Avis HOTEL REGNUM RESIDENCE Budapest

Colazione pessima!

Fint hotell med kort vei til det meste. Dårlig frokost men får seg en kaffe og noe egg med rundstykker. Baren er stengt og dårlig med barer i nærheten.

Ne oder ????‍♂️

Hizmet mükemmel,wi-fi sürekli, bazen müşteri kalitesi düşük olsa da, Güleryüz ve alaka zirvede, tekrar gelirim tavsiye de ederim...

A szálloda és a szoba is tiszta, abszolút rendben van. A reggelivel viszont sürgősen kezdeni kéne valamit, ugyanis sokat elvesz az élményből, amit a hely nyújtani tud. Ez az alap reggeli (választékban, minőségben) inkább illik egy 2-3 csillagos hotelhez.
A személyzet kedves, segítőkész.

이곳을 예약할때 모두 조식 포함가격이였습니다. 아침식사는 기대했던것과 조금 달랐지만 훌륭합니다. 뷔폐방식이 아니라 메뉴를 주고 8가지 메뉴 중 하나를 선택하면 가져다 주는 방식이였습니다. 처음에 메뉴 가격도 있고 해서 돈을 내야하는 줄 알고 조금 당황했지만 친절한 직원이 룸가격에 포함이라며 주문을 받았고, 커피, 식빵, 요거트, 씨리얼, 각종 tea는 자유롭게 먹을 수 있습니다. 메뉴는 사진으로 올립니다. 우리 아이들은 2, 3번 메뉴를 좋아했어요.
처음 호텔에 왔을때부터 마지막으로 떠날때까지 만났던 모든 직원들은 미소를 지어주며 친절히 대해줘서 부다페스트 사람들에 대한 좋은 인상을 가지고 갈수 있게 해줍니다.
방은 넓은 침대방과 거실공간의 쇼파베드로 우리가족 4명이 지내기에 충분했구요. 2월의 늦은 겨울이였지만 히터가 너무 덥고 건조해서 끄고 자도 전혀 문제가 없었습니다. 위치는 부다지역에 있어서 호텔에서 바로 국회의사당이 보이지 않지만 잠깐만걸어 나와도 멋진 야경을 볼수 있습니다

호텔 직원분들께 마지맛으로 다시한번 고맙다는 말을 하고 싶네요. 덕준에 기분 좋은 부다페스트 일정을 보내고 갑니다.

Comfortable rooms, parking in underground garage at reasonable price. WiFi connection speed is terrible. TV has only few local broadcast channels.

Room was big and comfortable. The location was great and reception staff very helpful. Breakfast food and service was disappointing.

Φοβερά μεγάλα και καθαρά δωμάτια.
Πρωινό δυστυχώς και τις 3 φορές ήταν άδειος ο μπουφές και περιμέναμε να γεμίσουν πηγαίναμε μισή ώρα πριν τελειώσει.
Τίποτα το ιδιαίτερο από φαγητό συμπαθητικό αλλά να μην έχει φακελάκια για ζάχαρη αλλά απλά έπρεπε να βάλεις από ένα βαζάκι μόνο λευκή πρώτη φορά το είδα σε ξενοδοχείο.
Η θέση του πολύ καλή όλες οι συγκοινωνίες σχετικά κοντά.

4* és nincs a 'la Carte.. se vacsora büfé.. Kicsit át kéne gondolni a jövőképet..
De a lényeg a házi joghurt.

Nos trataron de maravilla, tuvimos un problema con una ventana y nos ofrecieron otra habitación de más nivel. El desayuno incluido es un poco limitado pero todo lo que probé estaba muy rico

During my stay at Hotel Regnum Residence, I encountered a series of disappointing issues that significantly impacted the overall experience. The state of our room was far from acceptable, with a bathtub covered in grime, hair, and stains. The cushions and bedsheets added to the discomfort with noticeable stains and an unpleasant odor.

Upon reporting these concerns to the receptionist, we were informed that all rooms were fully booked, leaving us with no option to transfer. Despite taking pictures of the dirt, the only response we received was an apology and a promise of compensation after a discussion with the manager.

Housekeeping was conveniently unavailable, and we were advised to wake up early the next day for room cleaning. This was particularly inconvenient after a long flight and travel, as we were left without the opportunity to shower.

While clean bedsheets were eventually provided, we were left to change them ourselves. The following day, despite the promised cleaning, the bathtub remained in an unsatisfactory state. Dried-up hairs and stains persisted, leading me to clean it personally.

During the checkout process, I reminded the receptionist about the promised compensation. However, I was dishearteningly informed that the manager claimed there was nothing they could do, leaving us without any resolution.

The cumulative effect of these issues made the three-night stay at Hotel Regum Residence not only uncomfortable but also remarkably stressful. The unfulfilled promises and lack of resolution added an unwelcome layer of disappointment to what should have been a relaxing stay.

Breakfest with low options, 2 ladies are chatting behind the counter and dont refill the buffet. The hot chocolate that i ordered arrived after 10 minutes because the service was chatting. 20 euros per day to park and the driveway is so tight that only walter röhrl could drive down

My husband and I stayed in the Regnum Residence in 2019 and that year I wrote a five star review for the hotel. Sadly, after our recent stay in December of 2023 I cannot repeat my complimentary comments.

Our stay began well enough. We were checked in by Gábor, a very friendly, smiling receptionist. He was professional, five stars to him. Unfortunately we didn’t see him again. He explained the new procedures for breakfasts over the Christmas break, the implications of which we couldn’t yet imagine.

The area that the hotel is situated in is very quiet and we enjoyed a spacious, clean room with a balcony and partial views of historical buildings. There were no disturbances at night and we both slept well.

My positive feedback however ends here.

Firstly, although there was a rather muted attempt at a Christmas feel in the foyer with a tree and some lights, the complete lack of Christmas decorations in the restaurant was shameful. On several mornings of our stay there were children present and the atmosphere was positively grim.

On the first morning at breakfast when we entered the restaurant, we naturally said good morning to the staff, (a young man and a young woman) but received no reply from either of them! This lack of greeting became their habit for the length of our stay. Eventually we gave up saying anything to them. Their demeanor was unfriendly and it was obvious that they didn’t want to be there and had no inkling to how rude their behavior was. Neither did they care. Even on Christmas morning, they weren't bothered to hide how unhappy they were. This is what you get if you hire students with no interest in hotel management.

Then came the options for breakfast. Utterly miserly. One fruit juice, apple only. Orange is the bare minimum surely!! One choice of bread, a small loaf of white, poor quality, sliced bread. I asked if the toaster could be turned on and was advised that it was broken. The fact that it wasnt plugged in was not relevant until the following morning when miraculously it worked, but it was plugged in though.

One morning when the hotel was busier, we had to search around in the restaurant to find a clean table, even though the crockery had been removed from tables, they hadn’t been cleaned. The staff didnt understand the need to clear and clean tables for the next arrivals. They were content to stand, uninterested behind the bar. A bar that didnt open over Christmas at all for that matter.

There was no consistency either. Some days there was horseradish, other days not and was substituted with mayonnaise. One morning I ordered a poached egg instead of scrambled egg and was advised it wasnt available,even though it was a chargeable item on the menu.

Our final two days there were more guests in the hotel. Suddenly there was a ‘help yourself’ hot food offer and much more food selection.However when anything ran out or low, be it milk, cups, plates, butter, rolls, tea bags, spoons, knives etc did the restaurant staff react, were they prepared for this inevitability? No. They had to be cajouled to leave the safety of their place behind the bar and their pointless headsets!!

Regarding safety, some days there was no receiptionitst at the desk at all, anyone could’ve walked in up to the rooms etc. When there was a receptionist present there was no greeting. Not even on Christmas morning. It could be understandable in a big, busy hotel, but this is a small hotel with a small lobby, guest arriving or departing would be impossible to ignore.

There are outside lights above the hotel entrance, but they weren’t working.

It’s an adequate hotel to stay at if you don’t expect any friendliness or attention and just want a quiet night.
We’re definitely not going to stay here again. Such a shame that it's become such a poor hotel.

L'aire acondicionat fa molt de soroll, l'esmorzar molt poc variat

A szoba tiszta, kényelmes a tv igaz nem működött, hiába szóltunk. A fűtés hangos volt. A reggeli minősíthetetlen. Fél 9-kor már nem volt szinte semmi. Hiába szóltunk a két bakancsos unott arcú hölgy annyit mondott "majd lesz". Se tányér, se cukor, se csésze, kenyér csak 1 fajta, zsemle csak 7-kor. Üres lekváros üvegek, péksütemény nincs. Rántotta, ha van, akkor tojashéjjal tálalják. Mindenki fél volt háborodva.

Very good place for a short stay. Staff are very friendly. Breakfast is buffet when it's crowded.

Αν ερχόταν ο Έκτορας Μποντρινι θα έβαζε φωτιά την κουζίνα

Alapvetően pozitív véleményem van erről a helyről de mindig van valami apróság ami elrontja.
A szobák rendben vannak, kényelmes és tágas. Még arra is alkalmas hogy dolgozzon kicsit az ember.
A recepción is kedvesek és segítőkészek.
A reggelinél múltkor levegőnek néztek és elég sokára jutottam reggelihez.
Magával az étellel nem volt probléma.

The hotel has nice, clean, big rooms and is in a very good location, near the main attractions.
Delicous breakfast :)