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Avis ÉMERAUDE RÉSIDENCE Juan-Les-Pins

Avis des membres sur ÉMERAUDE RÉSIDENCE

3.6/5
19 avis
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Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service

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Francesco -.
Francesco -.
Visité en janvier 2024
Ok place to spend a few nights in Cote d'Azur.
Brigitta B.
Brigitta B.
Visité en octobre 2023
Ich gehe seit 19 Jahren ins Hotel Emeraude. Ich mag das kleine Hotel mit seinem französischen Charme und die Nähe zum Meer. Die 2 Brüder, die das Öl Hotel Betreiben kümmern sich stets top um ihre Gäste. Jedes Jahr gerne wieder!
Kariima N.
Kariima N.
Visité en octobre 2023
Super Hotel
Dan P.
Dan P.
Visité en septembre 2023
Pros:
Not really a hotel , more a pension. You can park for free on the street near the house.
A decent place, you can reach see side in 5 minutes and Antibes center in 10/15 by foot. Good internet, relaxing bed and a nice kitchen.

Cons:
1. At check in they did not found our Booking.com book. After 10 minute of waiting it was fixed but they did not have the room ready.
2. They gave us a different room because ours was not clean/ready. It was a better/bigger room but i found out that its a different one after we enter the room, and i would prefer my initially booked one, as it was smaller and better for me.
3. The stuff there is a bit to "friendly", we have to wait for them until they made the bed and wait for some kitchen stuff. Usually when a person arrived they need to go to toilet or relax a bit not wait or discuss stuff.
4. They have a dog at ground floor in 1 of the rooms that is on the way out. When i went out from the small elevator i pop into a open door where i could here a loud barking. Not a nice thing to hear with a small baby as you don't know what to expect and what king of dog is it.
5. Nobody asked us regarding the trash bags. Usually when you have a quicken and a baby you will have a lot of trash. We put 4 full plastic bags on the balcony. (after a 4 days stay).
5. Only 1 roll of toilet paper for 4 days.
6. Some towels were dirty and gray.
7. Nobody cleaned the room in 4 days, but you can expect this from a small pension.
8. The furniture in the room needs some fixing.
9. Has the same price as a good hotel. We took this one because they have the kitchen in the room.
Advice for owners: invest more time and money in comfort and cleaning and less of nice grass in the yard or nice entrance door.
enrico b.
enrico b.
Visité en août 2023
Vicino al mare ed al centro di juan les pins;
Attrezzatura da cucina sufficiente per preparare da mangiare (molto apprezzato); abbiamo soggiornato 3 notti e le pulizie non sono mai state fatte
Emanuel L.
Emanuel L.
Visité en août 2023
We booked just a day ahead and received a really good stay in a modern Appartment for a reasonable price. Recommend!
Jørgen H.
Jørgen H.
Visité en juillet 2023
This summer we had the opportunity to stay at Hotel Emeraude during our trip to France, and I must admit that our experience fell far short of our expectations. The hotel has its fair share of shortcomings, and the pictures when booking are far from the truth.

One of the aspects that left much to be desired was the overall maintenance of the property. The whole property was neglected over many years, with the French charm long gone. This is a money making machine at lowest possible cost. It would be encouraging to see the hotel management pay more attention to regular maintenance routines.

The French charm is often a bit shabby, but in a still stylish and nice way. This is something else.

When approached with our concerns, hotel management replied: "Well, you rarely get what the picture says at McDonalds either." Brutal and honest.

In terms of cleanliness, it was fair, but there were a few issues that caught our attention. There were ants in the bathroom, which was an inconvenience. The staff suggested to spray the apartment with insect spray, but we politely declined.

Additionally, the shower area did have some mold in the ceiling, which was disappointing. While this is not uncommon in humid environments, it would be beneficial for the hotel to invest in more thorough cleaning routines and proper ventilation to maintain a hygienic environment for guests.

