HÔTEL ROYAL-RIVIERA * * * * *
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2024
Recommandé
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2024
Hôtel élégant dispose des chambres spacieuses et lumineuses avec des vastes terrasses ensoleillées.
En bordure des eaux turquoise de la baie des Fourmis, face à la Villa Kérylos, ce palace de la chaîne Leading Hotels of the World a fière allure. La décoration à l'esprit Art Déco et néo-hellénique apporte élégance et sérénité. Les chambres, spacieuses et lumineuses, s'ouvrent sur les luxuriants jardins, la Méditerranée ou la montagne. Les vastes terrasses ensoleillées, la piscine à débordement et la plage privée de sable fin apportent à votre séjour un bonheur supplémentaire. La « Table du Royal » ajoute le complément culinaire parfait à ce splendide 5 étoiles.
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Avis des membres sur HÔTEL ROYAL-RIVIERA
4.7/5
31 avis
Rapport Qualité/Prix
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Service
Maurine T.
Visité en octobre 2022
Personnel juste au top ! Nourriture incroyable mais les toilettes puent (c'est pas grave) merci !
HÔTEL ROYAL-RIVIERA
Responsable
31/10/2022 à 14:40
Chère Maurine T,
Je vous remercie chaleureusement d’avoir pris le temps de partager votre satisfaction avec la communauté Google.
Nous allons augmenter la fréquence de nettoyage des toilettes, nous vous remercions de nous avoir signalé ce problème.
Au plaisir de vous accueillir de nouveau très bientôt au Royal-Riviera.
Cordialement,
Bruno Mercadal
Directeur Général
Je vous remercie chaleureusement d’avoir pris le temps de partager votre satisfaction avec la communauté Google.
Nous allons augmenter la fréquence de nettoyage des toilettes, nous vous remercions de nous avoir signalé ce problème.
Au plaisir de vous accueillir de nouveau très bientôt au Royal-Riviera.
Cordialement,
Bruno Mercadal
Directeur Général
Marc W.
Visité en septembre 2022
We stayed at Royal Riviera as part of a family vacation. We could not have been more impressed. Helpful, friendly service from staff at the front desk, pool, and beach. The property is absolutely beautiful. The room was amazing. Attention to detail was impressive. Also, we left a suitcase there by accident and they shipped it to the US! That’s how it’s done!
HÔTEL ROYAL-RIVIERA
Responsable
31/10/2022 à 14:41
Dear Mr Weber,
Thank you for the great review and for taking the time to share your satisfaction with the Google community.
We are doing our best to offer our guests the best experience so we are very pleased when we have achieve our goal.
Looking forward to welcoming you back very soon on our sunny Cap-Ferrat.
Kind regards,
Bruno Mercadal
General Manager
Thank you for the great review and for taking the time to share your satisfaction with the Google community.
We are doing our best to offer our guests the best experience so we are very pleased when we have achieve our goal.
Looking forward to welcoming you back very soon on our sunny Cap-Ferrat.
Kind regards,
Bruno Mercadal
General Manager
LAMBLIN P.
Visité en août 2022
Juste sublime.... L hôtel le restaurant et le personnel... WE Will be back soon
HÔTEL ROYAL-RIVIERA
Responsable
08/09/2022 à 09:43
Cher Monsieur Lamblin,
Nous sommes ravis de lire votre commentaire élogieux et nous tenons à vous remercier au nom de l’ensemble des équipes.
Nous espérons avoir la chance de vous revoir très prochainement au Royal-Riviera pour une parenthèse enchantée.
Bien à vous,
Bruno Mercadal
Directeur Général
Nous sommes ravis de lire votre commentaire élogieux et nous tenons à vous remercier au nom de l’ensemble des équipes.
Nous espérons avoir la chance de vous revoir très prochainement au Royal-Riviera pour une parenthèse enchantée.
Bien à vous,
Bruno Mercadal
Directeur Général
Paul G.
