GRAMERCY PARK HOTEL

Really loud location, no AC, almost concerningly aggressive staff and ended up switching to another hotel at midnight.

The request for some ac was put in at 3 pm, arrived home at 10 pm not fixed. Then the engineer wasn’t in so couldn’t. Then waited for the engineer and he couldn’t fix… Opening the windows on 23rd (with the construction) was the only option provided. But then the windows were screwed shut and duck taped per picture? (Not 4 star vibes but people know what they’re getting into when they stay at the freehand)

I think the big thing though was Omar, the front desk manager. It’s always tough to tell in these reviews if the reviewer is / was an a hole. Even Assuming the worst of me… Omar was making derogatory remarks and telling me to switch hotels within 2 minutes of our interaction! I thought it could escalate into something physical within 3! I’ve reflected on this because it was so bizarre and I live in hotels basically and have never had an interaction like this. The BEST case is Omar is not a fit for the job. The WORST case is that there are explicit instructions to go on the offensive if something goes wrong. My gut is honestly the latter… it’s a hostel with 4 star prices and probably only so many levers to actually address things; so this is an option…

Finally there is construction on 23rd likely through summer. Not freehands fault but to the hostel point it’s single pane glass (with duck tape). Can still work if you’re a very heavy sleeper.

I had to hastily book this hotel due to an emergency, and unfortunately, the experience left much to be desired. The building itself appears to be on the verge of collapse, with old elevators, doors sporting faulty locks, and thin walls that allow every sound to permeate. The constant noise from rowdy individuals in the hallways only heightened the sense of unease.

Feeling unsafe, I took measures to fortify the room, including moving a creaky wooden desk to block the door. The bathrooms were uncomfortably small, and for the steep price of $300, the accommodation felt grossly inadequate and unsafe. Sleeping was a challenge, with the need to keep the light on and fully clothed due to the subpar quality of the sheets.

Overall, I cannot in good conscience recommend this hotel to anyone seeking a safe and comfortable stay. Feels like your roadside Inn.

What a great experience! I hope to visit again next time! Oh the food is amazing !!!

This hotel is AWFUL for what you pay. We paid quite a lot of money for the tiniest hotel room in NYC. We had friends who were staying in cheaper hotels, that had worse reviews that had much bigger rooms.

Our bed literally touched 3 walls, if you have 2 people in there it feels like you're in a prison cell. The bathroom sink is so small you can barely fit your two hands in there. On top of all that, be ready to pay $35 a day in facility fees for your stay, on top of an already pricey room.

Do yourself the favor, stay somewhere else. This place only has good reviews because it has a nice bar, the actual room experience is so miserable you'll be trying to avoid it the entire time.

Massive rip off, doesn't deserve the 4 stars.

It was a nice stay in NYC. The room we booked was really expensive but was the tiniest hotel room I've ever stayed in. It felt like a single college dorm room. The restaurants and bars were cute, rather expensive. Overall glad we had an experience here in New York but I probably should've checked the size of the room more closely before booking. Staff was lovely though.