Publicité
Avis CONSTANCE EPHELIA Port Launay
Avis des membres sur CONSTANCE EPHELIA
4.6/5
201 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
Marcus
Visité en octobre 2023
We had the incredible pleasure of staying at the Constance Ephelia Resort in the Seychelles, and it's hard to put into words how thrilled we are with this experience. Our expectations were exceeded in every way. The staff was exceptionally friendly and helpful, making our stay truly special.
We would like to particularly highlight our buggy driver, Mike, who was always there for us with a smile on his face and kind words, and our island guide, Clive, who showed us the most beautiful spots on the island. Equally impressive was Mrs. Caroline, our breakfast server. Her warm and sovereign service and the delicious food made starting the day a true delight.
The resort itself is breathtaking, surrounded by tropical beauty and with stunning beaches. The rooms are comfortable and tastefully decorated. The Ephelia Resort offers a wide range of activities and culinary delights. It was an unforgettable stay that we highly recommend to everyone. We are deeply grateful to the entire team at the Constance Ephelia Resort for this unforgettable experience!
We would like to particularly highlight our buggy driver, Mike, who was always there for us with a smile on his face and kind words, and our island guide, Clive, who showed us the most beautiful spots on the island. Equally impressive was Mrs. Caroline, our breakfast server. Her warm and sovereign service and the delicious food made starting the day a true delight.
The resort itself is breathtaking, surrounded by tropical beauty and with stunning beaches. The rooms are comfortable and tastefully decorated. The Ephelia Resort offers a wide range of activities and culinary delights. It was an unforgettable stay that we highly recommend to everyone. We are deeply grateful to the entire team at the Constance Ephelia Resort for this unforgettable experience!
CONSTANCE EPHELIA
Responsable
26/10/2023 à 18:45
Dear Marcus,
Warmest Greetings form Constance Ephelia Resort!
Thank you very much for choosing to enjoy your holiday at our resort & giving us 5 star rating on this platform.
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. We are delighted from your review' and we are looking forward to welcoming you back to Paradise for another great holiday.
Warm regards,
Hiru Daryanani
Hotel Manager
Warmest Greetings form Constance Ephelia Resort!
Thank you very much for choosing to enjoy your holiday at our resort & giving us 5 star rating on this platform.
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. We are delighted from your review' and we are looking forward to welcoming you back to Paradise for another great holiday.
Warm regards,
Hiru Daryanani
Hotel Manager
Santiago P.
Visité en octobre 2023
Our stay at the Constance Ephelia was amazing. The location is very big, and includes multiple beaches, a great nature hike, and many spots to relax and enjoy. It is located by a marine park, so the snorkeling by North beach is amazing on a clear visibility day. There are many food options and the quality of the food is really good. The service is also amazing. Special thanks to Serge B., the GSM, as he really took care of an issue we had in our room, and went above and beyond to make sure everything was resolved. Great service all around. I highly recommend a stay there.
CONSTANCE EPHELIA
Responsable
28/10/2023 à 19:25
Dear Santiago Pineiro,
Warmest Greetings form Constance Ephelia Resort!
Thank you very much for choosing to enjoy your holiday at our resort & giving us 5 star rating on this platform.
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests and service by our true people in particular Serge B., the Guest Service Manager for special assistance for you and your family.
Positive feedback with compliments always energizing, especially when it comes from one of our esteemed guests and we are looking forward to welcoming you back to Paradise for another great holiday.
Warm regards,
Hiru Daryanani
Hotel Manager
Warmest Greetings form Constance Ephelia Resort!
Thank you very much for choosing to enjoy your holiday at our resort & giving us 5 star rating on this platform.
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests and service by our true people in particular Serge B., the Guest Service Manager for special assistance for you and your family.
Positive feedback with compliments always energizing, especially when it comes from one of our esteemed guests and we are looking forward to welcoming you back to Paradise for another great holiday.
Warm regards,
Hiru Daryanani
Hotel Manager
Publicité
Aditi B.
Visité en octobre 2023
I was travelling with my husband to Seychelles. Had booked stay at Constance ephelia, Mahe for 3 Nights. Had to cancel the trip as our flight got cancelled by the Airline. The management of this hotel is not at all trying to understand the situation and denying refund. So disgusted with the hospitality of this hotel. Will not suggest anybody travelling to Seychelles to ever stay at this property.
Akshay A.
Visité en octobre 2023
Dear FRENDS
Plz don’t stay at that hotel.. their mangament is Not good …
Plz avoid to stay that property
Plz don’t stay at that hotel.. their mangament is Not good …
Plz avoid to stay that property
Akshay A.
Visité en octobre 2023
VERY BED MANAGEMENT
THEY WILL NOT SUPPORT THEIR COSTUMER. PLZ AVOID TO STAY THAT HOTEL…
THEY WILL NOT SUPPORT THEIR COSTUMER. PLZ AVOID TO STAY THAT HOTEL…
Ankit A.
Visité en octobre 2023
Pathetic Experience with the management team of this this hotel. Seychelles is a purely tourist bases Island and This Hotel claims to be a ultra luxury customer oriented property but they are exact opposite of this. Their customers service is absolute pathetic. I will not suggest anybody visiting Seychelles to ever stay at this property.
CONSTANCE EPHELIA
Responsable
01/11/2023 à 04:53
Dear Ankit Agrawal,
We thank you for taking time to this repeated review and deeply regret not to have been able to meet your expectations, as at Constance Ephelia we pride ourselves with undivided attention to the customer. We would however like to remind of the fact that sadly you have never stayed with us and experienced neither the resort, the service or the beauty of our Seychelles location.
Therefore the concern you bring up unfortunately may misguide the readers of your reviews and is unnecessarily discrediting the work of our team. We kindly invite you to continue our conversation in a private email, where we will respond to your concerns.
Kind regards,
Hiru Daryanani
Hotel Manager
We thank you for taking time to this repeated review and deeply regret not to have been able to meet your expectations, as at Constance Ephelia we pride ourselves with undivided attention to the customer. We would however like to remind of the fact that sadly you have never stayed with us and experienced neither the resort, the service or the beauty of our Seychelles location.
Therefore the concern you bring up unfortunately may misguide the readers of your reviews and is unnecessarily discrediting the work of our team. We kindly invite you to continue our conversation in a private email, where we will respond to your concerns.
Kind regards,
Hiru Daryanani
Hotel Manager
Angela T.
Visité en octobre 2023
We have just returned from a ten night stay at the Constance Ephelia where we had the most fantastic holiday. This is an outstanding resort in a paradise setting with the most friendly and welcoming staff you could possibly wish for.
Everything about it was excellent and nothing was too much trouble. We stayed in a junior suite which was perfectly located close to the beach and restaurants
on the south beach.
.
The spa was incredible and treatments there were superb. In particular the facial was probably the best I have ever experienced. The quality of the food was fantastic with so much choice that we were never bored. We tried all of the restaurants except for Cyann and without exception they were excellent.
The resort never felt busy and there were so many places to sit and relax.
We used the fitness centre - I swam and my husband used the gym where facilities were great. We also tried the zip line on the resort which was great fun and joined the walk to swim in the waterfall which was difficult but a fantastic experience. We have stayed at many 5 star resorts and this one rates among the best. We would return again without hesitation and recommend it to anyone.
Everything about it was excellent and nothing was too much trouble. We stayed in a junior suite which was perfectly located close to the beach and restaurants
on the south beach.
.
The spa was incredible and treatments there were superb. In particular the facial was probably the best I have ever experienced. The quality of the food was fantastic with so much choice that we were never bored. We tried all of the restaurants except for Cyann and without exception they were excellent.
