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Avis des membres sur JW MARRIOT GUANACASTE RESORT & SPA

4.6/5
87 avis
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Arturo González
Arturo González
Visité en août 2023
Buen hotel. Habitaciones amplias. Piscina agradable. Algo lejos del centro de tamarindo pero sigue siendo una zona muy turística. ( excesivamente para mí gusto)
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cedelo VA
cedelo VA
Visité en août 2023
Très bon accueil, le personnel est très agréable et disponible. L'hôtel est calme le jardin et ses piscines magnifiques!!
Les chambres sont confortables, la douche un peu petite à notre gout mais n'est qu'un petit détail.
Le petit déjeuner est très complet et délicieux (salé, sucré, plats typiques...)
Le restaurant est également très bien
Je recommande pour un séjour en couple mais aussi en famille si les enfants sont grands car cet hôtel privilégie le calme pour ses clients
Je le recommande !!!
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JW MARRIOT GUANACASTE RESORT & SPA
JW MARRIOT GUANACASTE RESORT & SPA Responsable
02/09/2023 à 20:15
Cher Cedelo: Nous sommes ravis d'apprendre que votre expérience dans notre hôtel a été mémorable. Nous apprécions vos aimables commentaires sur notre accueil chaleureux, notre personnel sympathique et nos magnifiques piscines et jardins ; nous sommes ravis que vous ayez apprécié notre petit-déjeuner complet et délicieux, ainsi que la qualité de notre restaurant.
Nous nous réjouissons de vous revoir, que ce soit pour une escapade romantique ou pour une visite en famille lorsque les enfants seront un peu plus grands - merci de votre recommandation!
james stanley
james stanley
Visité en août 2023
Arrived to Jardin Del Eden Boutique Hotel for 5 nights. Upon walking to the front desk, we were greeted by Leonardo, Who was extremely warm, helpful and knowledgeable! We Did quite a bit of research before picking hotels, due to alot of the other competitors having fake reviews; but not this place. Breakfast and dinner is included, and menu changes by day. If you stay more than 4 nights they give you a voucher to eat at another restaurant on the strip. we LOVED the flying bull! Jardin Del Eden Is the real deal and the beach area with cabanas and oceanfront pool was quite the slice of heaven we were looking for. They did everything possible to make our stay most enjoyable.
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Kelly Grb.
Kelly Grb.
Visité en août 2023
The rooms were very clean (we could look at the ocean from our balcony) and the staff was extremely friendly and housekeeping was very quick! Breakfast was good, the drinks tasted amazing and the beach was like a 3 minute walk from the hotel, same for restaurants!
The only bad thing is that the we could always hear our next door neighbors talking, TV music, etcetc.
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L V
L V
Visité en août 2023
We had an excellent stay! The hotel staff is the most helpful and hospitable. They make you feel very special. We received the best massages from Cynthia and Angie. We also enjoyed the best service from Kevin at the beach bar. His professionalism and his friendliness made our day!
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JW MARRIOT GUANACASTE RESORT & SPA
JW MARRIOT GUANACASTE RESORT & SPA Responsable
26/08/2023 à 22:23
Thank you a million times for your fantastic review! Our amazing staff, like Cynthia, Angie, and Kevin, are our true gems, dedicated to making your stay extraordinary - and we deeply appreciate this acknowledgment. We're thrilled you had excellent massages and enjoyed top-notch service at the beach bar.

Your happiness is our fuel – can't wait to welcome you back for another unforgettable stay!
Margarita Kilpatrick
Margarita Kilpatrick
Visité en août 2023
I spent 4 nights at the Jardin Del Eden. I want to get the negative out of the way (since there was a lot more positives.)

The reason I docked one star is because of the pool. The pool itself was beautiful, but it was very dirty every day. It probably would have taken 10 minutes a day for a ground keeping person to clean it. Although it was refreshing to jump in after a day in the sun, it was unfortunate that it was never clean.

Now to the positives! The grounds, the ambiance, the food, and most importantly the staff!!!! All excellent!! You can tell there was detail put into the design of the grounds. It was so beautiful. The food was absolutely delicious every day/night! The location was perfect (right next to the town and beach), and the best part of the trip was the staff The servers at breakfast and dinner were always so happy and attentive. It was very welcoming seeing the same friendly faces. They definitely made the overall experience lovely. I think I would definitely come back.

Thank you Jardin Del Eden!!!
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JW MARRIOT GUANACASTE RESORT & SPA
JW MARRIOT GUANACASTE RESORT & SPA Responsable
18/08/2023 à 21:09
Dear Mrs. Kilpatrick: We appreciate your feedback regarding your recent stay at our boutique hotel; we are delighted that you enjoyed the grounds, ambiance, food, and our attentive staff. Your positive remarks are truly valued and serve as a testament to our commitment to providing an exceptional guest experience.

