TERRA NOSTRA GARDEN HOTEL * * * *
Hôtel
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€€€
2024
Recommandé
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2024
Hôtel offrant aux curistes et aux touristes des prestations haut de gamme dans un décor Art déco.
Un hôtel mythique des années 1930, mélange de modernité et d'élégance. Le palace offre aux curistes et aux touristes des prestations haut de gamme dans un décor résolument Art déco. Restaurant, spa, piscine d'eau thermale intérieure, piscine extérieure chauffée, salle de sport et une équipe aux petits soins pour sa clientèle. Un accès direct vous emmène au jardin botanique situé à côté, l'accès est gratuit pour les clients de l'hôtel. L'évasion assurée !
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Avis des membres sur TERRA NOSTRA GARDEN HOTEL
4.7/5
27 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Questions fréquentes :
Oui, TERRA NOSTRA GARDEN HOTEL propose à sa clientèle une blanchisserie sur place.
Oui, TERRA NOSTRA GARDEN HOTEL propose à ses clients une piscine intérieure, extérieure chauffée.
TERRA NOSTRA GARDEN HOTEL compte 27 avis avec une note moyenne de 4.7. Vous pouvez consulter les avis de TERRA NOSTRA GARDEN HOTEL en cliquant sur ce lien ou partager votre avis sur TERRA NOSTRA GARDEN HOTEL en cliquant ici
TERRA NOSTRA GARDEN HOTEL se situe au 5, Rua Padre José Jacinto Botelho , Furnas
![Carte adresse selection](/images/v5/adresse/map-fake-empty.webp)
Les meilleurs à Furnas et autour
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Devia ser 5*
A experiência é fantástica desde o check in ao check out.
Há uma funcionária da recepção que é uma simpatia, os funcionários do pequeno almoço são super profissionais e atenciosos.
O pequeno almoço é Super, mas super delicioso e muito variado. Os quartos super Limpos, aliás todo o hotel é limpo, já perdi a conta de todas as vezes que já lá fui, mas tenho sempre vontade de voltar mais e mais.
Parabéns
Everything could have been better if the hotel would understand that if they are under reconstruction (even if it’s a part of a hotel) and they don’t close up for them, the service and appreciation of the guests should be 10/10. You can add perks during breakfast, you can give upgrades to the rooms, free dinners or snacks, the possibilities are endless, those are just a few that we meet when staying in hotels that are being reconstructed.
We booked this hotel for our honeymoon long time ago and we got a message about reconstructions. But we booked it partly of the jacuzzis, so the hotel trying to downplay the importance of them and also the bar reconstruction wasn’t cute. If we can pay less in the hotel nearby without any reconstruction why should we pay same here? :) Meaning that if hotel is trying to do both - accept guests and not close up for reconstruction they should provide some perks to keep their attractiveness. Because the truth is we were affected by the fact that those areas didn’t work, also by the lower quality of “new bar area” and services/foods they provide, though the hotel thought and told us that’s ok. I think that if we would’ve gotten a better room or some perks upon arrival that feeling would be compensated a bit. But now the feeling that we left with was - we did pay the same amount as the guests paid before the reconstruction and will pay after, guests who will be able to enjoy those areas, but we weren’t compensated for that. And of course - hotels policy can be whatever. That’s not our decision. But it’s just not how the higher class hotels usually handle those situations.
So I believe it will be a great hotel after. And for their “reconstruction” period I suggest to work on guests happiness a bit more. Because it’s not easy to earn a higher rating, but it’s super easy to lose it.