Visité en août 2022
My wife and I stayed here last week for 2 nights. We were put in a room right next to the elevator which clearly needed maintenance and made an incredibly loud noise every time it moved and you could hear it loudly through the walls. We let the front desk know and they moved us to another room across the hall that was only marginally better. This is totally unacceptable for what they charge and they really need to fix their elevator! We sat by the pool and the beach and watched as others were offered drinks while we were just ignored multiple times. We also noticed the pool was very crowded and even met someone who was just there because they were friends with an employee (this is so unprofessional). You will feel like sardines packed in. Please also be beware that breakfast is 44 euro per person (very good food but exhorbitant). Also dont exchange any currency there at front desk because they charge a huge fee without warning. they may have a certificate to be a 5 star hotel...it most certainly did not feel like one, as they seemed to treat the guests who stay in the smaller (cheapest) rooms like second class citizens. It is a beautiful property but the interior decor is a bit tacky. We would definitely not stay here again.
HÔTEL ROYAL-RIVIERA
Responsable
30/08/2022 à 10:01
Dear Mr Glotzer,
Thank you for sharing your experience and sorry to read you did not fully enjoy your stay.
We will share and review your feedback internally.
It is in our culture to treat every guest the same way regardless of the type of room they have booked. How could the 150 employees, apart from the ones at the front desk know what category you are staying in ?
Summer has been very busy and temperature very high, so many guests have decided to stay by the pool or at the beach, however there is enough loungers and enough space to accommodate everyone. Access to pool is limited to residents and many guests became our friends after more than 20 years.
We do apologies that you felt that our beach or pool attendants did not pay enough attention to you.
Regarding our rates, all of them are available from our website and comparable to other 5-stars properties on the French Riviera.
We hope to welcome you again and offer a different experience, feel free to contact me, and I will personally take care of your reservation.
Best regards,
Bruno Mercadal
General Manager
Thank you for sharing your experience and sorry to read you did not fully enjoy your stay.
We will share and review your feedback internally.
It is in our culture to treat every guest the same way regardless of the type of room they have booked. How could the 150 employees, apart from the ones at the front desk know what category you are staying in ?
Summer has been very busy and temperature very high, so many guests have decided to stay by the pool or at the beach, however there is enough loungers and enough space to accommodate everyone. Access to pool is limited to residents and many guests became our friends after more than 20 years.
We do apologies that you felt that our beach or pool attendants did not pay enough attention to you.
Regarding our rates, all of them are available from our website and comparable to other 5-stars properties on the French Riviera.
We hope to welcome you again and offer a different experience, feel free to contact me, and I will personally take care of your reservation.
Best regards,
Bruno Mercadal
General Manager
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Questions fréquentes :
Oui, HÔTEL ROYAL-RIVIERA propose à ses clients de louer des vélos sur place.
Oui, HÔTEL ROYAL-RIVIERA propose à ses clients une piscine extérieure chauffée.
HÔTEL ROYAL-RIVIERA compte 31 avis avec une note moyenne de 4.7. Vous pouvez consulter les avis de HÔTEL ROYAL-RIVIERA en cliquant sur ce lien ou partager votre avis sur HÔTEL ROYAL-RIVIERA en cliquant ici
HÔTEL ROYAL-RIVIERA se situe au 3, avenue Jean-Monnet , 06230 Saint-Jean-Cap-Ferrat
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We would have given 5/5 but the food at Jasmin was mediocre and expensive and we were missed on room service one day which we didn’t appreciate. Having said that, you shouldn’t hesitate to stay here.
Thank you for the great review and for taking the time to share your satisfaction with the Google community.
We are doing our best to offer our guests the best experience so we are very sorry to read that you have experienced some disagreements in our Jasmin restaurant and in the room service.
We hope to have the chance to change your mind during your next stay, don't hesitate to contact us for your future reservation.
Looking forward to welcoming you back very soon on our sunny Cap-Ferrat.
Kind regards,
Bruno Mercadal
General Manager