PLANET HOLLYWOOD BEACH RESORT

No hay ascensores en ninguna torre, hay que bajar las maletas a mano porque el servicio de check out es malo. El servicio de transporte dentro de la torre puede tomar unos 30 minutos para cada viaje. 15 minutos o más para pedir cualquier bebida. La comida del buffet es mediocre. Hay que pedir las bebidas a los meseros en vez de tener un dispensador al menos de agua para no morir de sed. Hay que hacer fila para que sirvan postre y El servicio la mayoría de veces es de mala gana y pésimo trato. No tienen casi señalización de los platos y el staff se molesta si se le pregunta qué platillo es. He estado en hoteles de menor precio y de muchísima más calidad. No volvería a este lugar.

Views were amazing. Pretty isolated area and not your typical all-inclusive hotel. Meals are very personal (other than buffet) with great service. Not too many amenities and not real close to a large town. Only one pool and beach area is small. Wonderful staff. Location provides a true opportunity for an intimate experience with your loved one(s).

This resort is beautiful!!!
It's VERY clean and well maintained. The staff was friendly and accomodating. Access entering the resort was tightly controlled an we felt very safe on the property.

We enjoyed our morning trips to the Fuel coffee bar, the servers were great and the espresso drinks and gelato were really good. We also had access to a private pool and cabana with a personal attendant, this area was peaceful and relaxing. As others have mentioned, its best to use the shuttles as the rooms/buildings are staggered on a hill and there is a steep uphill walk to the lobby/main building.

Now, some of the things that weren't so great...the timing of the shuttles can be inconsistent, we had waits less than 10 minutes at times to one evening nearly 25 minutes.

The food, was not great. The only restaurant we didn't try was the steakhouse, but in all others we just found many of dishes to lack flavor and many of the meats (beef/fish) were overcooked and tough or chewy. Most of the all-inclusive drinks we ordered were rather weak, we primarily ended up ordering champagne and mango mimosas.

There are several vendors on the beach, as soon as we stepped on the beach we were approached by vendors selling massages, spa services, jewelry and other trinkets.

The nightlife is limited. There is a sportsbar that is open late and has karaoke, a DJ and you can order late night bites. However, the pools close at 7p and the restaurants close at 10p. We were with a group and had acces to a suite with a pool table, bar, and a hot tub however by 9pm we had been approached by hotel staff 3 times about noise complaints and that children were trying to sleep in adjacent rooms. The resort seems to attract families with children, however there were no designated adult only area's.

The resort is rather isolated, and there is really nothing in walking distance, you would need to purchase an excursion to explore the island.

As for airport transportation we booked and prepaid through Nexus as this company was recommended by the resort. Our pick-up for return to the airport was nearly 30 minutes late and when we had the bellman call to inquire as to the where abouts of our driver we could hear them arguing and were given no explanation or apology for the tardiness. So, if you're working with a travel agency you should consider having the agent book it for you.

I would return to Costa Rica, but probably not this resort.

4-nights and 5-day stay was a great first taste of Costa Rica and the planet Hollywood report. The bay on which it sits and the short ride from the airport makes its an ideal report for a shortish stay.

The all inclusive resort was a welcome change from a do it all yourself vacation. The resort was small compared to a larger resort such as sandals, and that was the way we liked it. You felt welcomed and you were able to make a personal connection with the staff and the other visitors. The rooms were excellent, modern, clean, and have great amities including rain shower with a view and a daily stocked mini fridge. The restaurants offered a wide range of food which changed daily and always kept it fresh.

Must tries include the Italian restaurant and the Japanese resultant. The Buffet restaurant , So Cal, food was also well prepared and offered an overwhelming verities of food. Fuel coffee also makes a mean espresso and ice cream drink to keep you going through the day.

Our excursion were through nexus tours and were great examples of eco-tourism though none of them took us to the rim of an actual volcano

We also took a cave and snorkeling tour from one of the locals sailing them at the beach, this was great and really allowed us to explore the bay some cool rock formations and some local coral reefs.

We also rented a cabana for an up charge for a day at the star level which included a bottle of liquor (go for the 7year dark rum) and a personal assistant.

This resort is a hidden gem in the Marriott autograph collection, beautifully kept, a great deal, and a weird name. I think most travelers would enjoy a change of pace at this all inclusive resort.

Also don’t miss the fire show in the evening!

El personal es muy amable y atentos a servir en todo. La comida muy rica y buena variedad en los buffets. Las instalaciones limpias y con espacios bien ambientados.