The resort never felt busy and there were so many places to sit and relax.
We used the fitness centre - I swam and my husband used the gym where facilities were great. We also tried the zip line on the resort which was great fun and joined the walk to swim in the waterfall which was difficult but a fantastic experience. We have stayed at many 5 star resorts and this one rates among the best. We would return again without hesitation and recommend it to anyone.
CONSTANCE EPHELIA
Responsable
25/10/2023 à 18:47
Dear Angela Timms,
Warmest Greetings form Constance Ephelia Resort!
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. What a pleasure it was to read about your wonderful holiday & experiences while you were staying here. We are please to learnt that you liked our well-designed stunningly beautiful resort, specious Junior suite close to beach, incredible Spa with superb treatment with its unique services and had the opportunity to engage with our facilities and excellent service by our true people to make you & your family experiences memorable.
We appreciate your positive feedback ''We would return again without hesitation and recommend it to anyone.'' and looking forward to welcoming you back to Paradise for another great holiday.
Warm regards,
Hiru Daryanani
Hotel Manager
Warmest Greetings form Constance Ephelia Resort!
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. What a pleasure it was to read about your wonderful holiday & experiences while you were staying here. We are please to learnt that you liked our well-designed stunningly beautiful resort, specious Junior suite close to beach, incredible Spa with superb treatment with its unique services and had the opportunity to engage with our facilities and excellent service by our true people to make you & your family experiences memorable.
We appreciate your positive feedback ''We would return again without hesitation and recommend it to anyone.'' and looking forward to welcoming you back to Paradise for another great holiday.
Warm regards,
Hiru Daryanani
Hotel Manager
Stefan L.
Visité en octobre 2023
The Constance Ephelia is an extraordinary Resort, which leaves nearly nothing to be desired! Service, rooms and food are excellent quality. Only the prices for the beverages are extremly high. Maybe the management could think about it...
Especially our best wishes to Emmanuel and his whole team at the "Kabana-Bar" at the north beach. Always had funny entertainment with them, and the best mixed cocktails on the Seychelles! :-)
Especially our best wishes to Emmanuel and his whole team at the "Kabana-Bar" at the north beach. Always had funny entertainment with them, and the best mixed cocktails on the Seychelles! :-)
CONSTANCE EPHELIA
Responsable
25/10/2023 à 18:45
Dear Stefan Leidl,
Warmest Greetings form Constance Ephelia Resort!
Thank you very much for choosing to enjoy your holiday at our extraordinary resort & giving us 5 star rating on this platform. At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. Your positive survey shared with our entire team, in particular 'Emmanuel and his whole team at the "Kabana-Bar'' at the north beach gets delighted for being highlighted.
We are delighted from your compliment ''The Constance Ephelia is an extraordinary Resort, which leaves nearly nothing to be desired!.'' and we are looking forward to welcoming you back to Paradise for another great holiday.
Warm regards,
Hiru Daryanani
Hotel Manager
Warmest Greetings form Constance Ephelia Resort!
Thank you very much for choosing to enjoy your holiday at our extraordinary resort & giving us 5 star rating on this platform. At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. Your positive survey shared with our entire team, in particular 'Emmanuel and his whole team at the "Kabana-Bar'' at the north beach gets delighted for being highlighted.
We are delighted from your compliment ''The Constance Ephelia is an extraordinary Resort, which leaves nearly nothing to be desired!.'' and we are looking forward to welcoming you back to Paradise for another great holiday.
Warm regards,
Hiru Daryanani
Hotel Manager
loïc G.
Visité en octobre 2023
Le personnel est aux petits soins avec vous.
CONSTANCE EPHELIA
Responsable
23/10/2023 à 15:01
Dear loïc GIGAULT,
Warmest Greetings form Constance Ephelia Resort!
Thank you very much for choosing to enjoy your holiday at our resort & giving us 5 star rating on this platform. At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests.
We are delighted from your compliment ''The staff takes great care of you.'' and we are looking forward to welcoming you back to Paradise for another great holiday.
Warm regards,
Hiru Daryanani
Hotel Manager
Warmest Greetings form Constance Ephelia Resort!
Thank you very much for choosing to enjoy your holiday at our resort & giving us 5 star rating on this platform. At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests.
We are delighted from your compliment ''The staff takes great care of you.'' and we are looking forward to welcoming you back to Paradise for another great holiday.
Warm regards,
Hiru Daryanani
Hotel Manager
Jacqueline K.
Visité en octobre 2023
Das Hotel ist einfach nur TOP! Wunderschöne, riesige Anlage tolle, große Zimmer (wir hatten die billigste Kategorie "Tropical Garden Room" und das Zimmer war riesig und wunderschön!) und was ich an dieser Stelle besonders hervorheben möchte ist die einzigartige Crew der Kabana-Bar am Nordstrand! :) Also diese Jungs sind wirklich einmalig! Der schnelle Service, die Freundlichkeit, die Professionalität, das Eingehen auf die Wünsche der Gäste - also das ist wirklich die beste Bar-Crew die ich je in einem Urlaub hatte! Herzlichen Dank nochmal an Emmanuel und sein Team, bestehend aus Javier, Kamal, Valentino, Phai, Arnel, Elton und Siddarth - ihr habt unsere Urlaub einzigartig gemacht, wir fühlten uns bei euch wie zu Hause und ihr macht einzigartig tolle Cocktails! ;)
CONSTANCE EPHELIA
Responsable
23/10/2023 à 14:59
Dear Jacqueline Krammer,
Warmest Greetings form Constance Ephelia Resort!
Thank you very much for choosing to enjoy your holiday at our resort & giving us 5 star rating on this platform. At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. What a pleasure it was to read about your wonderful holiday & experiences while you were staying here. We are please to learnt that you liked our well-designed clean suite, had the opportunity to engage with our great hotel complex, deserted beaches, lots of activities, varied international culinary experiences and excellent service by our true people in particular Emmanuel and his team from your favourite Kabana Beach Bar, consisting of Javier, Kamal, Valentino, Phani, Arnel, Elton and Siddarth to make you & your family experiences memorable.
We appreciate your compliment ''you made our vacation unique, we felt at home with you and you make uniquely great cocktails!!'' and looking forward to welcoming you back to Paradise for another great holiday.
Warm regards,
Hiru Daryanani
Hotel Manager
Warmest Greetings form Constance Ephelia Resort!
Thank you very much for choosing to enjoy your holiday at our resort & giving us 5 star rating on this platform. At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. What a pleasure it was to read about your wonderful holiday & experiences while you were staying here. We are please to learnt that you liked our well-designed clean suite, had the opportunity to engage with our great hotel complex, deserted beaches, lots of activities, varied international culinary experiences and excellent service by our true people in particular Emmanuel and his team from your favourite Kabana Beach Bar, consisting of Javier, Kamal, Valentino, Phani, Arnel, Elton and Siddarth to make you & your family experiences memorable.
We appreciate your compliment ''you made our vacation unique, we felt at home with you and you make uniquely great cocktails!!'' and looking forward to welcoming you back to Paradise for another great holiday.
Warm regards,
Hiru Daryanani
Hotel Manager
jorge s.
Visité en octobre 2023
We have enjoyed six wonderful days at this hotel. Its facilities, restaurants and gastronomic level are exceptional, but what really makes it unique is the level of service of its entire team, although I want to make special mention of SOUKAINA, for its kindness, professionalism, efficiency and ability to resolve any need. that we transmitted to her.
Thank you so much!!!!
Thank you so much!!!!