We must also respectfully address some inaccuracies in your comments: our records show that our pool is regularly and diligently maintained by our dedicated ground-keeping team. We take great pride in ensuring the cleanliness and hygiene of all our amenities, including the pool. Any perception of uncleanliness may have been a temporary situation caused by the intermittent rains that this region experiences during this current weather season.

Thank you for considering a return visit to Jardin Del Eden. We look forward to welcoming you back and providing you with another delightful stay Margarita!
Graciela Sanchez
Graciela Sanchez
Visité en août 2023
Buen punto para estar cerca de la playa, si desea reservar con desayuno incluido no lo recomiendo, por lo general la comida fue muy mala todos los días que nos atendieron
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Jenny Broomhall
Jenny Broomhall
Visité en août 2023
Andres is not only a bartender but gave amazing insights into Costa Rican culture and the fun places to visit.
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t branch
t branch
Visité en août 2023
Secluded and private! Pure Luxury! Staff friendly LGBTQ friendly!
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JW MARRIOT GUANACASTE RESORT & SPA
JW MARRIOT GUANACASTE RESORT & SPA Responsable
12/08/2023 à 01:35
Thank you for your wonderful review! We're thrilled that you found our property secluded, luxurious, and enjoyed the friendly staff.
We take pride in being LGBTQ-friendly and providing a welcoming atmosphere for all. We look forward to your next visit; Pura Vida!
William
William
Visité en août 2023
Positive: It¿s in Tamarindo lol Negative: Bed looks like you sleep in the streets, mattress is discussing and metal springs hanging out, sheets were obviously not clean with long black hair in them. Just gross I slept on the couch. Ugh
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Michael Keen
Michael Keen
Visité en août 2023
Great service. Location was perfect. The restaurant food was hit or miss but not a huge issue. The room needed modernising and was a little basic but nevertheless a good experience. Great service and helpful staff made it better.
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JW MARRIOT GUANACASTE RESORT & SPA
JW MARRIOT GUANACASTE RESORT & SPA Responsable
12/08/2023 à 01:11
Dear Michael: Thank you for sharing your feedback with us. We're delighted that you enjoyed our great service, ideal location, and helpful staff. We appreciate your understanding regarding the restaurant and room, and we'll certainly take your comments into consideration. It's wonderful to hear that despite these minor concerns, you had a good experience overall.
We hope to welcome you back soon for an even better stay.
Stephen Cardinal
Stephen Cardinal
Visité en août 2023
Nice hotel, very friendly staff, food was good quality too. The only issue is the bed. It was the hardest bed I've ever slept on. They were able to get us a mattress pad which made it better, but it either needs to be standard or they need to upgrade the mattresses. Overall though, definitely a good hotel to stay at in Tamarindo.
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JW MARRIOT GUANACASTE RESORT & SPA
JW MARRIOT GUANACASTE RESORT & SPA Responsable
12/08/2023 à 01:30
Dear Stephen: Thank you for your kind review!
We're thrilled you enjoyed our friendly staff, delectable food, and pleasant atmosphere. We appreciate your feedback on the bed comfort, and we're glad we could enhance your sleep experience. Your insights are invaluable, and we'll certainly take them into consideration for future improvements.
We look forward to welcoming you back on your next visit to Tamarindo! Pura Vida!
Tom Pritchard
Tom Pritchard
Visité en août 2023
We stayed for five nights and everything was lovely. Rooms are comfortable, service is excellent and the accommodations are beautiful. Highly recommend for a resort type stay in a lively surf town.
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JW MARRIOT GUANACASTE RESORT & SPA
JW MARRIOT GUANACASTE RESORT & SPA Responsable
12/08/2023 à 01:33
Dear Tom: Thank you for choosing to stay with us and for your wonderful 5-star review!
We're thrilled to hear that you enjoyed your five-night stay, found the rooms comfortable, experienced excellent service, and appreciated our beautiful accommodations.
Your recommendation means the world to us. We look forward to welcoming you back for another memorable visit in the future. See you then!
Lavinia Tomescu
Lavinia Tomescu
Visité en août 2023
It was my third vacation at Jardin Del Eden and already thinking of my next one there!
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JW MARRIOT GUANACASTE RESORT & SPA
JW MARRIOT GUANACASTE RESORT & SPA Responsable
12/08/2023 à 01:40
Thank you for your loyalty and kind words Lavinia! We're delighted you've enjoyed three vacations with us at Jardin Del Eden. Can't wait to welcome you back for your next getaway!
Donnie B
Donnie B
Visité en août 2023
Everything about this place is impeccable. The staff is beyond friendly and accommodating. The place is gorgeous. The art, the plants, the views, the rooms...all A+. The food they serve is insanely tasty and of high quality. The drinks are not over priced for the area at all...and they're GOOD.

