HÔTEL B SQUARE * * *
Hôtel dans le quartier reflétant le Paris contemporain proposant des chambres dont la décoration varie selon la catégorie.
L'Hôtel B Square est situé dans un quartier qui est en train de devenir un haut lieu du Paris contemporain. La décoration design varie en fonction de la catégorie de chambre mais l'esprit reste le même : le blanc est rehaussé de quelques touches de couleur sur les têtes de lit, coussins, fauteuils, abat-jour. Au sous-sol la salle du petit déjeuner affiche une fresque où quelques angelots arborent une fleur de lys.
Le saviez-vous ? Cet avis a été rédigé par nos auteurs professionnels.
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Avis des membres sur HÔTEL B SQUARE
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
Dear B Square Management Team,
I am writing to bring to your attention to an issue that I encountered with my reservation at your hotel. I made a booking for a room at your property for the dates 28th of May to 31st of May. Unfortunately, due to an error on my part, I cancelled the reservation by mistake.
I have informed your property with submitting death certificates of my grandfather in which your representative was very un empathetic about the case which was very shocking and disappointing to me. I would highly appreciate a bit of flexibility from your side specially with the offered solutions that are of zero losses to your hotel.
Literally (five minutes) after this error occured, I contacted your hotel to reconfirm the reservation. To my surprise, I was informed by the receptionist that the booking had been cancelled, and the property was refusing to refund my money or reconfirm the reservation. Despite my requests, the receptionist did not want to solve the issue and did not allow me to speak to any manager.
Therefore I would highly appreciate your assistance on such matter. I have offered your representative at the reception two options to resolve this issue by refunding the amount or to reconfirm the booking.
As it greatly saddens me to be dealing with this inconvenience during such hardship that my family and I are going through and I am sure such a reputable hotel as yourself can show some understanding to the situation and offer me any solution.
Thank you,
M.Younes
Room is not big but has reasonable price.
Good restaurant is close to the hotel.