CONSTANCE EPHELIA
Responsable
22/10/2023 à 23:48
Dear jorge salinas,
Warmest Greetings form Constance Ephelia Resort! Thank you very much for choosing to stay with us and giving us 5 star rating with 100% score on this platform!!
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. What a pleasure it was to read about your wonderful holiday & experiences with entire family while you were staying here. We are please to learnt that you had the opportunity to engage with our beautiful resort, facilities and excellent service by our true people in particular SOUKAINA, our Guest Relation officer, to make you and your family experiences memorable.
We appreciate your compliments & we are looking forward to welcoming you back to Paradise for another great holiday.
Kind regards,
Hiru Daryanani
Hotel Manager
Warmest Greetings form Constance Ephelia Resort! Thank you very much for choosing to stay with us and giving us 5 star rating with 100% score on this platform!!
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. What a pleasure it was to read about your wonderful holiday & experiences with entire family while you were staying here. We are please to learnt that you had the opportunity to engage with our beautiful resort, facilities and excellent service by our true people in particular SOUKAINA, our Guest Relation officer, to make you and your family experiences memorable.
We appreciate your compliments & we are looking forward to welcoming you back to Paradise for another great holiday.
Kind regards,
Hiru Daryanani
Hotel Manager
Amit A.
Visité en octobre 2023
Very bad
un professional company
Management also not supportive
un professional company
Management also not supportive
CONSTANCE EPHELIA
Responsable
21/10/2023 à 22:50
Dear Amit Agrawal,
Thank you for your review on this platform.
It is never our intention for our guests to leave the resort with anything other than wonderful and memorable thoughts of their time with us. This is not what we want our guests to feel and experience.
I can unfortunately not erase the past, but I would be grateful to be given another opportunity to try to recover under different circumstances and enjoy this magnificent property. I would very much appreciate it if you could kindly let me know the specific reasons for discontent, so that I can rectify the matter with my team. Please feel free to contact me at info@epheliaresort.com if there have anything I can do for you and would really appreciate welcoming you back.
Thank you again for sharing your thoughts and we look forward to welcoming you to our Resort.
Kind regards,
Hiru Daryanani
Hotel Manager
Thank you for your review on this platform.
It is never our intention for our guests to leave the resort with anything other than wonderful and memorable thoughts of their time with us. This is not what we want our guests to feel and experience.
I can unfortunately not erase the past, but I would be grateful to be given another opportunity to try to recover under different circumstances and enjoy this magnificent property. I would very much appreciate it if you could kindly let me know the specific reasons for discontent, so that I can rectify the matter with my team. Please feel free to contact me at info@epheliaresort.com if there have anything I can do for you and would really appreciate welcoming you back.
Thank you again for sharing your thoughts and we look forward to welcoming you to our Resort.
Kind regards,
Hiru Daryanani
Hotel Manager
A A.
Visité en octobre 2023
unprofessional company
CONSTANCE EPHELIA
Responsable
21/10/2023 à 22:50
Dear A Agrawal,
Thank you for your review on this platform.
It is never our intention for our guests to leave the resort with anything other than wonderful and memorable thoughts of their time with us. This is not what we want our guests to feel and experience.
I can unfortunately not erase the past, but I would be grateful to be given another opportunity to try to recover under different circumstances and enjoy this magnificent property. I would very much appreciate it if you could kindly let me know the specific reasons for discontent, so that I can rectify the matter with my team. Please feel free to contact me at info@epheliaresort.com if there have anything I can do for you and would really appreciate welcoming you back.
Thank you again for sharing your thoughts and we look forward to welcoming you to our Resort.
Kind regards,
Hiru Daryanani
Hotel Manager
Thank you for your review on this platform.
It is never our intention for our guests to leave the resort with anything other than wonderful and memorable thoughts of their time with us. This is not what we want our guests to feel and experience.
I can unfortunately not erase the past, but I would be grateful to be given another opportunity to try to recover under different circumstances and enjoy this magnificent property. I would very much appreciate it if you could kindly let me know the specific reasons for discontent, so that I can rectify the matter with my team. Please feel free to contact me at info@epheliaresort.com if there have anything I can do for you and would really appreciate welcoming you back.
Thank you again for sharing your thoughts and we look forward to welcoming you to our Resort.
Kind regards,
Hiru Daryanani
Hotel Manager
A A.
Visité en octobre 2023
Very bad
un professional company
Hotel of hotel is very bad
un professional company
Hotel of hotel is very bad
CONSTANCE EPHELIA
Responsable
21/10/2023 à 22:50
Dear A Agrawal,
Thank you for your review on this platform.
It is never our intention for our guests to leave the resort with anything other than wonderful and memorable thoughts of their time with us. This is not what we want our guests to feel and experience.
I can unfortunately not erase the past, but I would be grateful to be given another opportunity to try to recover under different circumstances and enjoy this magnificent property. I would very much appreciate it if you could kindly let me know the specific reasons for discontent, so that I can rectify the matter with my team. Please feel free to contact me at info@epheliaresort.com if there have anything I can do for you and would really appreciate welcoming you back.
Thank you again for sharing your thoughts and we look forward to welcoming you to our Resort.
Kind regards,
Hiru Daryanani
Hotel Manager
Thank you for your review on this platform.
It is never our intention for our guests to leave the resort with anything other than wonderful and memorable thoughts of their time with us. This is not what we want our guests to feel and experience.
I can unfortunately not erase the past, but I would be grateful to be given another opportunity to try to recover under different circumstances and enjoy this magnificent property. I would very much appreciate it if you could kindly let me know the specific reasons for discontent, so that I can rectify the matter with my team. Please feel free to contact me at info@epheliaresort.com if there have anything I can do for you and would really appreciate welcoming you back.
Thank you again for sharing your thoughts and we look forward to welcoming you to our Resort.
Kind regards,
Hiru Daryanani
Hotel Manager
Gisela M.
Visité en octobre 2023
Ein traumhaft schöner Ort, wunderbare Mitarbeitende, welche einem die Wünsche sehr gern erfüllen (auch die, von denen man noch gar nichts wusste!
Allen einen RIESENGROSSES DANKESCHOEN, besondern jedoch an Shiva, welcher unsere Suite immer zu etwas besonderem machte und Aru von der Pool-Bar, welcher uns immer sehr zuvorkommend und lächelnd durch den Tag begleitete!
Allen einen RIESENGROSSES DANKESCHOEN, besondern jedoch an Shiva, welcher unsere Suite immer zu etwas besonderem machte und Aru von der Pool-Bar, welcher uns immer sehr zuvorkommend und lächelnd durch den Tag begleitete!
CONSTANCE EPHELIA
Responsable
18/10/2023 à 11:09
Dear Gisela Münger,
Warmest Greetings form Constance Ephelia Resort! Thank you very much for choosing to stay with us and giving us 5 star rating with 100% score on this platform!!
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. What a pleasure it was to read about your wonderful holiday & experiences with entire family while you were staying here. We are please to learnt that you had the opportunity to engage with our beautiful resort, facilities and excellent service by our true people in particular Shiva, our villa attendant and Aru from the pool bar, to make you and your family experiences memorable.
We appreciate your compliments ''A fantastically beautiful place, wonderful employees who are happy to fulfill your wishes '' & we are looking forward to welcoming you back to Paradise for another great holiday.
Kind regards,
Hiru Daryanani
Hotel Manager
Warmest Greetings form Constance Ephelia Resort! Thank you very much for choosing to stay with us and giving us 5 star rating with 100% score on this platform!!
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. What a pleasure it was to read about your wonderful holiday & experiences with entire family while you were staying here. We are please to learnt that you had the opportunity to engage with our beautiful resort, facilities and excellent service by our true people in particular Shiva, our villa attendant and Aru from the pool bar, to make you and your family experiences memorable.
