MUSE (MANGO HOUSE SEYCHELLES)

Dear Susana,
 
Thank you for taking the time to share your feedback regarding your recent stay at our hotel.
We deeply regret that your experience did not meet your expectations and for any inconvenience you encountered during your visit.

We sincerely apologize for the miscommunication and inconvenience you faced regarding the scheduling of your departure and the abrupt evacuation of the hotel. It's clear that we fell short in providing you with the level of service and courtesy that we strive to uphold. Please know that your feedback is invaluable to us, as it allows us to identify areas that need improvement.
 

Your comments about the attitude of our staff are concerning, and we will definitely address this issue with our team members to ensure that such incidents do not happen in the future. We understand the importance of maintaining a respectful and accommodating atmosphere for all our guests.

We are pleased to hear that you found the bathroom experience and the rooms enjoyable. We will make sure to convey your appreciation to the team member who prepared the bathroom for you.

Once again, we apologize for any discomfort you experienced during your stay. We appreciate your understanding of the unexpected circumstances that led to the evacuation, and we will take your suggestions about communication into account to enhance our guest experience.

If your travels bring you back to the area, we would be honored to have the opportunity to provide you with a much improved and pleasant stay. Please feel free to reach out to us directly if you decide to visit again, and we will ensure that your stay is exceptional in every way.

Thank you for your feedback and for giving us the chance to learn from your experience.

Warm regards,
The Mango House Seychelles Team

Dear Mohammed,

Thank you so much for taking the time to share your thoughts about your recent stay at our hotel. We're thrilled to hear that you had a positive experience and that our hotel made you feel welcome.

We greatly appreciate your kind words about our friendly and supportive staff. It's wonderful to know that you enjoyed the delicious food at all of our restaurants. Your feedback about the hotel's location is noted, and we're glad you found it convenient.

We apologize for any inconvenience you faced regarding swimming in the ocean due to the presence of rocks. Your feedback is valuable to us, and we'll continue to work towards providing the best possible experience for our guests.

Once again, thank you for choosing our hotel, and we look forward to welcoming you back in the future for another enjoyable stay.

Warm regards,
The Mango House Seychelles Team

Dear Doobii,

Thank you for taking the time to share your feedback with us. We're delighted to hear that you found most aspects of your experience to be perfect. However, we're sorry to learn that the beach didn't meet your expectations. We understand that everyone has their own preferences when it comes to such matters. If there's anything else you'd like to highlight or if there are specific aspects you think we could improve upon, please don't hesitate to let us know. We value your input and hope to have the opportunity to serve you even better in the future.

Warm regards,
The Mango House Seychelles Team

Dear Nikhil,

Thank you so much for your kind review! We are thrilled to hear that you had a beautiful experience at our hotel and enjoyed your lunch at Muse. It brings us joy to know that you found our Italian dishes to be authentic. We take great pride in providing an exceptional dining experience for our guests. Your positive feedback means a lot to us and serves as motivation to continue delivering the best service and cuisine. We hope to welcome you back soon for another delightful visit! If there's anything specific you'd like to see or experience next time, please don't hesitate to let us know. Thank you again for your support!

Warm regards,
The Mango House Seychelles Team

Dear Ayoub,

Thank you for choosing Mango House Seychelles and for taking the time to offer your generous feedback. We are delighted to know that you enjoyed your visit to paradise, and we hope to see you again on a future visit to Seychelles.

Warm Regards,
The Mango House Seychelles Team