HOSPES MARICEL & SPA

Un desayuno de ensueño en un lugar de ensueño, con compañía maravillosa y muy bien atendidos por Macarena y Juan Pedro quienes han creado un ambiente cercano y acogedor. Un viaje de sabor y texturas para conocer un poquito más la isla desde otro lugar. Gracias

Experiència desayuno espectacular, muy muy recomendable.
Sitio divino, en la terraza con vistas espectaculares.
Y servicio, con Juan Pedro y Macarena, muy atentos. Con unas explicaciones muy detalladas de todos los pases y atentos en todo momento a las necesidades de cada uno.
Volveremos

Desayuno Maricel…un 10!!!!La presentación,la comida,las vistas,el servicio 20/10.
Una experiencia espectacular!Gracias!!!

The Hospes Maricel is well aware that there are few five-star hotels on Mallorca with direct access to the sea and therefore charges its guests accordingly. Unfortunately, the facility does not deserve a five star rating.

From the inside, the hotel looks dated and not at all luxurious. Drawers hanging wonky, loose wall fixtures, defect sockets, quickly clogged washbasins and a generally slightly run-down appearance.

The breakfast buffet is boring and repetitive each day. No creativity, no variation in the dishes served. There are barely any typical Mallorcan dishes on offer. You have to ask the waiters for freshly squeezed orange juice every time. The coffee comes from an automatic coffee machine; no sign of a portafilter machine. And yet the hotel charges 30-37€/person for the breakfast. Furthermore, I still don't understand why a separate "better" multi-course breakfast is offered. Just improve the damn buffet...

I also have no understanding for the exorbitant prices for snacks and drinks at the pool. 6€ for a coke or water at a room rate of approx. 400€-500€/night? Seriously? The next Eroski Market is five minutes away by car.

Lastly, we need to speak about details: 1) On arrival at a luxury hotel, I expect a glass of champagne as a welcome drink and not the much cheaper Cava. 2) The complimentary still water (sparkling is apparently not offered at all) that is brought to you every evening tastes like filtered tap water. Would a bottle of mineral water be too expensive? 3) The wine and pastries found in the room on arrival felt callous. In general, many things seem to have been done without much love.

Verdict: Great location, lovely grounds (from the outside), but definitely not a five-star hotel and very overpriced for what you get at the end of the day. The rooms are in urgent need of renovation. I really hope that Mariott Bonvoy will kick in the management's butt to make it clear that things have to improve.

Un desayuno muy rico ???? nuestra maitre Bárbara ha sido un encanto