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Avis TROPICAL TOURS SHUTTLES Santa Teresa

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4.1/5
25 avis
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Aude T.
Aude T.
Visité en avril 2024
Très satisfaite de Tropical Tours Shuttles pour un trajet San José- Santa Teresa avec ferry inclus. Un contact facile par WhatsApp, un règlement sécurisé en ligne et un service efficace. J’ai été prévenue en avance par mail pour modifier de 30 minutes l’heure du pick up afin d’anticiper le trafic sur San José. Le shuttle était à l’heure, spacieux et confortable. Le chauffeur a géré nos billets pour le ferry. Le deuxième véhicule nous attendait a l’arrivée de celui-ci et déposé chacun notre tour devant notre hébergement! Comme vu dans certains commentaires, les drivers ne parlent pas anglais. Pensez a prévoir de quoi traduire si jamais vous avez des demandes particulières mais autrement on se débrouille!
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Nora K.
Nora K.
Visité en février 2024
Wir sind gestern mit dem Shuttle von Santa Teresa nach Playa Potrero gefahren. Der Fahrer war pünktlich und sehr nett. Alles hat bestens geklappt.
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Travelling A.
Travelling A.
Visité en février 2024
Used Tropical Tours Shuttles to get from Montezuma to Nosara. The shuttle was punctual and there were about 5 other people. We took a 20 min rest stop, and then had to switched lines at a bus terminal based on destination. Roads were a bit bumpy but general great service.
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Mirte A.
Mirte A.
Visité en février 2024
Horrible company. The agent Juan Carlos was extremely impolite and offending on email and cellphone. Offered to drop me off 2 km from the hotel while the road to the hotel is good. I politely asked for an explanation, the guy did not want to explain, started screening. Definitely not taking this shuttle
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Melanie D.
Melanie D.
Visité en janvier 2024
Nous avons réservé avec eux un samedi pour partir le lundi en bateau jusqu’à Uvita. Je reçois une confirmation. Le le demain le dimanche je reçois comme quoi la carte n’a pas fonctionné, je refais la transaction le matin je reçois une autre confirmation. Je suis en attente toute la journée à cherche de l’internet afin de recevoir la confirmation. J’ai reçu un e-mail dimanche soir à 20h00 pour me dire que mon courriel était dans les spam et qu’il n’y avait aucune place pour nous ! Vraiment décevant comme service ! Surtout que le lendemain le mardi il n’y a aucun transport en bateau .
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Donald A.
Donald A.
Visité en janvier 2024
We used Tropical Tours shuttles to get back and forth to Liberia Airport to Santa Teresa (about a 5 hour drive each way). Both drivers were very friendly and arrived within 15 minutes of our pick up time. They arrived early for the airport pick up and had a sign with our first and last name on it, which was reassuring.

The vans are very clean and have very good AC. Plenty of room for 5-6 people with several bags. The driver’s stopped for us to get dinner on the way to Santa Teresa, lunch on the way back, and the bathroom as needed.

Just a heads up, the roads are windy and can take a long time to go long distance, so Costa Ricans drive fairly fast and pass a lot. It is just the way of the road! But we felt completely safe with our both of drivers and it probably saved us 1.5 hours.

Neither driver spoke very much English and our Spanish is fair at best. We communicated well with the drivers using Google translate and used Google maps to verify drop-off locations.