We appreciate your compliments ''A fantastically beautiful place, wonderful employees who are happy to fulfill your wishes '' & we are looking forward to welcoming you back to Paradise for another great holiday.
Kind regards,
Hiru Daryanani
Hotel Manager
Sebastian S.
Visité en octobre 2023
Für uns ist das Hotel Constance Ephelia auf Mahe auch im zweiten Jahr der perfekte Ort zur Erholung. Angefangen von der wirklich sehr schönen Hotelanlage über die Freundlichkeit der Mitarbeiter und das vielfältige Angebot in den Restaurants lässt das Hotel mit seinem Team keine Wünsche offen.
Probleme/Anregungen/Verbesserungsvorschläge werden umgehend in die Tat umgesetzt.
Das Management hat immer ein offenes
Ohr dafür.
Besonders beeindruckend und eher ungewohnt ist die Freundlichkeit auf den Seychelleninseln.
Wir kommen wieder 2024!!!
Probleme/Anregungen/Verbesserungsvorschläge werden umgehend in die Tat umgesetzt.
Das Management hat immer ein offenes
Ohr dafür.
Besonders beeindruckend und eher ungewohnt ist die Freundlichkeit auf den Seychelleninseln.
Wir kommen wieder 2024!!!
CONSTANCE EPHELIA
Responsable
18/10/2023 à 11:00
Dear Sebastian Schlapa,
Warmest Greetings form Constance Ephelia Resort!
Thank you very much for choosing to enjoy your autumn vacation at our resort & giving us 5 star rating with 100% score on this platform. It provides us great pleasure to have you as a loyal repeat guest!
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. What a pleasure it was to read about your wonderful holiday & experiences while you were staying here. We are please to learnt that you had the opportunity to engage with our great hotel complex with its beautiful, partly deserted beaches means pure relaxation, lots of activities' including diving station, boathouse on the north and south beach, varied international culinary experiences and excellent service by our true people to make you & your family experiences memorable.
We appreciate your compliment ''Management always has an open Ear for feedback. The friendliness on the Seychelles Islands is particularly impressive! We'll be back in 2024!!! '' and looking forward to welcoming you back to Paradise for another great occasion.
Tropical regards,
Hiru Daryanani
Hotel Manager
Warmest Greetings form Constance Ephelia Resort!
Thank you very much for choosing to enjoy your autumn vacation at our resort & giving us 5 star rating with 100% score on this platform. It provides us great pleasure to have you as a loyal repeat guest!
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. What a pleasure it was to read about your wonderful holiday & experiences while you were staying here. We are please to learnt that you had the opportunity to engage with our great hotel complex with its beautiful, partly deserted beaches means pure relaxation, lots of activities' including diving station, boathouse on the north and south beach, varied international culinary experiences and excellent service by our true people to make you & your family experiences memorable.
We appreciate your compliment ''Management always has an open Ear for feedback. The friendliness on the Seychelles Islands is particularly impressive! We'll be back in 2024!!! '' and looking forward to welcoming you back to Paradise for another great occasion.
Tropical regards,
Hiru Daryanani
Hotel Manager
Peter K.
Visité en octobre 2023
Wir haben die Reise als Oma 60 Jahre, Mutter 39 Jahre und Kind 5 Jahre als Familienurlaub gebucht. Bezogen haben wir die Junior S. 106 und waren mit dem Zimmer sehr zufrieden. Prinzipiell können wir sagen, dass das Personal sehr freundlich und umsichtig ist. Besonders bedanken möchten wir uns bei Aru am Pool und bei unserem Reinigungsmanager und dem Shutteldriver! Einfach nur hervorragend! Wir können dieses Hotel nur weiterempfehlen!
Was wir vermisst haben war eine Art von Wäscheständer zum aufhängen der Badesachen.
Was wir vermisst haben war eine Art von Wäscheständer zum aufhängen der Badesachen.
CONSTANCE EPHELIA
Responsable
17/10/2023 à 20:41
Dear Peter Kosmida,
Warmest Greetings form Constance Ephelia Resort! Thank you very much for choosing to stay with us and giving us 5 star rating with 100% score on this platform!!
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. What a pleasure it was to read about your wonderful holiday & experiences on trip with entire family while you were staying here. We are please to learnt that you had the opportunity to engage with our beautiful resort, facilities and excellent service by our true people in particular Aru at the pool, your cleaning manager and the shuttle driver to make you and your family experiences memorable. We have list of room amenities including drying rack which is available upon guest request as on call item. We appreciate your compliments & we are looking forward to welcoming you back to Paradise for another great holiday.
Kind regards,
Hiru Daryanani
Hotel Manager
Warmest Greetings form Constance Ephelia Resort! Thank you very much for choosing to stay with us and giving us 5 star rating with 100% score on this platform!!
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. What a pleasure it was to read about your wonderful holiday & experiences on trip with entire family while you were staying here. We are please to learnt that you had the opportunity to engage with our beautiful resort, facilities and excellent service by our true people in particular Aru at the pool, your cleaning manager and the shuttle driver to make you and your family experiences memorable. We have list of room amenities including drying rack which is available upon guest request as on call item. We appreciate your compliments & we are looking forward to welcoming you back to Paradise for another great holiday.
Kind regards,
Hiru Daryanani
Hotel Manager
Nanix S.
Visité en octobre 2023
Un lieu paradisiaque, calme, zen...
Difficile de passer à un autre établissement quand on a goûté au constance Ephilia
Difficile de passer à un autre établissement quand on a goûté au constance Ephilia
CONSTANCE EPHELIA
Responsable
16/10/2023 à 17:38
Dear Nanix Soleil,
Warmest Greetings form Constance Ephelia Resort! Thank you very much for choosing to stay with us and giving us 5 star rating with 100% score on this platform!!
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. What a pleasure it was to read about your wonderful holiday & experiences while you were staying here. We are please to learnt that you had the opportunity to engage with our beautiful resort, facilities, varied culinary options at our 05 restaurants with excellent service by our true people to make you and your family experiences memorable.
We appreciate your compliments ''Difficult to move to another establishment when you have tasted the Ephilia constancy'' & we are looking forward to welcoming you back to Paradise for another great holiday.
Kind regards,
Hiru Daryanani
Hotel Manager
Warmest Greetings form Constance Ephelia Resort! Thank you very much for choosing to stay with us and giving us 5 star rating with 100% score on this platform!!
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. What a pleasure it was to read about your wonderful holiday & experiences while you were staying here. We are please to learnt that you had the opportunity to engage with our beautiful resort, facilities, varied culinary options at our 05 restaurants with excellent service by our true people to make you and your family experiences memorable.
We appreciate your compliments ''Difficult to move to another establishment when you have tasted the Ephilia constancy'' & we are looking forward to welcoming you back to Paradise for another great holiday.
Kind regards,
Hiru Daryanani
Hotel Manager
Beatrice G.
Visité en octobre 2023
C'est un hôtel luxueux ou tout le monde est aux petits soins avec vous. Le cadre, les chambres, la restauration, le personnel, tout est très bien. Nous avons adoré
CONSTANCE EPHELIA
Responsable
16/10/2023 à 17:37
Dear Beatrice Gigault,
Warmest Greetings form Constance Ephelia Resort! Thank you very much for choosing to stay with us and giving us 5 star rating with 100% score on this platform!!
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. What a pleasure it was to read about your wonderful holiday & experiences while you were staying here. We are please to learnt that you had the opportunity to engage with our beautiful resort, facilities, varied culinary options at our 05 restaurants with excellent service by our true people to make you and your family experiences memorable.
