HYATT PLACE ORLANDO UNIVERSAL

2/15/24 Review
Pros: across from Universal Studios, if you can’t catch an Uber or shuttle you can walk from Universal back to this hotel, basic needs met, breakfast OK, Employee assistance and attitude was OK.

Cons: All that was available when we arrived early was “an awesome updated room with 2 queen beds” this was a huge mistake they put us in a connecting door room…a man talked on speakerphone from 10pm-2am and I did not sleep at all and had to go to Universal Studios like that. The connecting rooms you can hear everything on the other side. This hotel allows pets, they do bark if their owner is not around we experienced that a good bit. Our water was shut off during our stay for 4 hours and the power strip in between the beds for phone charger, lamp, hotel phone was out and we did not have a way to contact the front desk.

This hotel is meant for a short trip ONLY when you get there they say “We have Starbucks coffee!” But they don’t say you have to pay extra for it I kind of thought it was complimentary by the way she advertised it. Great location for the park but TONS of construction you have to deal with once there and men were at our window on the 7th floor doing construction when we got in the room. The beds were fine, the shower was OK, and the A/C is on a sensor so be aware of that too if you need it to run all night it shuts off some. When I asked a breakfast male employee how do I order the Starbucks coffee he looked at me weird and spoke with an attitude as if I was a burden to him for asking and told me you have to order with the front desk.