The beach access plot is great too and it was a 10 or less minute walk to everything I wanted to visit outside of hotel grounds. My only criticism would be the pool needing skimmed a lot more often than it was. That's the only thing I would not rate as perfect and that's an incredibly tiny gripe. This was one of the best places I have ever stayed at, in any country.
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JW MARRIOT GUANACASTE RESORT & SPA
JW MARRIOT GUANACASTE RESORT & SPA Responsable
12/08/2023 à 01:41
Dear Donnie: We are truly grateful for your glowing review! It warms our hearts to know you found everything impeccable, from our friendly staff to the stunning surroundings. We appreciate your feedback and will certainly address the pool maintenance.
Thank you for considering us among the best places you've stayed. We eagerly await your return!
Teresa Cappella
Teresa Cappella
Visité en août 2023
We just returned from an amazing trip to Costa Rica and stay at Jardin del Eden! The hotel, staff and food far exceeded our expectations.

The grounds are beautiful with a lush garden atmosphere, so it is aptly named as the Garden of Eden. The location was great - while the hotel and rooms are not oceanfront, it is a short walk through a private walkway to the private oceanfront garden with cabanas, bar and dipping pool. It is also centrally located to the Main Street with shopping and dining.

From our arrival to departure every single staff member was friendly and service oriented. I cannot say enough good things about them. They truly embrace Pura Vida! With breakfast and dinner included it is definitely a good value for the money. We also got to see the monkeys - what a treat that was!

The food, especially the organic fruit, was amazing too! There were so many choices available for breakfast- with lots of daily variations. The dinner menu was somewhat limited, with only two entree choices each night. That said, we were able to modify the choices to our liking (e.g. I had the pasta without the seafood in it since I don’t eat seafood). The quality of the food served was incredible and it’s presentation rivals 5-star restaurants in NYC. Kudos to the chef!

My only suggestion would be to have water more accessible throughout the grounds. Many people now travel with their own water bottles and it would have been nice to have cold water filling stations located at reception, the pool and the oceanfront garden.

Other reviews noted the smell of sewage on the premises. We noticed it slightly at times but it did not permeate the grounds and it was not constant. I don’t think it is a hotel issue I think it is just the nature of the plumbing system in Costa Rica.

Overall, Jardin del Eden is a beautiful property with an amazing staff and great food! #PuraVida
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JW MARRIOT GUANACASTE RESORT & SPA
JW MARRIOT GUANACASTE RESORT & SPA Responsable
03/08/2023 à 00:09
Dear Teresa: Thank you for the amazing review! We're thrilled to know that you had an exceptional trip to Costa Rica and a wonderful stay at Jardin del Eden.
We appreciate your kind words about our lush garden atmosphere and friendly, service-oriented staff. It's heartening to hear that you enjoyed the private oceanfront garden, the monkeys, and the delicious food, especially the organic fruit. Your feedback about water accessibility is valuable, and we will certainly consider it for improvements. We're glad you had a great overall experience and embraced the Pura Vida spirit.
Thank you for choosing our hotel, and we hope to welcome you back for another fantastic stay!
Alex Hnn
Alex Hnn
Visité en juillet 2023
Bonne option pour camping Van sur Tamarindo , avec accés direct à la plage.
Possibilité de faire la cuisine..
La propreté laisse quelque peu à désirer mais pour une nuit cela reste OK.
7000 colones/pers.
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Amber Clark
Amber Clark
Visité en juillet 2023
This hotel is in the HEART of Tamarindo and also secluded and quiet. You can walk just about anywhere, but it's also simple to book transportation to other places in CR as well. The staff is incredibly kind, thoughtful, and helpful. The food was also pretty good and the nearby restaurants didn't disappoint either.

