CORINTHIA HOTEL BUDAPEST * * * * *
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Chambres confortables dans l'hôtel de luxe le plus abordable à Budapest.
C'est le Grand Hôtel Royal, le plus grand de l’Empire austro-hongrois (qui a inspiré le film The Grand Budapest hotel), fort d’une magnifique restauration, couronnée en 2004 par le prix du « Best Hotel Architecture » en Europe. De l’établissement original (1896), on a conservé la façade, éclairée la nuit, ainsi que la salle de bal, qui sert désormais aux conférences. Les chambres sont remarquablement confortables – moquette épaisse, salle de bains dallée de marbre, literie de qualité... Sans doute l’hôtel de luxe le plus abordable de Budapest.
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I would like to leave a feedback to our last stay in Budapest.
Getting there and at the check in everything went smoothly, got our upgrade because of the highest GHA status TITANIUM but unfortunately we got a room facing the street side that we needed to change because of the noise. Before changing the room we got our TITANIUM amenities and told the service staff that we were getting another room, he told us that this was a good idea because the bars opposite are very loud. So we changed and had to wait like 45 minutes for the amenities to arrive. I also got the unforgettable weekend package where some sweets and a bottle of wine were included, nothing arrived. I also could remember that in room breakfast was included, so I called the reception to know how it worked, nobody informed us about anything on arrival. Next morning we got the breakfast in the room with a service charge bill, so I wrote a mail to the reception and they told me it is not included to have it in the room, I sent them a screenshot of the included service, they did not reply. Next day we went to the restaurant to have breakfast to avoid problems. Afterwards I went to the reception to ask if our late check out was arranged (included in package, not TITANIUM) and they told me that it was up to availability. I mentioned the package we booked, they didn’t know anything about it. The best came while checking out, they gave us the wine that should have been prepared in our room on arrival to take away and wanted to charge us the upgrades they gave us because of TITANIUM status. If I wasn’t checking everything due to incompetence of the reception our whole stay we would have paid for it! Beautiful hotel, nice spa, rooms with particularly old furniture , really nice service staff at the breakfast and cleaning but the worst reception and front office management I’ve ever experienced in my whole life. Despite the staff told us the manager will apologize, we never saw her in person. Poor service! Not coming back again!
Este Hotel tiene unas magníficas instalaciones. Ideal para congresos como para una estancia romántica en pareja.
Aunque la ciudad tiene mucho que ofrecer, hay que dejar un hueco para disfrutar del SPA.
La cocina del hotel es bastante buena y el desayuno bufet muy variado.
La calidad del sueño está al mismo nivel que el resto del hotel, la cama y la almohada fueron cómodas y por supuesto sin ruidos con paredes bien insonorizadas.
Está bien comunicado por tranvías, autobuses y taxis.
El ambiente es muy agradable y se agradece la música en directo por las tardes.
Pero lo realmente importante del hotel es el personal, ya que nos ofrecieron un servicio en niveles de excelencia.De nada servirían unas magníficas instalaciones si hubiera fallado el personal.
En revanche :
- Les chambres (decoration) et la literie (matelas) commencent à dater.
- Le débit d’eau chaude dans la salle de bain est très bas ce qui est désagréable quand on veut prendre une bonne douche chaude (obligé de se coller au mur).