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Avis des membres sur RESTAURANT CHRISTOPHE HAY
4.5/5
93 avis
Rapport Qualité/Prix
Qualité de la cuisine
Originalité
Cadre/Ambiance
Service
Pierre M.
Visité en octobre 2023
Beautiful hotel with lots of potential BUT! We had a lot of small issues in literally every step of the hotel and gave feedback and we were not taken serious at all. Well at least the owner took the time to hear us out after the sales manager tried to silence us with a cheap bottle of house wine. Classic move.
Although the hotel is beautiful and although I have no doubt that the 2* Michelin Reataurant sure is amazing, the rest of the service does not live up to the expectations.
For 300++ a night and 5* on the door I don't want oxidated wine, pasta on the floor, flat sparkling wine, overly salted food, forgotten orders and definitely no expired joghurt for breakfast.
Even though you don't agree (owner) this is not a 5* level service.
Especially the attitude of the management was disappointing which was the worst of the experience.
The second star is for the line staff that really tried. Thanks fotlr the efforts.
Although the hotel is beautiful and although I have no doubt that the 2* Michelin Reataurant sure is amazing, the rest of the service does not live up to the expectations.
For 300++ a night and 5* on the door I don't want oxidated wine, pasta on the floor, flat sparkling wine, overly salted food, forgotten orders and definitely no expired joghurt for breakfast.
Even though you don't agree (owner) this is not a 5* level service.
Especially the attitude of the management was disappointing which was the worst of the experience.
The second star is for the line staff that really tried. Thanks fotlr the efforts.
RESTAURANT CHRISTOPHE HAY
Responsable
18/10/2023 à 15:23
Cher Monsieur Petry,
We would like thank you for sharing your experience in our Maison Fleur de Loire.
Once again, we apologize about the inconveniences met during your stay.
The Director of Sales and the Chef did hear you seriously on your feedback. A commercial gesture has been made at your departure to mitigate your disapointment.
We have a wonderful and passionate young team that we daily train to improve the quality of our guests experience.
You comment have been already shared among the relevant departments. Specific actions have been taken since your departure.
We wish you a nice continuation of your journey.
Kindest regards,
Dylan - Front Office Manager
We would like thank you for sharing your experience in our Maison Fleur de Loire.
Once again, we apologize about the inconveniences met during your stay.
The Director of Sales and the Chef did hear you seriously on your feedback. A commercial gesture has been made at your departure to mitigate your disapointment.
We have a wonderful and passionate young team that we daily train to improve the quality of our guests experience.
You comment have been already shared among the relevant departments. Specific actions have been taken since your departure.
We wish you a nice continuation of your journey.
Kindest regards,
Dylan - Front Office Manager
Sabine
Visité en octobre 2023
Hotel de luxe, face à la Loire.
Salon de thé ouvert au public.
Terrasse extérieure agréable, loin des bruits de la ville.
Tout est merveilleux, cadre, personnel, cuisine
Salon de thé ouvert au public.
Terrasse extérieure agréable, loin des bruits de la ville.
Tout est merveilleux, cadre, personnel, cuisine
RESTAURANT CHRISTOPHE HAY
Responsable
18/10/2023 à 15:15
Chère Sabine,
Nous vous remercions pour votre retour sur votre expérience dans notre Maison Fleur de Loire.
Nous sommes heureux de vous savoir enchantée par votre séjour, et serons ravis de vous y accueillir à nouveau à l'avenir !
Nous vous remercions pour votre retour sur votre expérience dans notre Maison Fleur de Loire.
Nous sommes heureux de vous savoir enchantée par votre séjour, et serons ravis de vous y accueillir à nouveau à l'avenir !
Chapys P.
Visité en octobre 2023
Un lugar maravilloso una vista espectacular todo super de lujo maravilloso se duerme delicioso
RESTAURANT CHRISTOPHE HAY
Responsable
18/10/2023 à 15:14
Cher Chapys,
Many thanks for sharing your experience in our Maison Fleur de Loire.
We are happy to read you kind comment about your stay.
Wishing to see you soon in the Loire Valley.
Many thanks for sharing your experience in our Maison Fleur de Loire.
We are happy to read you kind comment about your stay.
Wishing to see you soon in the Loire Valley.
V L.
Visité en septembre 2023
Very elegant hotel and top notch service.
RESTAURANT CHRISTOPHE HAY
Responsable
18/10/2023 à 14:59
Chère Veronica,
Many thanks for sharing your experience in our Maison Fleur de Loire.
We are happy to read you kind comment about your stay.
Wishing to see you soon in the Loire Valley.
Many thanks for sharing your experience in our Maison Fleur de Loire.
We are happy to read you kind comment about your stay.
Wishing to see you soon in the Loire Valley.
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RESTAURANT CHRISTOPHE HAY compte 93 avis avec une note moyenne de 4.5. Vous pouvez consulter les avis de RESTAURANT CHRISTOPHE HAY en cliquant sur ce lien ou partager votre avis sur RESTAURANT CHRISTOPHE HAY en cliquant ici
RESTAURANT CHRISTOPHE HAY se situe au Quai Villebois Mareuil , 41000 Blois
Lundi
Fermé
Mardi
12:15 - 13:30
et 19:15 - 21:30
Mercredi
12:15 - 13:30
et 19:15 - 21:30
Jeudi
12:15 - 13:30
et 19:15 - 21:30
Vendredi
12:15 - 13:30
et 19:15 - 21:30
Samedi
12:15 - 13:30
et 19:15 - 21:30
Dimanche
Fermé
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Nous sommes heureux de vous savoir enchantée par votre visite, et serons ravis de vous y accueillir à nouveau à l'avenir !