HÔTEL PLAZA ÉTOILE * * *
Hôtel près de l'Arc de Triomphe proposant des chambres petites mais propres dont certaines avec vue sur la tour Eiffel.
Cet hôtel proche de l'Arc de Triomphe et des Champs-Élysées est très bien situé. Toutes les chambres sont contemporaines et certaines ont une vue sur la tour Eiffel ou sur l'Arc de Triomphe, il suffit de demander à la réservation. Elles sont ornées de jolies tentures colorées et les murs sont bicolores. En revanche, elles sont relativement petites mais d'une propreté exemplaire. Le personnel est très accueillant et très attentionné. Cette adresse convient aussi bien à un voyage d'affaires qu'à du tourisme.
Le saviez-vous ? Cet avis a été rédigé par nos auteurs professionnels.
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Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
Room keys (if they work) have to be left at reception when you go out, and when you return there’s no check to make sure the staff are giving the key to the right patron. You just quote a room number and a key is casually handed over. Forget about securing anything safely at this hotel. The night guy that let us into our room had never seen us before, so he had no way of knowing we were who we said we were (and yet he handed the key over at 11pm at night!)
Additionally, our requested ‘Twin room’ had only a single bed, not the requested two, and we had not been advised of this until after they took full payment, whereby an alternative room and/or refund was refused. When asked why we were not warned of this before arrival and payment, the justification was ‘a request for two beds is optional for the hotel'. A request for an additional blanket so l could makeshift a bed (on the floor) was also refused. So l ‘slept’, shivering on the floor, to allow my friend to use the only bed. A perfunctory offer to refund our breakfast (if we purchased it, and we had not) was the only concession offered.
Lastly, l hope you like subway noise, because you’re going to hear and feel it every 10 minutes.
As a realistic and regular traveler, I had low expectations for Parisian hotels, and this establishment managed to spectacularly underperform even this low standard.
Well done! Avoid.