We are looking forward to welcoming you back to Paradise for another great holiday.
Tropical regards,
Hiru Daryanani
Hotel Manager
Warmest Greetings form Constance Ephelia Resort! Thank you very much for choosing to stay with us and giving us 5 star rating with 100% score on this platform!!
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. What a pleasure it was to read about your wonderful holiday & experiences while you were staying here. We are please to learnt that you had the opportunity to engage with our beautiful resort, facilities, varied culinary options at our 05 restaurants with excellent service by our true people to make you and your family experiences memorable.
We are looking forward to welcoming you back to Paradise for another great holiday.
Tropical regards,
Hiru Daryanani
Hotel Manager
Jean
Visité en octobre 2023
I recently visited Constance Ephelia, and it was truly amazing! The stunning beaches and breathtaking views made the trip unforgettable. The employees were incredibly welcoming, creating a warm and inviting atmosphere. It's a perfect place for a calm and relaxing getaway. While the food could be better, the overall atmosphere more than compensates for it. The only concern is the high prices, which can be a drawback.
CONSTANCE EPHELIA
Responsable
13/10/2023 à 17:16
Dear Jean,
Warmest Greetings form Constance Ephelia Resort!
Thank you very much for choosing to stay with us and giving us 5 star rating with 100% score on this platform!!
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. What a pleasure it was to read about your wonderful holiday & experiences while you were staying here. We are please to learnt that you had the opportunity to engage with our beautiful resort facilities and excellent service by our true people to make you and your family experiences memorable.
On another note, In regards to price, we regularly benchmark our prices against the other hotels to ensure a fair price for our guests. In any case, your opinion is highly respectable. We are looking forward to welcoming you back to Paradise for another great holiday.
Tropical regards,
Hiru Daryanani
Hotel Manager
Warmest Greetings form Constance Ephelia Resort!
Thank you very much for choosing to stay with us and giving us 5 star rating with 100% score on this platform!!
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. What a pleasure it was to read about your wonderful holiday & experiences while you were staying here. We are please to learnt that you had the opportunity to engage with our beautiful resort facilities and excellent service by our true people to make you and your family experiences memorable.
On another note, In regards to price, we regularly benchmark our prices against the other hotels to ensure a fair price for our guests. In any case, your opinion is highly respectable. We are looking forward to welcoming you back to Paradise for another great holiday.
Tropical regards,
Hiru Daryanani
Hotel Manager
Publicité
Astha B.
Visité en octobre 2023
Loved my four day stay here. I chose the north side of the property as it was quieter. The room was lovely and the view amazing. It rained quite a bit and umbrellas was replete all over the property so I could still walk around with my toddler. Super clean property, nice restaurants and extremely pleasant staff.
CONSTANCE EPHELIA
Responsable
16/10/2023 à 17:45
Dear Astha Batra,
Warmest Greetings form Constance Ephelia Resort! Thank you very much for choosing to stay with us and giving us 5 star rating with 100% score on this platform!!
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. What a pleasure it was to read about your wonderful holiday & experiences while you were staying here. We are please to learnt that you had the opportunity to engage with our beautiful resort, cleanned atmosphere, relaxed facilities, varied culinary options at our 05 restaurants with excellent service by our true people to make you and your family experiences memorable.
We are looking forward to welcoming you back to Paradise for another great holiday.
Tropical regards,
Hiru Daryanani
Hotel Manager
Warmest Greetings form Constance Ephelia Resort! Thank you very much for choosing to stay with us and giving us 5 star rating with 100% score on this platform!!
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. What a pleasure it was to read about your wonderful holiday & experiences while you were staying here. We are please to learnt that you had the opportunity to engage with our beautiful resort, cleanned atmosphere, relaxed facilities, varied culinary options at our 05 restaurants with excellent service by our true people to make you and your family experiences memorable.
We are looking forward to welcoming you back to Paradise for another great holiday.
Tropical regards,
Hiru Daryanani
Hotel Manager
우면동꿀주먹
Visité en octobre 2023
석양이 아름다운 호텔
호텔에서 다양한 레져를 예약하고 즐길 수 있음
해변에있는 바는 꼭 들려서 파도소리와 석양을 보며 칵테일은 꼭 마시길
호텔에서 다양한 레져를 예약하고 즐길 수 있음
해변에있는 바는 꼭 들려서 파도소리와 석양을 보며 칵테일은 꼭 마시길
CONSTANCE EPHELIA
Responsable
13/10/2023 à 17:11
Dear 우면동꿀주먹
Warmest greetings from Constance Ephelia Resort!
What a pleasure it was to read about your wonderful holiday & experiences while you were staying here. At Constance Ephelia, we pride ourselves in offering Customer Care which is indeed amongst one of our highest priorities and it is always rewarding to receive such comments and appreciation, which will be shared with the rest of the team.
We appreciate your recommendation on our Kabana Beach Bar & nature and looking forward to welcoming you back to Paradise for another great holiday.
Kind regards,
Hiru Daryanani
Hotel Manager
Warmest greetings from Constance Ephelia Resort!
What a pleasure it was to read about your wonderful holiday & experiences while you were staying here. At Constance Ephelia, we pride ourselves in offering Customer Care which is indeed amongst one of our highest priorities and it is always rewarding to receive such comments and appreciation, which will be shared with the rest of the team.
We appreciate your recommendation on our Kabana Beach Bar & nature and looking forward to welcoming you back to Paradise for another great holiday.
Kind regards,
Hiru Daryanani
Hotel Manager
Na S.
Visité en octobre 2023
Größtes Resort im indischen Ozean. Wer die wirklichen Seychellen erleben möchte, sollte hier nicht absteigen. Bei uns war es der letzte Stopp nach zwei anderen Insel und deshalb zum Entspannen in Ordnung. Check-in dauerte leider 1 std, das ist definitiv zu lang. Jeder hat ja eine lange Anreise hinter sich. Hier sollte nachgebessert werden. Sehr viele Familien im Resort, da es auch eine ganze Reihe von Familienzimmern gibt. Zum entspannen an den Südstrand gehen. Gepflegter und ruhiger. Nordstrand zwar besser zum Baden, sehr voll, liegen eng an eng und schmuddelig. Auswahl an verschiedenen Restaurants (alle sehr hochpreisig für teilweise fast-Food) und ein riesiger Buffettempel. Dort sind leider viele Speisen kalt und die Nachtische nicht gekühlt. Mitarbeiter alle sehr freundlich und jeder grüßt einen. Unser housekeeping war super. Mussten anfangs das Zimmer tauschen, hat aber sehr schnell geklappt. Und war es generell zu groß, aber das ist ja Geschmacksache. Erinnerte teilweise an ein all- in Resort.
CONSTANCE EPHELIA
Responsable
12/10/2023 à 18:38
Dear Na Schwert,
Warmest greetings from Constance Ephelia Resort! We
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. We are thrilled to read that you liked our relaxed groomed beaches, variety of culinary experiences & service by our friendly professional true peoples.
I have brought all of your comments to the attention of our concerned team so that we can look into your experiences to ensure all improvements are feasible & only necessary are actioned.
Guest satisfaction with continuous improvement will always be our team's top priority. In regards to price, we regularly benchmark our prices against the other hotels to ensure a fair price for our guests. In any case, your opinion is highly respectable.
Please feel free to contact us info@epheliaresort.com, if there have anything I can do for you and would really appreciate to welcome you back. Thank you again for sharing your thoughts and we look forward to welcoming you to our Resort.