Surpassed my expectations and exactly what we hoped for!
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donnellan24
donnellan24
Visité en décembre 2023
This was the worst shuttle experience that I ever had and I've done some traveling in my time. I booked them from Tamarindo to Santa Teresa the shuttle was stuffed but the driver was extremely friendly and I tipped him very generously for his hard work. I went to book the same for the way back since it was a cheaper option than a private cab but I was concerned about the actual time Id arrive at Liberia airport for my flight so I talked to their customer service department through what's app whom pretty much told me I was dumb and kept sending me links their website without ANY help. I do not recommend this shuttle company and would suggest finding ANY other company besides this one especially if you need to be on time for anything.
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Javin
Javin
Visité en novembre 2023
Have taken tropical tours several times. They are responsive on what's app, have a generous cancellation/refund policy, and are always prompt and courteous. Vehicles are well maintained and comfortable, service is convenient. Worth the price over the public bus
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Tobias S.
Tobias S.
Visité en septembre 2023
Very reliable shuttle service. I travelled San José - Santa Teresa v.v
Both transfer were very punctual and I always felt safe.
With the ferry transfer you change drivers. This was also well organized and no problem
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Juan J.
Juan J.
Visité en août 2023
Muy buen servicio y transporte recomendado para los diferentes viajes que con ellos se pueden realizar
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Laurent B.
Laurent B.
Visité en août 2023
Bien
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Jessica E.
Jessica E.
Visité en juin 2023
Paid for a private shuttle from San Jose to Cahuita and back a week later. Both drivers were extremely nice and the ride was comfortable. Stopped for lunch and bathroom breaks half way (as our ride was 5 hours each way). This company lives up to the almost 5 star review! Thank you!!!
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Ryan D.
Ryan D.
Visité en mai 2023
Reliable service, fast communication, very affordable.
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Dr. M.
Dr. M.
Visité en mars 2023
This is a great way to get around. They were prompt and on point and got me safely to where I needed to be.
I even left 2 hats on the shuttle and they were had delivered to me less than an hour after I was dropped off.
I’ll definitely keep recommending this company and will travel with them again in the near future ????????????✨????????♥️☀️????????????????
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Amanda F.
Amanda F.
Visité en mars 2023
We found Tropical Tours through a Google search and it was recommended by our hotel host in Santa Teresa.

The overall experience was great! Our shuttle was waiting right outside our hotel as scheduled and on time! The driver drove safely and helped us with our bags.

In Santa Teresa, the driver made about 7 stops to pick up all 15 passengers. This was the most time-consuming.

Once we were set, we drove all the way to Nicoya, with one coffee pit stop in Jicaral.

At Nicoya, everyone was separated and transferred into smaller shuttles to other destinations like Samara, Nosara, and Tamarindo.

From Santa Teresa to Nosara, it took us about 6 hours door-to-door.
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M&B O.
M&B O.
Visité en janvier 2023
Totally inflexible, quite rude and unhelpful. Yes they get you from A to B but seem to have forgotten you’re paying them a lot of money for the service.

I’m sure it’s hard to run a business like this but that’s your job (whoever runs the WhatsApp account). Also the website isn’t correct - they don’t run the afternoon shuttles, you enquire about it and then they try to reel you in to paying private as ‘not enough people want to take the afternoon shuttle’.

Next time I’ll be using Transporzuma.
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timothee q.
timothee q.
Visité en janvier 2023
Très mauvaise expérience avec cette compagnie, incapable d’avoir la ligne avec leur service à la clientèle et le remboursement n’est pas possible
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Vanessa M.
Vanessa M.
Visité en décembre 2022
La compañía con el mejor servicio de la zona
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Witt W.
Witt W.
Visité en décembre 2022
Terrible company, do not use
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Francis D.
Francis D.
Visité en décembre 2022
The shuttle was 25min late, had not follow up so i was worring but, at least they answer the phone and speak english. Reliable and recommendable.
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Richard N.
Richard N.
Visité en décembre 2022
used this company half a dozen times. Very efficient, good drivers. No problems.
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Rocío N.
Rocío N.
Visité en décembre 2022
Excelente servicio. Confiable y seguro.
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Cole H.
Cole H.
Visité en novembre 2022
Good service, we paid $160 for four of us for door to door service from the airport SJO to our hotel in La Fortuna. Very convenient
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Catherine T.
Catherine T.
Visité en novembre 2022
Great service.
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Nolan R.
Nolan R.
Visité en novembre 2022
These guys were amazing. They picked me up at the airport and took me all the way to Manuel Antonio. And showed up on time for a quick and easy transport back to San Jose a week later. Drivers were very personable and easy going.
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