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Avis HÔTEL ST-THOMAS Montréal

Avis des membres sur HÔTEL ST-THOMAS

4.4/5

21 avis

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Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.

Mario B.

Visité en mars 2024

Service IMPECCABLE! Tout près du Métro. Le personnel est serviable, attentionné et dévoué. Les chambres sont très chic et la douche de la salle de bain vaut le déplacement. Service de valet ($) très efficace et rapide. Lorsque nous sommes arrivés, 2 personnes souriantes nous attendaient. Il y avait même un mot personnalisé sur le lit. Je vous le recommande. Un service comme il ne s'en fait plus.

Daphney T.

Visité en mars 2024

Belles chambres, avec de l espace,très propres, belle emplacement,calme. Très bon restaurant, personnel en nombre suffisant et sympathique toujours souriants

Noah R.

Visité en mars 2024

Hotel st Thomas played such an amazing role in my lady and I having the most wonderful time in Montreal. We stayed for 4 nights and felt this was just the perfect location. Extremely walkable to so many areas and a max 15 minute drive to non walkable spots. Room and bathroom were immaculately clean and designed beautifully. The balcony in our room was a great touch too. But the best part of the property is the staff, they completely make this property what it is. Xavier the manager and all the girls that worked the weekend shifts were soooo friendly, helpful with recommendations, and just all around great staff to be around. Thank you hotel st Thomas!

Sofiane B.

Visité en mars 2024

Magnifique y’a rien à dire le personnel super sympa 10/10 je conseille cette établissement

Morning

Visité en février 2024

This hotel is clean and attractive. The building is beautiful and the rooms are well appointed. The tub in our room is positively divine; deep and luxurious with a view. The staff are so friendly and accommodating. The bar is beautiful and the drinks were delicious. The balcony is roomy.
The breakfast was fresh and hot. We were in town to go ice skating and they are well situated. There are lots of restaurants nearby.

Michelle D.

Visité en février 2024

Amazing staff. Very very Pet friendly. Cool vibe. King quadruple room was roomy, nice balcony, fantastic bathroom and strong shower... continental breakfast meh, but it had everything you need for breakfast. Again, FANTASTIC STAFF. very helpful, kind and solution oriented. ????

Humberto S.

Visité en février 2024

Tivemos uma experiência incrível neste hotel aconchegante, totalmente reformado e introspectivo. Merci a toda hospitalidade incrível de Montreal. Esperamos voltar muito em breve!! (Cancelei minha reserva no hotel mais famoso da cidade pra ficar mais uma noite nesta jóia escondida, com quartos incríveis e uma recepção calorosa e muito amigável, agradeço mais uma vez pela atenção com toda minha família). Ano que vem estaremos de volta!!

João P.

Visité en février 2024

Outstanding hotel, with modern and comfortable rooms. The shower is amazing and the staff couldn’t be any friendlier. Definitely will be staying here again next time in Montreal.

jean p.

Visité en février 2024

Très bon hôtel. Un accueil chaleureux et serviable à toutes nos requêtes. Personnel très souriant. Chambre parfaite, décorée avec soin, une très bonne literie… très propre et moderne. Nous y reviendrons. Petit dej garni et agréable…

Oleksandr �.

Visité en janvier 2024

it was a great time. the staff was very friendly. room with lots of amenities. automatic blinds on all windows. thank you hotel staff for a wonderful time.

Jian-Ting L.

Visité en janvier 2024

# Not sure if all the rooms have the same size, but I wouldn't say it's spacious, at least not for two people

# Cleanness wise, the room can def be cleaned better all over. It's dusty here and there, and the bed sheet and blanket are visibly yellowish in color

# Here comes the major reason why I gave only one star. We got charged for "taking" the bath rope.
We used one of the two bath ropes on the 2nd day of our stay, and then put it together with the used towels so that it's easier for the cleaner.
Then we got another clean bath rope after the room clean service on the same date and did not touch those 2 bath ropes ever since then.
So when we left, there were actually "2" clean and dry bath rope just like how we checked in.
Based on this, I'm very confused why I got charged for taking the bath rope. Like do I have to tell the hotel how many towels and bath ropes I use per day, and how many are cleaned and replaced by the cleaner?
I feel sorry for only giving one star, but these three points just covered all its other pros of this hotel.

