ATELIER MONTPARNASSE * * *
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Hôtel près de la Porte de Versailles au style moderne et design présentant des chambres avec ameublement fonctionnel.
Cet hôtel n'est pas très loin de la gare Montparnasse ni de la Porte de Versailles. Dans un style moderne et design, l'ameublement des chambres est fonctionnel. La moquette, dont la couleur change d’une chambre à l’autre, donne un aspect douillet ; certains sols ont été recouverts de parquet pour les personnes allergiques aux acariens. Les literies sont neuves et les lits équipés de couettes. Chaque chambre dispose d'une salle de bains avec douche (ou baignoire décloisonnée en Junior Suite) et toilettes. Décorées de carrelage blanc ou de couleur chocolat, les salles de bains sont toutes équipées d'un sèche-cheveux et les produits d'accueil sont signés Pascal Morabito. On peut boire un verre dans le salon au coin de la cheminée ou dans le petit patio. La salle du petit déjeuner lumineuse est éclairée par une verrière.
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Questions fréquentes :
First of all we booked because this place had AC and clean looking rooms close to the metro.
Upon arrival we were told no AC in the whole hotel. Which in August is extremely hot all day and night. We get in our room which is so tiny you can’t hardly get a suitcase through the door. The smell of sewage coming from the shower was unbearable. We were told we couldn’t have another room until the next day which was awful since it was so hot we couldn’t shower and without AC made for a long night of hot sweaty and stinky smells coming from the bathroom.
We get to the next room and all seems okay again AC isn’t working. the floors are warped and seems like previous water damage.
Came back after a long day trip and used the new shower little did we know it flooded the entire room with an inch of water out the door and under the bed. Which would explain why the floor was squishy and warped. The hotel does not have a night staff and the receptionist said he was out of towels ?!?! This was on a Saturday and the receptionist said no one could fix it until Monday so we went yet another night without AC and a shower.
The very next day the AC randomly was just running in the room and the receptionist was about to switch us rooms due to the plumbing issue again but we were so thrilled to have AC we opted to stay in the room and use the sink to rinse off until the plumbers arrived. They tell everyone that there is no AC when in fact they do have rooms with AC.
The plumbers came while we were out and did work on the drain but we were terrified to fully shower and did quick military type shower rinse shut off and wash then rinse again for fear of flooding the room again.
The hotel refused any sort of refund whatsoever and almost cancelled our stay without our saying they could.
We stayed for 9 nights and we were argued with and yelled at by several of the different hotel receptionists who were not accommodating or nice at all.
Then one says you can have free breakfast the whole stay and then the next day tries to charge us and said that is not possible.
Which BTW breakfast is croissants and coffee and they want to charge 12 euros for it!!!
The rooms are disappointing and the staff is probably some of the worst I’ve ever dealt with EVER!
I would stay clear of this place and highly encourage you to not book any rooms here. What a disappointment. I don’t know how they even have any stars given some of the reviews I’ve read this has been ongoing for years.