My friends and I had a lovely time would recommend this place to anyone.
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JW MARRIOT GUANACASTE RESORT & SPA
JW MARRIOT GUANACASTE RESORT & SPA Responsable
28/07/2023 à 20:45
Dear Amber: Thank you for your lovely review! We are thrilled to hear that you and your friends had a fantastic time at our hotel. Our team is dedicated to providing a perfect balance of convenience and tranquility for our guests. We're delighted that you enjoyed the location, the helpful staff, and the delicious food.
Your recommendation means a lot to us. We look forward to welcoming you back to Tamarindo soon!
jose ramirez
jose ramirez
Visité en juillet 2023
Es un excelente lugar para descansar, el servicio es excelente el personal atento. Leí sobre una persona que se quejó del ruido, debe ser que se hospedó un viernes que ese día se convierte el área de la piscina en una de las discos más importante de Tamarindo. Yo recomiendo el hotel 100% aunque mis visitas son por trabajo siempre logro descansar bien
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Vivienne
Vivienne
Visité en juillet 2023
There is no restaurant, the breakfast is mediocre at best. This hotel seems to be for people that come from across the country with their families. I mean that's fine but screaming kids can be a real problem. There's no soap in the room, it's just basic as it can be. The housekeeper was fantastic. I think her name was Mariluz and she did a fantastic job. I had no problem tipping her.
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Boston Biggs
Boston Biggs
Visité en juillet 2023
I had a wonderful experience at the Best Western in Tamarindo. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Melissa worked in the bar every morning for breakfast and was very kind to my friends and I.
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kevin lezcano
kevin lezcano
Visité en juillet 2023
Un lugar hermoso, con una gran familia. Una experiencia hermosa. Te despiertan los monos en las palmeras y el camping esta lleno de cangrejos. Un ambiente muy natural. Pegado a la playa. Tienen alquiler de kayaks, tablas de surf y tours de pesca y snorkel.
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Ada Knauf
Ada Knauf
Visité en juillet 2023
I absolutely loved this hotel. Everything about it was amazing, the rooms, the service and even the Monkey Parties. Our room was absolutely amazing and they were always very patient. My room lost our keys many times and Adolfo was always very kind and quick to get us a new one. I will be coming back. Thank you for an amazing time!
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Brady Russell
Brady Russell
Visité en juillet 2023
I just had my first vacation to Tamarindo and I was very pleased, the cleanliness of the hotel and welcoming staff made me feel very at home. On top of that the staff was very friendly and open, I had befriended one of the bartenders, Andres, and he was very happy to pour me new drinks I hadn't tried before, he created overall great experience.
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Katie Van Treeck
Katie Van Treeck
Visité en juillet 2023
What a beautiful piece of paradise. From the rooms to the swim up bar and proximity to the beach and restaurants this place is perfection. Even better than all that was the staff. The staff was absolutely amazing. Josue from the kitchen was so friendly, always smiling and working so hard whenever I saw him. I really appreciated everyone who worked here making our stay so seamless. Our group always stays here and we will continue to stay here whenever we visit. Thank you for all your help! Pura Vida!
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Tobey
Tobey
Visité en juillet 2023
I just returned from an AWESOME pura vida experience in Costa Rica! I stayed at this Best Western for my entire 10 day trip. The staff at this hotel were AMAZING and super accommodating. I wanted to give a special shout out to Keyling. Keyling works reception and when we needed special attention in our room, she jumped and met/exceeded our expectations. Thank you Keyling and thanks to all for making our trip so enjoyable---you all made us feel like we were family. PURA VIDA❤️❤️❤️

PS: I wanted to also give praise to Marvin! Marvin works property maintenance. He is such a enjoyable and kind soul. We will miss him and wish we could have taken him home with us! ????. Marvin - we pray that God will bless you and your family.
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Burke Gilbertson
Burke Gilbertson
Visité en juillet 2023
I just returned from an AWESOME pura vida experience in Costa Rica! I stayed at this Best Western for my entire 10 day trip. The staff at this hotel were AMAZING and super accommodating. I wanted to give a special shout out to Adolfo. Adolfo works reception and when we needed special attention in our room, he jumped and met/exceeded our expectations. Thank you Adolfo and thanks to all for making our trip so enjoyable---you all made us feel like we were family. PURA VIDA❤️❤️❤️
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Junior Ahst
Junior Ahst
Visité en juillet 2023
Es un buen lugar limpio y seguro
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Ian Harlan
Ian Harlan
Visité en juillet 2023
We had a once in a lifetime experience staying at this hotel and in the town. The night life was excellent, people were extremely friendly and open to all walks of life. Maricruz really pulled our whole experience together, every time we had a problem that required talking to reception she was always nice and handled everything with extreme grace. All in all, a great destination for your next vacation, and a great stay anytime. Loved it!
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paola campos
paola campos
Visité en juillet 2023
Bello lugar
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JW MARRIOT GUANACASTE RESORT & SPA

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Santa Cruz, Tamarindo, Costa Rica
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+5062201 5318
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