Publicité
Avis CONSTANCE EPHELIA Port Launay
Avis des membres sur CONSTANCE EPHELIA
4.6/5
201 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
CONSTANCE EPHELIA * * * * *
Y aller et contacter
Port Launay,
Seychelles
![Carte adresse selection](/images/v5/adresse/map-fake-empty.webp)
Les meilleurs à Port Launay et autour
Publicité
Greetings from Constance Ephelia Resort.
We take great pleasure reading your positive review of your recent stay with us. Thank you for complimenting our room cleanliness standard , and Soukaina from our Guest Relation team as she contributed towards your great stay.
We look forward to welcome you and your family back in the near future.
Kind Regards
Hiru Daryanani
Hotel Manager
Bellissima la spiaggia nord...ma meglio abitare nelle stanze della spiaggia sud... più vicine a reception, colazione e bar❣️
Buoni tutti i ristoranti... ma un plauso particolare ad Adam and Eve sia per lo scenario che per il cibo ????
Ottimo il servizio e la cortesia del personale❤️
Molto cari gli extra e le bevande che non valgono il prezzo....ma nell'insieme lo stile Constance vince sempre ????????????????
Greetings from Constance Ephelia Resort.
Thank you for choosing our resort and for sharing your wonderful review on our google platform. We very much appreciate your high rating, and glad to read that you enjoyed our themed restaurants specially Adam & Eve. We are additionally happy that you enjoyed to have the options of going either at the north or south beach. Thank you for commending our team members on their services and courtesy.
Please accept our sincerest of apology that you were left to feel disappointed by our prices for the extras and drinks. We'll be sure to share with the team.
We hope to welcome you and your family again in the near future.
Kind Regards,
Hiru Daryanani
Hotel Manager
Greetings from Constance Ephelia Resort,
It was our pleasure to welcome you and your family at our resort. We are additionally delighted to read of you high rating review, as you viewed our services as spectacular and high level.
We look forward to welcome you and your family back in the near future.
Kind Regards,
Hiru Daryanani,
Hotel Manager.
Greetings from Constance Ephelia Resort,
It was our pleasure to host you and your family for your vacation, as we are additionally happy that you chose our resort. We take great pleasure reading your review as you highlighted that "The Constance Ephelia was also our best experience we had in the Seychelles"' and you enjoyed the variety of dishes from our buffet section. We are lad that you engaged in our activities provided and used our relaxing Constance Spa. Thank you for commending the service especially our team members as we take great pride in their dedication.
We look forward to welcome you and your family back in the resort in the near future.
Best Regards,
hiru Drayanani
Hotel Manager
Greetings from Constance Ephelia Resort.
It was our pleasure to welcome you to our resort, and thank you for sharing your high rating review on our Google platform. We are delighted that you had an amazing stay. We hope to have your continued support as we will be more than happy to welcome you and your family back in the near future.
Kind Regards,
Hiru Daryanani
Hotel Manager
From the moment we stepped foot into this paradise, Serge's attentive and personalized service set the tone for an unforgettable experience. His dedication to ensuring every detail of our stay was not just met but exceeded, showcased his commitment to creating moments of pure magic for us.
Serge's genuine care and attentiveness to our needs were truly remarkable. His impeccable service went above and beyond anything we could have imagined. He orchestrated a breathtaking upgrade that left us awe-inspired, enhancing our honeymoon to unimaginable heights.
Moreover, the entire team at Constance Ephelia mirrored Serge's dedication to excellence. Their seamless coordination and unwavering hospitality added an extra layer of delight to our stay. From the stunning accommodations to the delectable dining experiences and the picturesque surroundings, every aspect of the resort was a testament to their commitment to creating unparalleled memories for guests.
Our heartfelt gratitude to Serge and the entire team for crafting an experience that surpassed all expectations. Their genuine warmth, impeccable service, and dedication to ensuring our honeymoon was nothing short of extraordinary have left an indelible mark on our hearts. For anyone seeking an enchanting and truly memorable stay, Constance Ephelia and the remarkable Serge are an absolute must.
