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Avis HOTEL LA ROSA DE AMERICA Alajuela
Avis des membres sur HOTEL LA ROSA DE AMERICA
4.4/5
19 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
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The rooms are clean and comfortable, with airconditioning.
The restaurant has a nice menu with something for everyone to choose from. But if you want to eat somewhere else there also is a local restaurant nearby. There is also a small supermarket to buy your first groceries.
We always come back to La Rosa de America for a great start of our holiday in beautiful Costa Rica!
Le personnel est charmant
They advertise themselves as a spa hotel, so after a couple weeks of intense hiking, I came a day before my 30 hour travel home, spend a couple hundred dollars for taxis and the room, for the sole reason of getting a massage and soaking in a bath. I confirmed twice that my room was with a bath and didn’t get a clear answer regardless the massage so I figured would be able to book a slot when I arrive, only to discover they stopped with massages since Covid and not only was the bath non functional, the water pressure was so bad, I couldn’t even shower. I was trying to communicate with the manager (who wasn’t there) but she was of absolute no assistance, her attitude was aloof and I felt complete disregard for this ridiculous situation. In the morning they offered me a different room but it was also non functional. I absolutely wish I never stepped foot in this place. They completely ruined the end of my trip.
The breakfast is quite nice. They serve a typical Costa Rican breakfast with rice, beans, egg, and fruits in a buffet.
The rooms are tidy but dated, have AC and a shower with warm water.
The garden is really nice, you don't feel like you're in a city.