Kind regards,
Hiru Daryanani
Hotel Manager
Warmest greetings from Constance Ephelia Resort! We
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. We are thrilled to read that you liked our relaxed groomed beaches, variety of culinary experiences & service by our friendly professional true peoples.
I have brought all of your comments to the attention of our concerned team so that we can look into your experiences to ensure all improvements are feasible & only necessary are actioned.
Guest satisfaction with continuous improvement will always be our team's top priority. In regards to price, we regularly benchmark our prices against the other hotels to ensure a fair price for our guests. In any case, your opinion is highly respectable.
Please feel free to contact us info@epheliaresort.com, if there have anything I can do for you and would really appreciate to welcome you back. Thank you again for sharing your thoughts and we look forward to welcoming you to our Resort.
Kind regards,
Hiru Daryanani
Hotel Manager
Nicole S.
Visité en octobre 2023
Wir waren für 6 Nächte im Constance Euphelia.
Der Check In hat bei uns über eine Stunde gedauert. Dies ist in unseren Augen zu lang, auch wenn es eine große Anlage ist und natürlich auch noch andere Gäste gleichzeitig eingecheckt wurden. Wir bekamen ein Gartenzimmer (Zimmer 547). Dieses Zimmer roch leider sehr muffig und nach Schimmel. Wir gaben direkt bei der Rezeption Bescheid, dass wir in diesem Zimmer nicht bleiben möchten. Positiv zu erwähnen ist, dass gleich der Chef des Housekeeping Teams kam und sich um den Zimmerwechsel kümmerte. Wir bekamen innerhalb kurzer Zeit ein neues Zimmer angeboten und wurden auf eine Junior Suite upgegradet.
In diesem Zimmer war die Matratze sehr durchgelegen. Wir gaben wieder beim Housekeeping Bescheid und es wurden uns mehrere Topper unter das Bett gelegt. Leider war das Bett damit viel zu weich. Wir ließen die Topper wieder entfernen und nahmen dafür lieber die durchgelegene Matratze in Kauf.
Das Hotel wirbt mit Nachhaltigkeit und co. Leider wird diese nicht überall eingehalten. Rund um die Pools gibt’s Wasserspender mit kleinen Pappbechern. Mein Tipp: jeder Gast sollte einen Mehrwegbecher bekommen, den er auffüllen kann. Spart sehr viel Müll im Resort.
Es gibt den South und North Beach. Uns hat es am South Beach besser gefallen, da es dort ruhiger ist. Am North Beach ist viel mehr los (teilweise auch öffentlicher Strand) und die Liegen von Hotel stehen dicht an dicht. Zudem ist der North Beach ungepflegt und auch auf und zwischen den Liegen und Auflagen liegt Müll und es ist verschmutzt.
Wir haben mittags in verschiedenen Restaurants gegessen (wir hatten Halbpension gebucht). Das Adam & Eve ist zu empfehlen, da es hier eine gute Auswahl an asiatischen Gerichten gibt. Die Preise jedoch auch sehr hoch. Am Pool haben wir uns ab und zu einen Drink bestellt. Absolut nicht zu empfehlen ist der Milkshake für 190 Rupien (13 €). Dieser schmeckt wie ein Milchmix aus dem Supermarkt. Ein vegetarisches Clubsandwich kostet 26€. Aus Interesse schauten wir uns mal die Preise in der minibar an: für ein Kit Kat und Mars werden 6€ verlangt (zum Vergleich: für lokale kostet ein Schokoriegel im Supermarkt 5 Rupien). Wir fragten uns mehrmals, wie die hohen Preise in den Restaurants zustande kommen. Die Sunset Bar am North Beach ist schön, Cocktails gibt’s ab 20€ aufwärts.
Das ganze Personal ist sehr freundlich, lächelt und ist zuvorkommend. Einmal wurde mir sogar dabei geholfen, mein Frühstücksei an den Tisch zu bringen. Das Housekeeping war auch immer sehr zuvorkommend und fragte manchmal auch täglich, ob wir noch etwas brauchen würden.
Das Hotel verfügt über mehrere Restaurants, bei denen man innerhalb der Halbpension auch abends essen kann. Hier sollte man jedoch mehrere Tage im Voraus einen Tisch buchen. Kurzfristig und am gleichen Tag waren immer alle Restaurants ausgebucht. Aus diesem Grund waren wir meist im Buffetrestaurant. Hier gibt es eine große Auswahl und es sind immer verschiedene Themenabende wie mediterran, Cowboy (amerikanisch) etc. Was uns nicht gefallen hat: die meisten Speisen sind frittiert (Gemüse,Fleisch etc.) Zudem werden die Nachspeisen wie bspw. Torten etc. nicht gekühlt, sodass diese meist geschmolzen sind. Die meisten Speisen sind zudem kalt. Die Behälter halten die Speisen anscheinend nicht lange warm und durch das häufige auf- und zumachen der Behälter werden die Speisen kalt.
Pluspunkt beim Fitnessstudio: gute Auswahl der Geräte.
Insgesamt sollte man sich bewusst sein, dass das Resort eine kleine Insel für sich ist. Das Buffetrestaurant gleicht einem großen Essentempel und zu den Stoßzeiten ist auch gut was los. Wer mehr Privatsphäre sucht, sollte sich eine andere Unterkunft suchen.
Alles in allem ist das Hotel, je nach Geschmack, in Ordnung. Wir würden jedoch aufgrund der Größe und auch der Preise im Resort bei unserem nächsten Mahé Besuch in ein anderes Hotel gehen.
Der Check In hat bei uns über eine Stunde gedauert. Dies ist in unseren Augen zu lang, auch wenn es eine große Anlage ist und natürlich auch noch andere Gäste gleichzeitig eingecheckt wurden. Wir bekamen ein Gartenzimmer (Zimmer 547). Dieses Zimmer roch leider sehr muffig und nach Schimmel. Wir gaben direkt bei der Rezeption Bescheid, dass wir in diesem Zimmer nicht bleiben möchten. Positiv zu erwähnen ist, dass gleich der Chef des Housekeeping Teams kam und sich um den Zimmerwechsel kümmerte. Wir bekamen innerhalb kurzer Zeit ein neues Zimmer angeboten und wurden auf eine Junior Suite upgegradet.
In diesem Zimmer war die Matratze sehr durchgelegen. Wir gaben wieder beim Housekeeping Bescheid und es wurden uns mehrere Topper unter das Bett gelegt. Leider war das Bett damit viel zu weich. Wir ließen die Topper wieder entfernen und nahmen dafür lieber die durchgelegene Matratze in Kauf.
Das Hotel wirbt mit Nachhaltigkeit und co. Leider wird diese nicht überall eingehalten. Rund um die Pools gibt’s Wasserspender mit kleinen Pappbechern. Mein Tipp: jeder Gast sollte einen Mehrwegbecher bekommen, den er auffüllen kann. Spart sehr viel Müll im Resort.
Es gibt den South und North Beach. Uns hat es am South Beach besser gefallen, da es dort ruhiger ist. Am North Beach ist viel mehr los (teilweise auch öffentlicher Strand) und die Liegen von Hotel stehen dicht an dicht. Zudem ist der North Beach ungepflegt und auch auf und zwischen den Liegen und Auflagen liegt Müll und es ist verschmutzt.
