ARCTIC LIGHT HOTEL
2024
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Superbe hôtel de 57 chambres. L'architecture du bâtiment donne une identité unique à cet hôtel que vous ne voudrez plus quitter ! Que ce soient les œuvres d'art qui s'exposent un peu partout, les agréables lounges propices à la détente ou les très grandes chambres (toutes uniques) qui permettent notamment de grands écrans et des lits King size, c'est partout un bonheur pour vos yeux et votre détente ! Enfin, le petit-déjeuner préparé par un chef reconnu, Sara La Fountain, est à tomber par terre, ce qui ne gâche évidemment rien.
Le saviez-vous ? Cet avis a été rédigé par nos auteurs professionnels.
Informations complémentaires
Informations et horaires sur ARCTIC LIGHT HOTEL
De 160 € à 330 € suivant le type de chambre et la saison. Environ 600 € pour une suite.
Message de la direction
Situé au cœur de Rovaniemi, cet hôtel-boutique contemporain est primé à plusieurs reprises et reconnu comme l’un des meilleurs hôtels de Finlande. ARCTIC LIGHT HÔTEL propose des chambres et suites confortables et spacieuses, joliment aménagées. Chaque chambre est équipée de tout le confort moderne, avec des équipements haut de gamme. Côté restauration, l’établissement vous invite à apprécier les saveurs authentiques de la nature nordique : petit-déjeuner, déjeuner et dîner. Vous aurez accès à un bar-salon confortable ou à un sauna pour terminer votre journée en toute beauté. Se trouvant à proximité des centres d’intérêt de la ville de Rovaniemi, l’ARTIC LIGHT HÔTEL est facilement accessible. Par ailleurs, vous aurez à votre disposition un parking gratuit et des bornes de recharge de voitures électriques.
Avis des membres sur ARCTIC LIGHT HOTEL
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
Questions fréquentes :
We understand that is the peak Christmas period and that we will be charged over inflated prices but we were shocked with what we received. We paid 165 euro for a 5 course meal per adult. The servings were tiny and we were hungry afterwards, a rack of reindeer was 2 tiny little cutlets (we are not big eaters). What upset me the most was the 106 euro charge for our 12 year old son which was a plain burger and a small side of chips! A small bun, a small burger with sauce. No cheese, no bacon, no extras at all. We thought that was an outrageous charge. There was no generosity with the food and the prices were ridiculous. I complained but and was offered a bottle of wine which we didn't want. At check out l said l would pay a reduced rate for the burger but not the full price. The lady checking us out reluctantly said she would take the cost of the burger off. We have arrived home and checked our account to see we were charged the full price. Very disappointing experience.
6/2/24
Thank you for your response Maria. We were charged $760 Australian dollars by your hotel which equates to 439 euro. We prepaid the hotel so this was only charge we made to the hotel to settle prior to check out. I have a screenshot of the charge to my credit card to prove the transaction. If you can please provide me your email address l can email you a copy of this transaction from our bank.
If we had received a decent meal l probably would not have done this review but to be hungry and pay that amount of money was not acceptable. The description of the burger provided was to highlight how small and plain the food was for the charge. We were never told that our son could order an alternative meal from the menu, it was just provided like it was a set meal.
19/4/24
Still waiting for you to respond to my last update Maria.
21/4/24
Still no response from this hotel regarding this matter. Maria can you please provide me your email so that we can resolve this charge that was meant to be removed. I am disappointed that there has been a lack of follow-up regarding this matter.