Warmest Greetings from Constance Ephelia,
Thank you for choosing our resort and for taking the time to share your positive review from that recent stay with us.
We take great pleasure reading your compliments towards of our Guest Relation Manager Serge, and the entire team resort for making your honeymoon special by delivering excellent service. We are delighted that Serge provided special attention and care through a personalize service during your stay as it is evident that it enhanced the overall experience.
We are happy that you enjoyed the accommodations, variety of dinning experiences, and the resort's surroundings.
We look forward to welcome you and your family back to our resort in the near future.
Kind Regards
Hiru Daryanani,
Hotel Manager
Thank you for choosing Constance Ephelia Resort and also taking the time to share your stay experience with us.
It gave us much pleasure to read your comments and to hear that you loved our resort services and facilities. We have shared your compliments with Nina our spa attendant.
Thank you for your kind patronage and we all look forward to welcoming you back to our hotel.
Kind regards,
Hiru Daryanani
Hotel Manager
Thank you very much for sharing your stay experience with us. We are happy to hear that you had a memorable stay with your family.
We all look forward to welcoming you back to our beautiful resort.
Kind regards,
Hiru Daryanani
Hotel Manager
Thank you for taking the time so share your experience with us. I am so happy to hear that you enjoyed your stay with us and had a great time by the beach.
We look forward to welcoming you back again soon.
Kind regards,
Hiru Daryanani
Hotel Manager
Non ci tornerò!
Seasons Greetings from Constance Ephelia Resort,
We take pleasure into reading your unforgettable experience with Constance Ephelia. Thank you for choosing our beautiful resort and for sharing the review of your perfect stay.
We are always aiming for our guest to have the best time possible, by engaging in the resorts facilities, activities and by engaging with our team members. We are delighted to read that Okeke has truly helped into achieving such stay through her charm, friendliness and we also take pride to read that Prabu also provided an excellent service.
We hope to welcome you and your family back in the near future.
Kind Regards,
Hiru Daryanani,
Hotel Manager
Non avevamo mai soggiornato all’Ephelia perché spaventati dalla grandezza della struttura, temendo che avrebbe alterato la magia dei luoghi…ma dobbiamo ricrederci!
Grande plauso alla proprietà che ha saputo armonizzare ed integrare, il Parco Mangrovie di Port Launay e le strutture ricettive e ricreative.Ovunque noti un enorme rispetto per la natura e vegetazione locale ; ville e room che non lasciano percepire la presenza di tanti ospiti….scelta di ristoranti e Beach-Pool bar per tutte le tipologie…
Un Nature Hill(perfettamente segnalato)che ben rappresenta l’essenza dei vari parchi di Mahé, fatto di rocce , specie di piante e scorci ,passando per Ros Lepa ,con discesa sulla spiaggetta solitaria di Lans Koken
LAST BUT NOT LEAST : tutto il personale dai giardinieri, ai camerieri, ricevimento, responsabili di stanza….ti salutano ovunque, mostrandosi sempre disponibilissimi
Nella erogazione dei servizi percepisci una grande professionalità, cura e lusso, ma mai imbarazzante : sicuramente frutto di una eccellente guida dei responsabili di settore e super controllo dei manager
Noi abbiamo avuto il piacere di conoscere il General manager Hiru , che con il suo efficiente comportamento ci ha confermato quanto sopra anticipato
Chiudiamo con una considerazione per noi italiani che abbiamo sempre bisogno del Bel Paese ,no problem : ci pensa Sofia,bella brava e sempre operativa!!!
Seychelles for ever
Season's Greetings from Constance Ephelia Resort.
Thank you for choosing our resort as It was our pleasure to welcome you for the first time, and for exceeding your expectations.
