Avis WINE & BOOKS Lisbonne

Das Hotel hat ein sehr schönes Design, auch Service ist auf top Niveau. Die Zimmer sind schön gestaltet und ausreichend von der Größe. Die Zahnbürsten waren vorhanden, was super war, da wir nur mit Handgepäck unterwegs waren. Das Bad ist ins Zimmer integriert, dass muss man mögen ????

Die Lage des Hotels ist sehr ruhig und nicht weit von mehreren Sehenswürdigen entfernt. In die Stadtmitte kommt man mit dem Bus/Zug innerhalb von 25-30min.

Die Qualität vom Frühstück ist hoch, die Auswahl könnte größer sein, aber für einen kurzen Aufenthalt ok (wir waren 3 Nächte da). Das Abendessen ist eher teuer, aber von der Qualität sehr gut.

Was besser sein könnte:
- Sauna ist sehr klein und nicht warm genug
- Die Zimmer sind sehr hellhörig, das stört besonders Nachts -> wir haben die Nachbarn in der Nacht laut sprechen können.

Excellent boutique hotel! Perfect location with plenty free parking around! Even though we chose a standard room, the bed was extra comfortable, the shower was great, the capsules of coffee inn the room was very well thought. The breakfast was beyond our expectations, exceptional service. The bread was one of the best we ever had in a hotel. Most highly recommended boutique hotel in the area.

Hotel impecável em todos os detalhes. Todos funcionários extremamente solícitos, educados e bem treinados. Decoração de extremo bom gosto. Um dos melhores cafés da manhã que já tomei em hotel. Voltarei com certeza. Parabéns a todos

An Unforgettable Stay Despite Unseasonable Weather.

My partner and I had the opportunity to stay at this hotel in Lisbon from March 23rd to March 27th, 2024, with the hopes of enjoying a warm spring getaway in Portugal. Unfortunately, our plans were dampened by unexpected stormy weather, with temperatures plummeting to as low as 11°C, leading us to cut our stay short.

Despite the less-than-ideal weather, the hotel itself stood out as a haven of comfort and hospitality. The tranquility and luxury of our room allowed us to momentarily forget the dreariness outside. The sauna and gym provided an escape, offering a chance for relaxation and exercise. The room service was efficient, their selection of Portuguese wine exquisite and their breakfast was setting a positive tone for the day.

A unique aspect of this hotel is its size and the intimate atmosphere it fosters. This creates a home-like feeling, enabling guests to detach from the outside world—a sentiment I fully embraced by our second day.

The hotel is located in the peaceful district of Belem, offering a quiet retreat from the bustling city center.

The hotel was exceptionally clean and modern. Every area, including our room, was spotless, emphasizing their strong focus on hygiene and contemporary comfort.

However, the true essence of the hotel's charm lies in its staff. Their proactive approach to service, exemplified by thoughtful gestures such as placing water bottles in our car upon departure without our request, truly set them apart. Their attentiveness, warmth, and genuine kindness transformed our stay into an unforgettable journey. The welcoming and caring nature of the staff underscored our entire visit, making us feel truly valued and appreciated.

In summary, while the weather may have cut our visit to Lisbon short, the hotel itself gave us every reason to stay. Its exceptional service, ambiance, and the sheer quality of every amenity offered make it a jewel. For those in search of a place that not only feels like home but is also enriched with attentive and thoughtful service, this hotel is undoubtedly the right choice.

Hotel très moderne et confortable. En plus un peu à l'écart du centre ville et donc tres calme. Spa ouvert 24/24 H ce qui est vraiment exceptionnel. Dommage que l'on ai pas pensé à mettre une douchette dans le hammam...

After dinner, me and my wife went here for a glass of wine. Seeing the menu, we also wanted a tiny bit of cheese but despite ordering only two glasses of wine and the small cheese plate, they brought us a full bottle and a big cheese plate to share. Maybe we should have been more aggressive and explained that it was not what we ordered but at first we were unsure as they only poured up very little in our glass. The quality of the food and the wine was good but still very dishonest behaviour.

Atendimento não condiz com hotel 5 estrelas pouca intenção em resolver demandas dos hóspedes

We are so thrilled to have stayed here even it’s only for 4 nites. The service is top notch especially João at front desk and Solange and Silvia at the dining restaurant. Joao is very caring and helpful and takes the initiative to check with us if we r enjoying the hotel and he makes things comfortable for us when we have a genuine concern. Solange treats us with care and grace and not just another dining guest who comes her way. Both Solange and Silvia remembers our regular requests and just brightens up our day with their smiles!
The breakfast spread is reasonably sufficient and the breads especially the rye bread is tasty. I especially love to sit at the balcony in the afternoon. The view is lovely.

I HIGHLY recommend staying in this hotel! AMAZING staff that really care about your stay there, very elegant interior design, AMAZING breakfast, EXCELLENT location, and a SPA inside - is a great bonus. If you want to treat yourself - this is a great choice to stay! (P.S. The host Bruno was amazing, so kind and attentive - thank you!)

Hotel novo relativamente perto dos Jerónimos e dos monumentos de Belém, mas está longe de ser um 5 estrelas. Serviço correcto e simpático.

Best hotel I’ve stayed in Lisbon! Amazing buffet breakfast with really good service. Rooms are proper posh! Spa is great would 100% recommend!!!

Incredible service, amenities, and comfortable rooms! We’ll be back!

Nous avons passé un excellent séjour, de l’accueil jusqu’au départ. Les chambres sont belles, propreté ++
La salle de sport est complète et nous avons pu profiter du petit Sauna.

Le petit déjeuner est varié;
(cuisine ouverte) ou les chefs nous concocte de magnifiques omelettes en directe.

Un grand Merci à l’hôtel pour m’avoir fait la surprise d’une bouteille de champagne et d’un gâteau ???? dans notre chambre et 2 jours après pour mon mari car nous sommes né à 2, jours de différence ! Donc chacun a été gâté !

La gentillesse et le service était top.

Very pleasant experience overall! The amenities were new and clean, the staff were extremely friendly and helpful. The bed was comfortable but the bathroom was a bit small. The lack of bathtub was alright for me but the showering experience was really good. One of the best shower pressure of all time. Only wish if I could have a pair of key cards because the lift and gym all require keys and if you’re traveling with someone it would be a bit inconvenient. Also wish the bathroom door was less transparent and more soundproof. The breakfast was splendid, shout out to the staff members