CADLAO EL NIDO RESORT

I booked a garden room at this hotel and to be completely honest my stay left a lot to be desired. To start, the resort wifi is awful unless you are standing AT the front desk. They gave us a 3 hour voucher for the restaurant wifi which is better, but as a tourist who needs to maintain phone contact with family/friends/work this is not helpful. This is the first time I’ve heard of a hotel giving time limited vouchers for wifi? Also, the room has no TV or phone to contact the front desk and the safe has a master lock that can easily be broken if someone actually tried (this is not that big of a deal you can just keep your valuables on you but it’s important to note).

Also, this resort is considered “beachfront” but you can’t really get in or sunbathe around the beach. It’s full of rocks and the water is dirty. The hotel has 3 pools, but the water is full of bugs and has no cleaner inside to get rid of them. I had bugs plastered to my skin by the time I got out of the pool. They should really put in vacuum or have someone fish them out.

Overall, term “resort” is being used very loosely here. I just wish the hotel was nicer considering I paid almost $200 a night and just before I came to El Nido, I stayed at Puerto Princesa which had much nicer resorts for less money.
( I recommend Astoria in Puerto Princesa). I would honestly just come up to El Nido for the tours, A and C are the best ones.

On a positive note, I will say that the staff was friendly and the tuk tuk service was nice although the range they take you isn’t much. Also, they provide 2 free drinks from 4PM-5PM and breakfast was good. There is also a place next door where you can book island tours.

Stunning view of the sunset. The beach front is not spectacular but the hospitality, extra-ordinary customer service, nice quiet and relaxing place to rejuvenate will diminish the very small disadvantage of the resort. Highly recommended for those who are planning to get a wonderful experience at El Nido. Kaye, the marketing manager can speak Tagalog, English and French.

Honestly one of the best places I have ever stayed!!!

It is close enough to the main town to walk or use the 24/7 free shuttle service that they provide, but gives you peace and romantic vibes aswell.

The rooms were lovely, aircon worked perfectly and the pool that overlooks the beach has the most beautiful sunsets, paired with the hotel's happy hour just in time for this is absolutely one of a kind!

The restaurant food and free breakfast provided is lovely and that paired with the amazing service is second to none.

We wanted to thank especially Kate who absolutely made our trip with how helpful she was, always with a huge smile and made us feel so welcome. Thank you so much!!!! We are already recommending to all of our friends and family cant wait to come back again soon!

Après un début raté, l hôtel a oublié de nous récupérer à l aéroport… sans incidence, le personnel est extraordinaire de gentillesse ( mention spéciale pour KAYE++++ qui est charmante et attentionnée a toutes demandes, elle est très professionnelle et disponible pour répondre à toutes demandes)
L hôtel est magnifique, un vrai havre de paix , restaurant très bon ( excellent cuisinier) , piscine au top , petit déjeuner copieux . Vraiment parfait je recommandé vraiment.

Excellent resort. The staff are so friendly and helpful, it really helped make our vacation so smooth in multiple ways. The breakfast is spectacular and view is impeccable. Our family loved the free happy hour drinks and free tuktuks to town. Thanks to the Cadlao staff for your great hospitality!