We take pleasure reading your positive review as you noted you that you enjoyed the infrastructure, the integration done within the resort as we promote the sustainable aspects, the wide choice of restaurants available, hiking trails at the resort, and all the team members. As they greeted you with great professionalism and provided excellent services through the right training provided by our team. I am certain Mr Hiru and Sofia will be happy to read of your kind compliments towards them.
We will be more than happy to welcome you and your family back in the near future.
Best Wishes
Hiru Daryanani
Hotel Manager
I would recommend to everyone who is reading my review to go and experience top-notch luxury at the resort, which has some of the best beaches in the world.
I would also like to mention some names that made our stay splendid. nanto, Derick, Mr.Hiru, Mr. Amit.
Season's Greetings from Constance Ephelia Resort.
Thank you for choosing our resort and for sharing your wonderful review of your recent stay.
We are delighted to read of your high recommendation on our resort as you described it as having a top-notch hospitality service and luxury experience. We also take pleasure to read that during your stay you enjoyed the fine dinning experience, and the overall hospitality service from all of our team members from the security guards to the general manager.
Thank you for highlighting Nanto, Amit, Derick and Hiru as they ensured that your stay was splendid.
We look forward to welcome you and your family in the near future,
Kind Regards,
Hiru Daryanani
Hotel Manager
Season's Greetings from Constance Ephelia Resort.
Thank you for choosing to stay at our resort and for sharing your positive feedback of that recent stay. We take pleasure reading your wonderful review and the high recommendation of the resort. Thank you for complementing its' beauty, the facing beaches, and the variety of activities available for all age groups. We take great pride to read of how our Housekeeping Manager Okeke made your stay and your family an unforgettable trip. We are happy to read that she provided an amazing hospitality that you will never forget. Additionally thank you for also highlighting Sofia and Prabu who also went above and beyond thus providing a relaxing comfortable stay.
We look forward to welcome you and your family back in the near future,
Kind Regards
Hiru Daryanani
Hotel Manager
The villa was great, the food was very good especially that you do not have to stick to the buffet everyday, but you have the option of using all the restaurants as part of your half or full board. We liked in particular Helios; food and service was excellent.
Thank you Constance team (and NuAli) for making our stay memorable.
Warmest Greetings from Constance Ephelia Resort.
Thank you for sharing your Constance Ephelia experience on our google platform and for rating our resort highly. We were delighted to host you and your family, and we take pleasure knowing that our dedicated team assured that your time with us to be memorable. Especially your Villa Host Nurali as you described ''was such an amazing person who made sure every aspect of our stay was comfortable'' . I am certain that he will be happy to read of your kind compliments towards him.
Thank you for additionally complimenting the assigned villa, the variety of cuisines on offer in particular from Helios restaurant.
We look forward to welcome you and your family back in the near future.
Kind Regards,
Hiru Daryanani
Hotel Manager
Greetings from Constance Ephelia Resort,
Greetings from Constance Ephelia Resort!
Thank you for choosing our resort and for sharing your positive reviews of that recent stay with us. We are delighted to read that you had an enjoyable time with the assistance of our dedicated true people .
We look forward to welcome you and your family back in the near future.
Kind Regards
Hiru Daryanani
Hotel Manager
The staff is very kind and helpful. Special thanks to Soukhaina for her precious assistance during the entire holiday.
Highly recommended!!
Warmest Greetings from Constance Ephelia Resort,
We take pleasure into reading your positive review of your recent stay with us. Thank you for your high recommendation, additionally your kind compliments of our the entire resort, our diverse culinary experiences on offer, the spectacular beaches and our kind and helpful team members, especially Soukaina. I am sure she will be equally happy to read of your kind compliments.
Thank you for choosing our resort, we look forward to welcome you and your family in the near future.
Kind Regards,
Hiru Daryanani
Hotel Manager
Warmest Greetings from Constance Ephelia Resort,
It was our pleasure to have you staying at our resort and thank you for rating our resort highly and for complementing it as a heavenly place. We look forward to welcoming you back very soon.