Wir haben mittags in verschiedenen Restaurants gegessen (wir hatten Halbpension gebucht). Das Adam & Eve ist zu empfehlen, da es hier eine gute Auswahl an asiatischen Gerichten gibt. Die Preise jedoch auch sehr hoch. Am Pool haben wir uns ab und zu einen Drink bestellt. Absolut nicht zu empfehlen ist der Milkshake für 190 Rupien (13 €). Dieser schmeckt wie ein Milchmix aus dem Supermarkt. Ein vegetarisches Clubsandwich kostet 26€. Aus Interesse schauten wir uns mal die Preise in der minibar an: für ein Kit Kat und Mars werden 6€ verlangt (zum Vergleich: für lokale kostet ein Schokoriegel im Supermarkt 5 Rupien). Wir fragten uns mehrmals, wie die hohen Preise in den Restaurants zustande kommen. Die Sunset Bar am North Beach ist schön, Cocktails gibt’s ab 20€ aufwärts.
Das ganze Personal ist sehr freundlich, lächelt und ist zuvorkommend. Einmal wurde mir sogar dabei geholfen, mein Frühstücksei an den Tisch zu bringen. Das Housekeeping war auch immer sehr zuvorkommend und fragte manchmal auch täglich, ob wir noch etwas brauchen würden.
Das Hotel verfügt über mehrere Restaurants, bei denen man innerhalb der Halbpension auch abends essen kann. Hier sollte man jedoch mehrere Tage im Voraus einen Tisch buchen. Kurzfristig und am gleichen Tag waren immer alle Restaurants ausgebucht. Aus diesem Grund waren wir meist im Buffetrestaurant. Hier gibt es eine große Auswahl und es sind immer verschiedene Themenabende wie mediterran, Cowboy (amerikanisch) etc. Was uns nicht gefallen hat: die meisten Speisen sind frittiert (Gemüse,Fleisch etc.) Zudem werden die Nachspeisen wie bspw. Torten etc. nicht gekühlt, sodass diese meist geschmolzen sind. Die meisten Speisen sind zudem kalt. Die Behälter halten die Speisen anscheinend nicht lange warm und durch das häufige auf- und zumachen der Behälter werden die Speisen kalt.
Pluspunkt beim Fitnessstudio: gute Auswahl der Geräte.
Insgesamt sollte man sich bewusst sein, dass das Resort eine kleine Insel für sich ist. Das Buffetrestaurant gleicht einem großen Essentempel und zu den Stoßzeiten ist auch gut was los. Wer mehr Privatsphäre sucht, sollte sich eine andere Unterkunft suchen.
Alles in allem ist das Hotel, je nach Geschmack, in Ordnung. Wir würden jedoch aufgrund der Größe und auch der Preise im Resort bei unserem nächsten Mahé Besuch in ein anderes Hotel gehen.
CONSTANCE EPHELIA
Responsable
10/10/2023 à 17:25
Dear Nicole S,
Warmest greetings from Constance Ephelia Resort! We
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. Based on your feedback, it is unfortunate to learn that we could not live up to your expectations which you are certainly entitled to expect. This is not what we want our guests to feel and experience. Please accept our apologies on the inconveniences caused. Please rest assured that all your comments have been looked into. The team and myself will always be striving for continuous improvement.
I can unfortunately not erase the past, but I would be grateful to be given another opportunity to try to recover under different circumstances and enjoy this magnificent property.
Please feel free to contact us info@epheliaresort.com, if there have anything I can do for you and would really appreciate to welcome you back. Thank you again for sharing your thoughts and we look forward to welcoming you to our Resort.
Kind regards,
Hiru Daryanani
Hotel Manager
Warmest greetings from Constance Ephelia Resort! We
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. Based on your feedback, it is unfortunate to learn that we could not live up to your expectations which you are certainly entitled to expect. This is not what we want our guests to feel and experience. Please accept our apologies on the inconveniences caused. Please rest assured that all your comments have been looked into. The team and myself will always be striving for continuous improvement.
I can unfortunately not erase the past, but I would be grateful to be given another opportunity to try to recover under different circumstances and enjoy this magnificent property.
Please feel free to contact us info@epheliaresort.com, if there have anything I can do for you and would really appreciate to welcome you back. Thank you again for sharing your thoughts and we look forward to welcoming you to our Resort.
Kind regards,
Hiru Daryanani
Hotel Manager
Gilad A.
Visité en octobre 2023
ריזורט מושלם במיקום מושלם .
שירות ברמה גבוהה מאוד.
יחס אישי לכל אורח.
מטבח עשיר עם מגוון רחב.
תשומת לב גבוהה לאלרגנים.
שירות ברמה גבוהה מאוד.
יחס אישי לכל אורח.
מטבח עשיר עם מגוון רחב.
תשומת לב גבוהה לאלרגנים.
CONSTANCE EPHELIA
Responsable
09/10/2023 à 19:29
Dear Gilad Assa,
Warmest greetings from Constance Ephelia Resort!
What a pleasure it was to read about your wonderful holiday & experiences while you were staying here.
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. Customer Care is indeed amongst one of our highest priorities and it is always rewarding to receive such comments and appreciation, which will be shared with the rest of the team.
We appreciate your recommendation and looking forward to welcoming you back to Paradise for another great holiday.
Kind regards,
Hiru Daryanani
Hotel Manager
Warmest greetings from Constance Ephelia Resort!
What a pleasure it was to read about your wonderful holiday & experiences while you were staying here.
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. Customer Care is indeed amongst one of our highest priorities and it is always rewarding to receive such comments and appreciation, which will be shared with the rest of the team.
We appreciate your recommendation and looking forward to welcoming you back to Paradise for another great holiday.
Kind regards,
Hiru Daryanani
Hotel Manager
Tal R.
Visité en octobre 2023
Great hotel. Although it is a big hotel, it is not crowded and noisy.
Great stuff and service approach
Great stuff and service approach
CONSTANCE EPHELIA
Responsable
09/10/2023 à 19:28
Dear Tal Rubinstein,
Warmest greetings from Constance Ephelia Resort!
What a pleasure it was to read about your wonderful holiday & experiences while you were staying here.
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. Customer Care is indeed amongst one of our highest priorities and it is always rewarding to receive such comments and appreciation, which will be shared with the rest of the team.
We appreciate your recommendation and looking forward to welcoming you back to Paradise for another great holiday.
Kind regards,
Hiru Daryanani
Hotel Manager
Warmest greetings from Constance Ephelia Resort!
What a pleasure it was to read about your wonderful holiday & experiences while you were staying here.
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. Customer Care is indeed amongst one of our highest priorities and it is always rewarding to receive such comments and appreciation, which will be shared with the rest of the team.
We appreciate your recommendation and looking forward to welcoming you back to Paradise for another great holiday.
Kind regards,
Hiru Daryanani
Hotel Manager
Aman S.
Visité en octobre 2023
Constance Ephelia impressively marries stunning blue waters and vast, modern spaces within its remarkable property. While the ample, sleek rooms present undeniable luxury, it’s the culinary adventures that truly stand out, offering a spectrum of phenomenal flavors that delight and surprise. The presence of a dedicated wine cellar and the expertise of adept sommeliers notably enhance the gourmet experience, affirming Constance Ephelia as a memorable destination of opulence and exquisite dining. Specifically the Sales Manager Sheila Banane, was very professional and helped us feel at home!
CONSTANCE EPHELIA
Responsable
09/10/2023 à 12:00
Dear Aman Shah,
Warmest greetings from Constance Ephelia Resort!
What a pleasure it was to read about your wonderful holiday & experiences while you were staying here. At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests.
We are please to learnt that you had the opportunity to engage at our remarkable resort facilities ample, sleek rooms, with undeniable luxury services, amazing culinary experiences at our 05 restaurants with excellent service with dedicated wine cellar and the expertise of adept sommeliers notably enhance the gourmet experience of our guest. Customer Care is indeed amongst one of our highest priorities and it is always rewarding to receive such comments and appreciation, which will be shared with the rest of the team.
