LE MAS SAINT-JOSEPH * * *
Hôtel avec chambres et suites raffinées offrant un bon rapport qualité-prix.
Cet hôtel, qui a changé de propriétaire l'année dernière, offre bien des avantages. Sa taille, d'abord, avec ses treize chambres et suites, qui lui confère une atmosphère familiale et calme. Sa décoration, ensuite, très raffinée, avec ses meubles à l'ancienne et ses couleurs feutrées, taupe et blanche. Sa piscine est enfin un atout non négligeable, tout comme l'accueil vraiment convivial de Chantal, mais c'est aussi sa situation et ses tarifs qui font de cet hôtel un très bon rapport qualité-prix pour Saint-Rémy.
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Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
But the owner has a very unfortunate manner. On the surface, she appears welcoming and insists on ‘just ask if you want anything’ but the service is anything but welcoming.
There is no kettle in the room and breakfast has to be confirmed the previous evening and its offering tightly controlled. A fruit provision is provided in a little bowl - and sometimes had to be asked for. A smoothie was provided instead yesterday morning. Fine if that’s what was wanted but no choice.
We had a lovely room at the end of a balcony. Each room had its table on the balcony outside its door and none of the other 5 rooms were occupied. The morning after arrival we moved our table a few feet towards the nearest table to be out of the shade and then put a book on the other table. Mme Chantal was not happy and condescendingly explained how our table should be in front of our room, the next room had its table etc.! She moved our table back and wiped the other table clean of imaginary stains!
For the rest of our stay, neither of the 2 rooms next to us were occupied so her attitude was unnecessary and unreasonable, in my opinion.
We arrived at breakfast this morning and she informed us which table to sit at despite it not being set and the restaurant being empty! My partner asked for a boiled egg and I asked if I could have 2 please? She responded with a ‘un et un’ pretending (in our view) that she’d misunderstood.
Excuse the detail but someone else commented about ‘walking on egg-shells’ and it’s like that. But she seems oblivious to her bossy and mean-spirited demeanour even asking if we’d be back! I looked away rather than answer. Pity because the premises are lovely.
(We are now in Arles and hotel La Muette (at the same price) is wonderfully friendly with obliging staff. Such a contrast to our experience at Chez Chantal).
Chantal est aux petits soins pour ses clients je recommande vraiment cet endroit