Kind regards,
Hiru Daryanani
Hotel Manager
Warmest Greetings from Constance Ephelia Resort.
Thank you for choosing our resort for your honeymoon, and for sharing your great review of your recent stay. We are delighted to read that during your time with us you felt welcomed by our amazing staff as they treated you so well with many thoughtful touches, especially Sandile and Caroline. We are additionally glad you were pleased with your complimentary room upgrade as we are always finding ways to make our guest stay special for such occasions. We do however apologize if you felt that our buffet was a bit expensive.
We look forward to welcome you and your family again in the near future.
Kind Regards,
Hiru Daryanani
Hotel Manager

Greetings from Constance Ephelia Resort.
Thank you for choosing our resort and for sharing your review of your recent stay with us. We are delighted to be reading of your wonderful feedback about our services, the variety of cuisines served, spa, and the surrounding nature.
We look forward to welcome you and your family back to our resort in the near future.
Kind Regards
Hiru Daryanani
Hotel Manager
It was our pleasure to have you staying at our resort and thank you for rating our resort highly. We look forward to welcoming you back very soon.
Kind regards,
Hiru Daryanani
Hotel Manager
Greetings from Constace Ephelia,
Thank you for sharing your wonderful review from your recent stay with us.Thank you for commending all the factors that contributed to an exceptional experience such as our genuine team members, the hotel rooms, the variety of dinning options especially Adam & Eve ,Seselwa restaurants, and the Kabana bar. We are beyond proud to read of your closing remarks on our resort as we are always aiming to provide a place of comfort and luxury.
We look forward to welcome you and your family back to our resort in the near future.
Kind Regards,
Hiru Daryanani
Hotel Manager
Das Verhalten von Teilen einer bestimmten Gruppe von Gästen aus R..... in den Buffetrestaurants beim Essen trübte den insgesamt guten Eindruck ungemein. Hier tut die hohe Zahl der Gäste insgesamt der Ruhe etc ebenfalls nicht gut. Etwas unappetitlich und auch die vielen Vögel die sich beim Frühstück ungeniert von den Tellern der Gäste bedienten.
Am Pool und am Südstrand war es toll und entspannend. Das Personal war sehr nett und zuvorkommend . Beispiele waren zB Nanto und Dee vom Restaurant oder Aru vom Poolteam. Ebenso die Ärztin, welche wir zweimal wegen der vielen Insektenstiche (sandflies) aufsuchen mussten. Die Anlage ist eigentlich darauf ausgerichtet, hier die ganze Zeit zu verweilen und nicht zu verlassen. Wir machten aber eine private Tour mit einem Guide in die Berge und nach Victoria, was sehr lohnenswert war. Auch unternahmen wir vor Ort eine kajaktour. Diese gab es kostenlos beim Bootshaus zum ausleihen.
Unser Fazit ist insgesamt sehr positiv, würden für unsere Bedürfnisse jedoch beim nächsten Mal ein kleineres Hotel buchen.
Greetings from Constance Ephelia Resort.
Thank you for choosing our resort and for sharing your review of your recent stay with us. We are above all very happy to read that you had a wonderful conclusion of our resort as you enjoyed the variety of food on offer, the comfort of our rooms, and our team members behavior especially Nanto, Dee, Aru and our on site Doctor. Nevertheless sadden to read that some mentioned factors affected your stay. Thank you for putting it to our attention, and please accept our sincerest of apologies on the inconvenience caused. We certainly do not want our guest to be feeling that way, and we do hope to welcome you and your family back to our resort, to change that experience to the better.
Kind Regards
Hiru Daryanani,
Hotel Manager
Warmest Greetings from Constance Ephelia Resort.
Thank you for choosing our resort and for sharing your wonderful experience from your recent stay. We take pleasure to read that you had a lovely and restful stay. Thank you for commending our dedicated team members.
We look forward to welcome you and your family in the near furture.