Oken A.

Visité en janvier 2024

Pros:
- friendly staff
- quite nice inside
- amazing shower

Cons:
- small rooms
- dust in the rooms
- noises from street cars
- AC/heat not controllable (was freezing)

We really wanted to like this place, however, it gets 1 star because we stayed here over the new year, our package included bath ropes, we use only one once during our 3 nights stay on the second night because they didn’t replace our towels. The next day the rope was replaced and the room was cleaned and nothing was mentioned to us, so it was quite surprising to find out after checking out, we got a $172 fee for “stolen” bath rope that was left on the bathroom floor with the rest of the towels. Absolutely disgusting, this should’ve been discussed with us in person especially bc the rope was used in the second night.

These are problems we wouldn't have if you train your employees better or if we have stayed at a chain hotel.

Julie L.

Visité en décembre 2023

Très bel hôtel, service impeccable. Le lit de notre chambre n'était pas confortable, le système de chauffage bruyant et le buffet pour le dejeuner pourrait être mieux mais le café était bon. Outre ça c'était vraiment

Maria A.

Visité en décembre 2023

You could find many other nice hotels in Montreal, but I am not sure about finding friendlier staff. I really enjoyed staying there.

Amy V.

Visité en décembre 2023

Honestly the best hotel experience I’ve had. This review is unprompted, was so impressed I had to write a few things.
Visiting from the US, stayed for 4 nights. Hotel staff went above and beyond: carried our luggage without asking, microwaved and served our leftovers on plates just like we lived there, offered us coffee, etc. Just the most friendly and helpful staff. Rooms and lobby were 5-star, the most beautiful and clean. Super comfortable bed and room. Really enjoyed the variety of treats in the entryway lobby every time we came back.

Kyle d.

Visité en novembre 2023

Super hôtel!
Bien localiser entre le plateau et le centre ville!
L’hôtel contient un bar et un service au chambre ce qui est très pratique.
Personnel super sympathique.
Et les chambres sont sublime et la salle de bain comporte tout ce qu’on rêve d’avoir.
Mini bar dans la chambre ce qui est apprécier pour les heures tardives.
Je recommande fortement cette établissement.

Emily S.

Visité en septembre 2023

Great beds, great shower, great service! They are very accommodating and know how to mix a great drink as well! Props to all staff. Breakfast was good too :) !

Daniel N.

Visité en septembre 2023

Great Boutique hotel in downtown Montreal. Xavier was everywhere.
Complimentary Continental Breakfast was fantastic, not at all what I think of when I hear "Continental Breakfast "

Filipa F.

Visité en septembre 2023

Spacious, beautiful rooms. Big bathtub in a very nice bathroom. Our room had a balcony, which was very pleasant to sit on. Very clean! The whole place was very clean!
Only two disappointments:
. There was no coffee machine in the room, which honestly was a shock to me. Never had I been presented with that issue in all my travelings!
. There is no restaurant in the hotel!..... True! My fault for not being aware! I should had checked for that when booking the hotel! I just assumed....

m c.

Visité en septembre 2023

Great boutique hotel. It may seem a little off the beat and path but it is a great location close to restaurants, the Plateau, and downtown. It is easy to get around with a subway stop close by, bikes, Uber and walking. Staff is great and the rooms are modern. Rooms are serviced each day. The breakfast is fairly simple but well done. Views from the terrace and many rooms are awesome.

Jeffrey R.

Visité en août 2023

This was my first time to Montreal. Traveling with a few others, I was tasked to find a hotel. I know we wanted to stay in this area and as a fan of small, boutique hotels, I was thrilled to discover Hotel St-Thomas, which perfectly fit our needs.

As soon as we walked in the door, I knew I was going to like the hotel. This is a rehab building with new modern building added on for the guestrooms. Our room wasn't ready when we tried to check in around 1pm, so they stored out luggage and we went out to explore the neighborhood. Upon returning, we got into the room and were pleasantly surprised. Modern, clean, well-appointed with a generous size bathroom.

We had a positive experience interacting with the staff, who seemed friendly and seemed to be cross trained. It's always reassuring to know that the person checking us in can also serve us a drink at the bar. There was a little communication hiccup with their fitness center and daily passes - not sure if this program is all ironed out yet.

Overall, very good experience. I would definitely stay here again!