As for the beds, I found them to be quite firm. Personal preferences may vary, but in my case, they were so uncomfortable I struggled to find a restful sleep. It would be beneficial if the hotel offered a variety of mattress options to cater to the preferences of different guests.

On a positive note, the staff at Hotel Emeraude were generally polite and willing to assist when approached. However, them offering to clean the room did nothing towards the overall neglect and low standard.

In summary, our stay at Hotel Emeraude was disappointing due to the lackluster maintenance and the run down sub par standard, presence of ants in the bathroom, mold in the shower, and uncomfortable beds. With some attention to detail and an improved commitment to cleanliness, this hotel has the potential to provide a more satisfactory stay for its guests.

My verdict is that better, more authentic and charming accommodation can be found for less in Antibes.
Jaryd S.
Jaryd S.
Visité en juillet 2023
Poor welcoming. I arrived and had to ask for my own sheets and soap, rooms were dirty and full of ants. Very overpriced for what you get. Owners ( brothers) are very inappropriate and dont take their time out to accommodate their guests.Asked us to leave and help us book another airbnb when we’ve payed for a week. Bathroom was dirty and shower head was leaking so the bathroom was flooding. Had to simply ask for a broom and mop to clean when they don’t have the equipment in the rooms

Would highly not recommend , please don’t waste your time and money on this place.
David C.
David C.
Visité en mai 2023
Je vous laisse seul juge !
Pas à la hauteur d’un 3 étoiles !!!!
Télévision qui ne reçoit pas les chaînes
Wifi très faible !
Chambre mal nettoyée et j’en passe !
Nataliya D.
Nataliya D.
Visité en février 2023
Bellissimo! La 4 volta che torno in questo residence. Molto comodo e funzionale. Un appartamento con tutto che serve..bellissimo giardino. Micael e una persona fantastica, sempre gentile e super disponibile. Ti fa sentire a casa .superconsigliato
Nils B.
Nils B.
Visité en janvier 2023
Sehr freundlicher und engagierter Betreiber. Hotel, Lage, Zimmer und Preis sind sehr gut. Merci!
Florent A.
Florent A.
Visité en janvier 2023
Très joli coin tranquille très bien situé. Le propriétaire est très sympathique. Nous avons passé un très bon séjour !
CallMeBender
CallMeBender
Visité en décembre 2022
Soggiorno piacevole ottima disponibilità dello staff
Ambiente pulito e accogliente
Da tornarci sicuramente
Barbara
Barbara
Visité en décembre 2022
residence a due passi dal mare e dal centro, vicino ai locali in cui mangiare ma comunque in una zona molto tranquilla!
personale gentilissimo…durante il soggiorno si è verificato un piccolo disguido e subito abbiamo chiamato il proprietario che subito e corso a vedere cosa fosse successo nonostante fosse sera!!
comunicazione facile nonostante le differenze di lingua!
camera pulita,grossa e ben illuminata, con un letto comodo.
Jacques G.
Jacques G.
Visité en septembre 2022
Très bon rapport qualité prix, de plus les propriétaires sont adorables...
Dmitry
Dmitry
Visité en août 2022
Cozy. With air-conditioning.
Aikhan D.
Aikhan D.
Visité en août 2022
Je déconseille, personnel discriminant, jamais présent et mal polie , une éducation ratée de leur parent !
Artur A.
Artur A.
Visité en août 2022
Je déconseille l’hôtel !
Personnel non présent, zéro politesse !

On existe pas ! Sauf quand il faut régler.
Jason A.
Jason A.
Visité en août 2022
je déconseille pour les jeunes ou les groupes d’amis. Très discriminant, accueil très désagréable, nous a proposé une annulation gratuite à notre arrivé en sachant pertinemment qu’on ne retrouverais pas d’autres hôtels tout ça parce qu’on était en entre amis. A la fin du séjour à pris l’argent sans politesse. A éviter voir même discriminatoire.
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