Kind Regards
Hiru Daryanan
Hotel manager
(!)I especially want to mention the employees Sanat and Okeke, in 2022 they were not indifferent to our problem and in 2023 there were no thoughts about choosing another hotel precisely because of them.
Sanat is very attentive, always in touch, can help in all the necessary moments.
Okeke is very cheerful and personable, gave all the necessary information and recommendations for booking a trip in 2024.
Also the waitress Caroline is very helpful.
Also this year the hotel was beautifully decorated for the New Year.
looking forward to the trip in 2024.
Thank you at all!!!
Warmest Greetings from Constance Ephelia Resort.
We are delighted to be reading of your wonderful review from your recent stay with us. It was our pleasure to welcome you and your family back in the resort, and we are glad that each time you visit you always want to come back. We take pleasure into reading your kind compliments towards our resort through the warm welcome received by all of our team members, especially Sanath, Okeke and Caroline. Thank you for complimenting our beautiful decorations for this festive season, ill be sure to pass on the compliments to the dedicated team behind the hard work.
We look forward to welcome you and your family back in 2024.
Kind Regards
Hiru Daryanani
Hotel Manager
Das Hotel ist toll und man kann hier einen absolut schönen Urlaub verbringen.
Top (5-Sterne-Niveau) sind v.a. Hotelanlage, Umgebung, Strand, Sauberkeit, die Vielfalt beim Essen, das breite Angebot an Einrichtungen, Ökologie und der besonders Kids Club.
Warum vergeben wir dann nur 3 Sterne?
Zum einen, weil der Service von sehr gut bis inakzeptabel reicht und im Schnitt nur ausreichend bis befriedigend ist (v.a. in den Restaurants, bei allgemeinen Anfragen und in Bezug auf das grundsätzliche Service-Angebot).
Zum anderen, weil es hier ein teures 5-Sterne-Resort zu bewerten gibt, einige zentrale Aspekte aber nur im Preis, nicht aber in Angebot und Qualität das erwartbare Niveau haben, sondern eher in der Klasse eines 3-Sterne-Hauses liegen.
Unterm Strich passt das Preis-Leistungs-Verhältnis so nicht. Gegenüber z.B. dem Raffles auf Praslin wirkt das Constance um 2 - 2,5 Klassen schlechter - bei vergleichbaren Preisniveau.
Fazit:
Schönes Hotel für einen zweifellos sehr guten Urlaub. Für das Geld gibt es aber (noch) Besseres.
The good - service is attentive, rooms are clean, facilities are extensive, there is a buggy to go to everywhere on the resort, many water sports/activities are included, tennis and racket sports are also included restaurants and food is overall good, we had no issues with restaurant bookings (even less than 24 hours). Overall, it's a really idyllic location with few guests so you can enjoy some privacy too.
The bad - as we were packing on the day of our checkout they wanted to change the t.v in our room (I mean seriously you couldn't wait). This really left a sour taste because there are a few other things that also lacked organisation or consistency. Sometimes we were given a different message by different staff, we also couldn't always get through to someone on the hotel phone to find out more about activities because they were involved in an activity already and therefore busy.
Regarding the t.v being swapped, it was clear someone was told they could do this on the day of our checkout but didn't check with other staff. This led to a somewhat stressful experience as we needed to checkout on time. Secondly, the wi-fi is temperamental in rooms. Thirdly, some of the more basic things are additional charges, even when you have full-board if you have more than one bottle of water or sparkling water then this is an extra charge. I really think soft drinks, coffee should be included given the rates of this hotel. Lastly, if you want to experience the rest of the island you are probably better off staying near Victoria for more options. We didn't feel that comfortable with driving this time around because Mahe has a lot of hills, twists and turns on mountains, ditches and so forth. It can make you very dizzy if you have any kind of motion sickness. The hotel would benefit from a complimentary group transfer in mornings and evenings to Victoria if this was affordable/viable to support arrivals and departures and day trips without the worry and hassle of hiring a car.
