl., keine Softdrinks, kein Wein. Der preiswerteste Weiswein kostet fast 47 €.
We are truly heartened to receive your generous review of Hilton Seychelles Northolme Resort & Spa. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and enjoyed the privacy of the resort.
We would be delighted to know how we could turn your review into a 5-star rating. Please feel free to reach out to us directly at sezhi_fo@hilton.com.
We look forward to hearing from you!
Kind Regards,
Pia Pool
Marketing Executive
Greetings from Hilton Seychelles Northolme Resort & Spa! Thank you very much for taking the time to share a review of your recent stay.
We are overjoyed to read that you've included us in your Top 10 places to stay in Seychelles and we are glad to hear that you've had a pleasant experience with us and enjoyed the service, drinks, and overall ambiance.
We look forward to welcoming you back to Hilton Northolme again soon!
Kind regards,
Pia Pool
Marketing Executive
Il y avait 35 minutes de retard pour que nous puissions récupérer notre villa.
Ensuite, nous avons remarqué que deux lumières ne fonctionnaient pas dont une sur la terrasse ce qui nous a empêché d’en profiter de nuit. Le lendemain matin, nous sommes allés le signaler à la réception. La personne nous a confirmé que quelqu’un allait passer pendant que nous serions partis. En revenant en fin de journée : rien n’avait été changé ! Nous avons été obligés de signaler à nouveau ce problème pour qu’il y ai une intervention.
Le premier soir nous avons mangé au restaurant méditerranéen… une arnaque ! Les plats coûtent très chers, sont minuscules et très peu goûteux.
Enfin, le lendemain, nous avons commandé un repas aux chandelles dans notre chambre. Ne pouvant pas manger de poisson, j’ai demandé à ce que l’entrée soit changée uniquement pour moi. Les plats sont arrivés : il n’y avait du poisson ni pour moi… ni pour mon mari ! Bien que le changement uniquement pour l’un des deux menus ait été précisé à plusieurs reprises.
La villa avec piscine est sublime, le personnel (serveurs/ aide bagage/ aide installation) est adorable. Mais dans ce genre d’endroit, on s’attend à un certain niveau par rapport au service proposé. Ce niveau n’est clairement pas atteint ce qui gâche une partie de l’expérience vécue. Nous espérons ne plus avoir de mauvaises surprises avant la fin de notre séjour !
We are truly heartened to receive your generous review of Hilton Seychelles Northolme Resort & Spa. Thank you for letting us know how much you enjoyed it! We look forward to having you with us again in the near future.
Kind Regards,
Pia Pool
Marketing Executive
Greetings from Hilton Northolme Resort & Spa!
We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed it; we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.
Kind Regards,
Stephanie Volcere
Front Office Manager
Greetings from Hilton Northolme Resort & Spa!
We hope this email finds you well. We want to express our sincere gratitude for the fantastic feedback you provided. We will definitely share your kind words with Jomy and our team, as they serve as a great source of motivation and encouragement.
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa