WE HATE F. TOURISTS HOSTEL

As a frequent traveller, I admit I may sometimes have high standards and I was toying between giving this place a 4 or 5 star rating so I would say it’s 4.5.

Plus Points
+ Easily accessible by Metro or walking
+ Very secure neighbourhood or the building / compound as well
+ A star customer service and personalised attention given by all the staff
+ Very tastefully decorated interior particularly the lobby and the rooftop bar which I hope I had spent more time in
+ Daily activities for guest to mingle , make friends and bond is also something that takes the hostel experience one level above

The only area of feedback I have is that there could perhaps be more hanging racks in the room and the toilet is a bit cramped though clean.

Shoutout to the lovely staff : Sasha Julie & Alba were amazing ♥️????

Very nice hostel. Very welcoming staff. The way they take time to check you in. It feels really personal. Rooms are nice. I had one with street view. The sitting area downstairs is nice. You can eat there. And have breakfast in the morning. The roof terrace is nice as well and the have different activities at night. You got to meet more people. The tour they offer to Sindra is good. Small group very personal attention. And a good price. I highly recommend this place.

The staff really do Hate f- tourists, especially their paying guests. Lol.

Firstly, agree with everyone else's review about the fake friendliness. I get it hostels are repetitive work, but no need to be condescendingly helpful. Rather they just smile and nod instead of making snug remarks when you tell them your plans to tour the city. Annoying.

After hours, there is an 11pm quiet hours. Which I totally respect. So as a way to not disturb anyone, I went to the common space in the basement to make a call to my elderly mother. Dude working there is telling me I'm too loud when I'm clearly low voice and so far away from any of the bedrooms. Another flexing your "authority".

Also someone stole my Tupperware when I clearly labeled it. Other people I met there had the same experience of stuff getting stolen, like tooth paste, soap. Not sure if staff are just throwing it out without leaving it at the desk first, prolly, but when you ask the staff, they are totally useless.

The rooms are sufficient, not big at all, but good enough if you get decent roommates which we did. The washrooms are another story. Super small and no place to put clothes when taking a shower. Also they put a shelf in front of the mirror and hit my head while washing my face. If another person comes inside, y'all have to squeeze past each other. Dumb.

The common space is fine. The location is fine. But the service is trash. And the entire space is small, even for a big city tight apartment. If you are visiting Lisbon, find another hostel with the same price and better facilities/staff and have a better vacation. You're welcome in advance.

Great Experience, personal was very helpful in the planning of our short trip in Lisbon suggesting us which places to go visit even with a written review of Lisbon and a personalized one for Nazaré. Rooms were comfortable and clean and met great people from all over the world.

La seule chose positive dans cet auberge, c’est Julie à qui nous faisons toutes un big hug. Julie est géniale et formidable à la fois. Elle aime son métier, prend le temps de faire les choses. Elle est à l’écoute des clients. Je n’ai pas de mots pour la décrire. Très serviable

Nous sommes passées de surprises en surprises. D’abord on prend une chambre pour 4. 3 d’entre nous sont présentes et payent; malgré cela, Virginie nous refuse l’accès à la chambre tant que la 4eme personne n’est pas là sachant qu’elle est arrivée après 20h. Ensuite c’est la surprise des douches et WC. Combinés et en dehors des chambres. Il faut se balader avec ses affaires. Bof. Ensuite la surprise des chambres; aucune précision lors de la réservation du fait que ce serait une chambre mixte.On le découvre au moment de dormir. On descend à la réception en parler avec Virginie qui nous indique qu’à défaut, on pourrait chercher un autre logement. Et les lits on en parle ? On s’est toutes réveillées avec un rhume, je suppose, qui est dû à la poussière. Et l’auberge pourrait préciser qu’il faut garder des cadenas ou en mettre en vente car aucune info à ce sujet lors de la réservation. On s’attendait à des rangements à code.Surprise à l’arrivée.