Warmest Greetings from Constance Ephelia Resort.
Thank you for choosing our resort and for sharing your honest review from your recent stay with us. Thank you for complimenting our resort as good however we are sadden to read that we have failed short into providing the best possible service we uphold across the board. We apologize for the inconvenience caused, with the Tv incident during your check out day as it was a miss communication from the team which we take no excuse from. However the same has been communicate to the respective departments in order to rectify the issue. We also want to thank you for sharing your suggestion in regards to the hotel transfer to facilitate our guests. It will be discussed by our respective team members. On a good note thank you for complimenting the service, rooms, facilities and activities on offer.
We hope to get the chance to change your experience as we will be happy to welcome you and your family back to the resort in the near future.
Kind Regards,
Hiru Daryanani
Hotel manager
Upon our early morning arrival, the check-in process did take a bit of time, but the anticipation was well worth it. We were greeted with a warm welcome and a glass of champagne, setting the tone for our luxurious stay. The refreshing arrival drink infused with lemongrass was a delightful touch, providing a taste of the exotic paradise that awaited us.
Despite the slight delay in obtaining our room (Senior Suit), the resort's cleanliness and attention to detail were commendable. Any issues, such as a blocked shower, were promptly addressed by the efficient maintenance team, ensuring a seamless and comfortable stay. The use of WhatsApp for the reception desk proved to be an effective and convenient way to get quick responses to our queries.
The staff at Constance Ephelia truly exceeded expectations. Their warmth and friendliness were evident from the moment we stepped into the resort. It was clear that the team enjoyed their work and were treated well. Special mention goes to Rendolph, our favourite buggy driver, whose infectious happiness and genuine interest in our daily activities added a personal touch to our stay. Prabu, the manager of Adam & Eve, went above and beyond by making an effort to learn our names, creating a truly personalised experience.
One unique feature that stood out was the pillow menu, allowing guests to choose from a variety of options for a personalised touch to their sleeping experience. The resort's commitment to guest satisfaction was evident in every aspect of our stay.
The pristine North Beach, reminiscent of a postcard-perfect scene, was a highlight of our visit. The buggy rides, though covering a significant distance from north to south, were enjoyable, thanks to the cheerful and helpful staff.
For those seeking adventure, the complimentary water sports & hikes were a fantastic addition, enhancing our overall experience. The variety of activities provided an excellent opportunity to explore the stunning surroundings of Seychelles and some private beaches.
While the food offered a plethora of choices and was expertly presented, the only drawback was the slightly expensive drinks. However, the overall dining experience was enjoyable, offering a diverse range of culinary delights.
In conclusion, Constance Ephelia surpassed my expectations and stands out as one of the best hotels I've ever had the pleasure of staying at. From the picturesque North Beach to the attentive and friendly staff, every aspect of the resort contributed to a truly unforgettable tropical paradise getaway. I left with a heavy heart, already yearning for the day I can return to this Seychellois haven.
Warmest Greetings from Constance Ephelia Resort,
Thank you for choosing our resort and for sharing your wonderful review of your recent stay with us. We take pleasure into reading your wonderful detailed review and how you enjoyed your stay in our breath-taking resort as described. We apologize for the delay in your check in time, but happy to read that the experience was worth it afterwards from the warm greetings and nice amenities received, the resort cleanliness, and the pro activeness of our team. We are always aiming to meet our guests expectations through innovative ideas and we are glad to learn that our communicating use of whats app worked well as it proved to be convenient and effective as well as our pillow menu which stood out. We take pride in our true people and it is rewarding when we see them going the extra miles, especially Rendolph and Prabu. I am certain that they will be equally happy to hear of your positive compliments. We are also happy that you enjoyed our variety of culinary experiences.
Thank you and we look forward to welcome you and your family back to our resort in the near future.
Kind Regards,
Hiru Daryanani
Hotel Manager