We appreciate your recommendation and looking forward to welcoming you back to Paradise for another great holiday.
Kind regards,
Hiru Daryanani
Hotel Manager
Warmest greetings from Constance Ephelia Resort!
What a pleasure it was to read about your wonderful holiday & experiences while you were staying here. At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests.
We are please to learnt that you had the opportunity to engage at our remarkable resort facilities ample, sleek rooms, with undeniable luxury services, amazing culinary experiences at our 05 restaurants with excellent service with dedicated wine cellar and the expertise of adept sommeliers notably enhance the gourmet experience of our guest. Customer Care is indeed amongst one of our highest priorities and it is always rewarding to receive such comments and appreciation, which will be shared with the rest of the team.
We appreciate your recommendation and looking forward to welcoming you back to Paradise for another great holiday.
Kind regards,
Hiru Daryanani
Hotel Manager
Chiara B.
Visité en octobre 2023
Une delle migliori esperienze che abbia mai fatto. Esteticamente parlando, la location era veramente stupenda, la camera, le piscine e i ristoranti, tutto molto curato e ben tenuto. Per quanto riguarda la camera, al nostro arrivo ci hanno fatto trovare dei cioccolatini deliziosi e una borsa per la spiaggia, la pulizia era ottimo, dovuto principalmente al nostro “room boy”, Hadis, il quale lasciava spesso delle creazioni molto carine con gli asciugamani. Era tutto ben servito, a partire dagli asciugamani in dotazione per la spiaggia e la piscina fino ad arrivare al servizio navetta per girare il resort, essendo di grandi dimensioni.
Per quanto riguarda il cibo, c’era una grandissima selezione di diverse etnie, essendo celiaca, non avrei potuto trovarmi meglio. A colazione c’era una spazio dedicato a pietanze fresche senza glutine e a pranzo/cena era possibile chiedere consigli agli chef o ai camerieri, tutti molto preparati.
Lo staff è stato incredibilmente gentile, disponibile e molto servizievole per l’intera durata del soggiorno. Spero di poter tornare presto perché ci ho lasciato il cuore.
Per quanto riguarda il cibo, c’era una grandissima selezione di diverse etnie, essendo celiaca, non avrei potuto trovarmi meglio. A colazione c’era una spazio dedicato a pietanze fresche senza glutine e a pranzo/cena era possibile chiedere consigli agli chef o ai camerieri, tutti molto preparati.
Lo staff è stato incredibilmente gentile, disponibile e molto servizievole per l’intera durata del soggiorno. Spero di poter tornare presto perché ci ho lasciato il cuore.
CONSTANCE EPHELIA
Responsable
09/10/2023 à 12:04
Dear Chiara Bugatti,
Warmest greetings from Constance Ephelia Resort!
What a pleasure it was to read about your wonderful holiday & experiences while you were staying here. At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests.
We are please to learnt that you had the opportunity to engage at our truly wonderful location, cleaned room, the relaxing swimming pools, delicious varied culinary experiences at our 05 restaurants with excellent service by our team.
Customer Care is indeed amongst one of our highest priorities and it is always rewarding to receive such comments and appreciation, which will be shared with the rest of the team in particular Hadis, our villa attendant & team for making your stay memorable.
We appreciate your recommendation and looking forward to welcoming you back to Paradise for another great holiday.
Kind regards,
Hiru Daryanani
Hotel Manager
Warmest greetings from Constance Ephelia Resort!
What a pleasure it was to read about your wonderful holiday & experiences while you were staying here. At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests.
We are please to learnt that you had the opportunity to engage at our truly wonderful location, cleaned room, the relaxing swimming pools, delicious varied culinary experiences at our 05 restaurants with excellent service by our team.
Customer Care is indeed amongst one of our highest priorities and it is always rewarding to receive such comments and appreciation, which will be shared with the rest of the team in particular Hadis, our villa attendant & team for making your stay memorable.
We appreciate your recommendation and looking forward to welcoming you back to Paradise for another great holiday.
Kind regards,
Hiru Daryanani
Hotel Manager
Menachem F.
Visité en octobre 2023
מקום מעולה. אפשר לבלות חופשה שלמה רק בשטחי המלון. 2 חופים מרכז בריאות ומרכז ספא. מספר רב של חדרי אוכל. נותני השירות אדיבים מאוד ואציין לשבח את שף המלון מר T שדאג כך ערב לקבוע לנו תפריט כשר כבקשתנו
CONSTANCE EPHELIA
Responsable
09/10/2023 à 12:07
Dear Menachem Fisch,
Warmest greetings from Constance Ephelia Resort!
What a pleasure it was to read about your wonderful holiday & experiences while you were staying here. At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests.
We are please to learnt that you had the opportunity to engage at our truly excellent location, incredible green atmosphere, the relaxing 02 beaches, health center and spa center, swimming pools, delicious varied culinary experiences at our 05 restaurants with excellent service by our team.
Customer Care is indeed amongst one of our highest priorities and it is always rewarding to receive such comments and appreciation, which will be shared with the rest of the team in particular Chef T with his team for making your kosher meal experiences above your expectations.
We appreciate your recommendation and looking forward to welcoming you back to Paradise for another great holiday.
Tropical regards,
Hiru Daryanani
Hotel Manager
Warmest greetings from Constance Ephelia Resort!
What a pleasure it was to read about your wonderful holiday & experiences while you were staying here. At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests.
We are please to learnt that you had the opportunity to engage at our truly excellent location, incredible green atmosphere, the relaxing 02 beaches, health center and spa center, swimming pools, delicious varied culinary experiences at our 05 restaurants with excellent service by our team.
Customer Care is indeed amongst one of our highest priorities and it is always rewarding to receive such comments and appreciation, which will be shared with the rest of the team in particular Chef T with his team for making your kosher meal experiences above your expectations.
We appreciate your recommendation and looking forward to welcoming you back to Paradise for another great holiday.
Tropical regards,
Hiru Daryanani
Hotel Manager
From a beautiful spa to multiple tennis courts, 5 restaurants, its own zipline course, hiking opportunities, a kids' club and fitness room. Whatever you name it, Ephelia has it!
What is also very special is that the resort borders two beaches, yes indeed, this resort is that big! But they still manage to make it cozy and pleasant, with several small swimming pools, bars and restaurants.
The food is exceptionally good, really compliments because we had such delicious meals at Ephelia. Especially at Cyan restaurant, where we had a fine dining menu with matching wines that sommelier Johanna perfectly selected for us.
The rooms are spacious and fully equipped. These are cleaned thoroughly every day and in the evening the bed and bathroom are already installed for you so that you hardly have to do anything yourself ;)!
I can only be positive about our stay. I would recommend it to everyone!
Thank you all for this wonderful stay, we will definitely come back here again.
Special thanks to Sheila, Hiru and the wonderful team at Cyan!
Warmest Greetings form Constance Ephelia Resort!
Thank you very much for choosing to enjoy your holiday at our resort & giving us 5 star rating on this platform.
At Constance Ephelia, we pride ourselves in offering the highest levels of care and hospitality to all our guests. We are please to learnt that you had the opportunity to engage with our beautiful resort facilities, varied culinary experiences with refined international cuisine at our 05 restaurants and amazing service by our incredible kind & true people in particular Johanna, sommelier with entire team at Cyan & Sheila.
Positive feedback with compliments always energizing, especially when it comes from one of our esteemed guests and we are looking forward to welcoming you back to Paradise for another great holiday.
Warm regards,
Hiru Daryanani
Hotel Manager