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Avis LE NOUVEL HÔTEL & SPA Montréal

Avis des membres sur LE NOUVEL HÔTEL & SPA

4.6/5
23 avis
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Rapport Qualité/Prix
Localisation
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Cadre /ambiance
Service

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Tyler D.
Tyler D.
Visité en avril 2024
Great for our weekend stay in Montreal. The King Corner Suite was spacious and comfortable. The room was updated compared to the online pictures. Not the fanciest hotel in the area but certainly the best value while still maintaining a modern upscale feel. The staff was great. The parking garage was a plus. Walking distance to the Bell Center and great restraunts downtown. I would recommend and will definitely return
Jennie B.
Jennie B.
Visité en avril 2024
We booked with this hotel because my mom was having surgery at the Montreal General Hospital. On day 3 of our 4 day expected trip, we found out we could head home early. The staff, especially Luis, was amazing in helping us check out before 12. They were so kind and understanding with our situation, and did not charge us for the additional night. Thank you! When life throws you challenges, it’s nice to meet people who help make the challenge easier.

If this exceptional customer service has not swayed you, hopefully the rest of this review will. The rooms were modern, clean, and very well taken care of. The restaurant connected to the hotel, has delicious dishes. My dad is extremely particular with food and enjoyed the spaghetti and meat balls. I had their pizza (cheese and pepperoni), they must use a pizza stone or oven, because it was beyond what I expected. It was delicious! The meals also came with a beverage (wine, beer or soda) and a salad . Honestly, it’s worth the price.

I have nothing but amazing things to say about this hotel. I will be recommending it to everyone!

Thank you again!!!!
Chris L.
Chris L.
Visité en avril 2024
We enjoyed our 2 night stay. The staff were friendly and pleasant to deal with. The room was clean and modern, the beds were comfortable and the shower felt luxurious, having a glass door and multiple showerheads.

It's a short walk to the Bell Centre and just south of a variety of Asian restaurants. It's on the quieter, western edge of downtown while still being close enough to the hustle bustle.
kenny l.
kenny l.
Visité en avril 2024
A very well run hotel!

From check-in, which was quick and pleasant, to departure, everything was professional easy.

The one stand-out for me was the cleanliness. I know hotels are managed to be clean, but Le Nouvel is on another level. As soon as you walk in, the lobby, common areas and rooms smell clean. And they are!

Location of the hotel is close to a number of restaurants and attractions. The Bell center is just a few blocks away and the Montreal casino is a quick cab ride away too.

Rooms are updated with modern furniture and fixtures with sleek design cues that are bright and clean. Beds are firm with the right amount of give that produce a great night's sleep.

Parking is on-site, although a little pricy, is very convenient.

Staff work hard in maintaining the hotel to a standard that will bring me back when in town.
Ken E.
Ken E.
Visité en avril 2024
Awesome
Dhruv A.
Dhruv A.
Visité en avril 2024
I came from Toronto to Montreal and the biggest mistake I did is stayed in this hotel, zero hospitality zero and there were two ladies on the front desk. They were too racist and like too rude. in the morning we gave a call for room service. Nobody showed up for an hour. Very worst services. Never prefer anyone to stay here.
Specially, you don’t speak French
Juanpi M.
Juanpi M.
Visité en avril 2024
I have been staying at this hotel for a while now, it keeps improving on what they can and maintain the excellent things they already have. Recommend it 100%. Excellent location to downtown and the staff is marvelous, specially Luis from the front desk. He has helped us several times and always with a smile and cordiality. He speaks English, Spanish and French fluently so it’s a big help.
Kanagarethinam K.
Kanagarethinam K.
Visité en avril 2024
We stayed for two nights on the top floor of the condo tower, the view was amazing. They gave only 2 500ml bottle per room a day free of charge. Room service was not bad, the room was kept clean daily. However one of the room had a pungent smell lingering around. Also there seemed to be incidences of car theft in the parking area. The hotel gave steering lock for our car, as it was among the cars which are apparently in list of car thefts. (SUVs and Tesla ). The parking was 37 per night after taxes. Overall it’s pretty decent.
Neji d.
Neji d.
Visité en avril 2024
belle chambre très propre! Douche à effet de pluie lit confortable!
Pour la 2e fois les dames a l’accueil sont super accueillants
On a pris une chambre au 6e étage
Parking au SS très pratique
Rue Ste Catherine à deux pas
Excellent séjour
Carolyn F.
Carolyn F.
Visité en mars 2024
Luis Ordonez at reception was very accommodating. Efficient service with a smile.
Alvaro T.
Alvaro T.
Visité en mars 2024
Shout out to Luis for being so helpful.
Dmitry E.
Dmitry E.
Visité en mars 2024
Good hotel, nice and convenient location.
Helpful staff, clean rooms.
Many things typical for America are unusual for european, like doors, toilets, switches, etc.
aldwin t.
aldwin t.
Visité en mars 2024
Nice place to stay and relax. Clean room and a nice view of the city. Front desk was accommodating and happy to assist,especially luis ????. Restaurant food also satisfactory and crew was very friendly too.
Dj B.
Dj B.
Visité en mars 2024
Good service for this hotel. Free wifi. Good food on the restaurant. Luis on the front desk is very helpful for us. Those others who are working here were also very accommodating.
Enzo G.
Enzo G.
Visité en mars 2024
Super hotel ! Très bien accueilli par Luis qui nous a bien aider ! L'hôtel est bien situé nous avons réserver 5 jours ça super bien passer je recommande !
Dave T.
Dave T.
Visité en mars 2024
Great location. Rooms were very clean and comfy. Ample parking underneath the hotel. All the staff were very helpful but Luis was a standout !! Definetly would visit again.
Robin S.
Robin S.
Visité en mars 2024
I had an excellent stay here. Staff were friendly and very accommodating (shout out to Nohara at the main desk). Loved the room! Down comforter and pillows. Fantastic bathroom with rain shower and hand held sprayer. Used the overnight parking option which was helpful.
Nathalie G.
Nathalie G.
Visité en mars 2024
J'ai adoré y séjourner, le personnel très respectueux, je vais le recommander avec plaisir
Ndiaye s.
Ndiaye s.
Visité en mars 2024
Je suis très très très content de Luis et nohora ils sont bien et leur comportement est adorable j'ai beaucoup de satisfactions de la façon de parler tranquillement avec beaucoup de respect je souhaite revenir a le nouvel hôtel gracias merci beaucoup
anish g.
anish g.
Visité en mars 2024
Good place to stay.
Free parking was very helpful.
Insides are a bit confusing. Would recommend them to put signs
Lexander G.
Lexander G.
Visité en mars 2024
Very nice hotel. We met the filipino that cook in the restaurant and it was very good food. This is an excellent option if you go to center/downtown as it is only a short walk away. Great and helpful staff specially Sir Luiz.... ????????????
Gelopot
Gelopot
Visité en mars 2024
Very good service especially MR.Luis. very accomodating and very kind..
cham69
Visité en août 2022
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Bien
Hyper bien placé. Chambres très spacieuses et pdj copieux
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