Avis DOMUS RENIER Chania - La Canée

Très bel hôtel très bien situé sur le vieux port vénitien. Nous avions une chambre double avec vue sur le port, superbe. Le petit dejeuner est a la carte et copieux.
La taille de la chambre est satisfaisante, et plus grande que les autres établissements sur le port

L' hotel tè una ubicació excel.lent als casc antic de Chaina i a tocar el mar.A nosaltres ens van agradar les habitacions netes, modernes i confortables. El personal es molt amable i diligent, el esmorzar espectacular.Té molt a prop restaurants i botigues.
Hotel with an excellent location in the old town of Chaina. We liked the clean, modern and comfortable rooms. The staff is particularly friendly and diligent, the breakfast spectacular. Restaurants and boutiques are nearby.

Everything about this hotel was perfect - its history, its modern design, the rooms, the staff, its central location - it was an incredible stay, a cultural experience, and a true 5 stars! We stayed in the Master Suite and highly recommend it. The room was huge and having that balcony overlooking the Lighthouse and Old Port of Chania might have been the highlight of our trip. It was stunning. The staff was also extremely courteous and welcoming and they really helped make our stay extra special. If I could give this hotel more than 5 stars I absolutely would.

I stayed at a few hotels during my visit in Chania. This hotel was the only unsatisfied one among all. Weird no one ever mentioned things below.

1. There were flies/bug in our room and even flied to our bed. We informed the front desk and she advised to use insecticide to spay our room but we declined it.

2. We had the suite on the first floor which located right above the restaurant/bar. The description of this room on the hotel website was suite with loft and sea view. We didn't expect that the room actually is first facing a restaurant and the water behind. We could still heard their musics and bass sounds till late night. There was a sofa and reading desk upstairs in the loft. But it was too dark to read even in the daytime with the light switched on. So literally we didn't go upstairs as nothing we could do upstairs. This suite was also on the same floor of front desk and breakfast room.

3. Have traveled a lot and been stayed many hotels of 3-5 stars under hot/cold weather. Not a single hotel that the bed didn't come with duvets. When we were about to sleep we found that there was no duvet under the bed runner. Then we gave feedback, the receptionist said "the housekeeping forgot to put the duvet in you room" another staff said "we don't provide duvets. if you don't switch on the air-con. You are good. You don't need it. Just use the bed runner" I was speechless. I thought I stayed at a 4-5 star hotel.

4. The most ungenerous breakfast we ever had in a hotel. You had to pay if you wanna refill anything. Only one coffee and a half glass of orange juice and you get some bread. Then only one main was included and the portion was small (definitely not Greek size).

I don't recommend this hotel as there are plenty of good options nearby.

This hotel is absolutely amazing! The staff are excellent, the location is on the water and among all of the shops and restaurants. The building is part of a historic palace and has been remodeled. The breakfast that is included with the room is also top notch. This hotel has five stars because six is not an option. I do plan to stay here again.

We were so excited to stay in this hotel as it scored highly in reviews. However, although it is nice it is not a 5 star in my opinion. Being in the old town there's no parking available which it does state on it's website but I only learned this by reading a guest review. It's really hard to find parking and then you must wheel your luggage through the streets to the hotel. En route we saw a golf cart from another hotel going to help guests. This would've been a nice touch.
The lobby is small and there's no tour of the hotel as all there really is is your room. No areas to hang out in. Not even a roof top deck. The staff was polite but not overly welcoming.
The rooms were nicely renovated but this is a historic building and as such "it is what it is". Our room looked out over the restaurant below and at times it was a bit noisy.
Breakfast is a la carte and was nice but in comparison to some of the other 5 star Greek hotels we'd stayed in it was a far cry from 5 star.
It was also pricey in my opinion compared to other accommodation we'd stayed in.

We stayed at Domus Renier for 2 nights and had a great time. DR is in a historic building right on the old harbor in Chania so the location can’t be beat.

The room we stayed in, the Clemente Suite, has a view of the harbor and is just 10 ft from the registration desk. There is a glass door to a short passageway so the room was quiet and still felt private.

One downside is that since the hotel is in Chania Old Town, it is pedestrian only. Car parking nearby are in free public lots about 5 minutes walk to the hotel. We were never able to get parking in those lots during our stay as they were always full with more cars waiting for a space to open up. We had to park another 3-4 blocks further on the street so getting our luggage to the hotel was a bit of a hassle.

Tolles Hotel direkt am Hafen, direkt im Herzen des Stadtlebens.
Hervorragendes Frühstück für uns.
Tolles Team mit hervorragenden Restaurant mit Blick auf den Hafen.
Danke für Alles....

Our vacation was exceptional in part thanks to staying in this hotel for 4 nights. The facilities, the staff, the amazing breakfast and of course the service. The terrace of the Master Bedroom is simply amazing.

We simply cannot give enough stars - 5 is not enough. The hotel is exceptional in every way - the detail to asthetics was incredible. The rooms are gorgeous - we stayed in the master suite and had an incredible balcony with 6 chairs overlooking the port. The rooms are immaculately clean, the bathroom and showers are modern with the best finishes, and the beds are extremely comfortable. And the breakfast -WOW! The menu was a la Carte and the items were scrumptious! But now, the best part is the staff and the owner herself, Ms. Litsa. She greeted us outside before we ever walked in, and every day personally checked in on us to ask how everything was going. After our 6 day stay, we felt like a member of her family! We will be back - thank you Ms. Litsa for an amazing stay in your gorgeous hotel with your impeccable staff!

ハニアの港の景色が見えるホテルを探していて、こちらに2泊しました。
写真の通り、バルコニーからは港が一望できて最高のロケーションでした。港の歴史ある建物を改築したホテルですが、中はとても清潔で、クーラーも効いており、綺麗です。
また、フロントのスタッフがとても優しく、ハニアの近くのビーチを一つ一つ紹介しながらおすすめを教えてくれました。
ギリシャの旅でハニアが特に思い出に残っていますが、それは、美味しい食べ物に加え、この素敵なホテルによるものも大きいです！

Fabulous hotel, great service!

For us, there are four things that really matter with a hotel. Great location. Comfy bed and pillows. Clean. And helpful local knowledge and recommendations from the hotel staff. This place gets a resounding five stars for all, most especially the last point. Domus renier staff enabled us to experience Crete through the eyes of a local.