Publicité
Avis OCEANIA LE METROPOLE MONTPELLIER Montpellier
Avis des membres sur OCEANIA LE METROPOLE MONTPELLIER
4.6/5
329 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
OCEANIA LE METROPOLE MONTPELLIER * * * *
Y aller et contacter
3 rue du Clos René,
34000Montpellier,
France
Améliorer cette page
Les meilleurs à Montpellier et autour
Publicité
Thank you very much for all your compliments, we are happy that you'd enjoyed your stay thanks to the location and facilities of our beautiful hôtel.
We hope to see you next time you'll visit Montpellier,
Kinds regards
Audrey Noygues
Cheffe de réception
Ce commentaire nous va droit au coeur, nous vous remercions d'avoir pris le temps de le partager !
En effet, nous travaillons tous chaque jour au sein de ce bel hôtel qu'est l'Océania le Métropole, dans le but d'avoir des retours comme le vôtre !
Nous espérons vous revoir bientôt !
Très cordialement,
Audrey Noygues
Cheffe de réception
Nous sommes ravis de votre retour et de votre recommandation concernant notre établissement !
A bientôt à l'Océania le Métropole,
Très cordialement,
Audrey Noygues
Cheffe de réception
Nous sommes ravis de votre retour plus que positif sur votre séjour parmi nous !
Cela nous encourage a donner le meilleur de nous-mêmes afin d'offrir le meilleur des services à nos clients.
Nous nous ferons un plaisir de vous accueillir lors de votre prochain séjour à Montpellier.
A bientôt à l'Océnia le Métropole !
Audrey Noygues
Cheffe de réception
Thanks a lot for ! We are very happy to see that you have loved your stay in your suite in our beautiful hotel !
Thanks for your support, this encourages us to continue working to offer the best service to our customers.
See you soon in Oceania le Métropole,
Kinds regards
Audrey Noygues
Front office manager
I sort of wondered if anyone worked there?
On arrival at 15.00 on Friday, the young receptionist seemed confused as our rooms were not ready, but we only had to wait a short time.
We were 3 guests which included 2 elderly ladies one with a walking stick
Parking in the garage under the Hotel was perfect, but when I asked for help with baggage, I was asked why!,
I requested a trolley, and then I asked another young woman if there was a trolley or someone could help, fortunately she seemed to know and helped me
At 17.30, we went to the bar but no one was there, eventually the chef came to serve drinks, by that time we decided to go for a walk.
Dinner was very good, service and menu excellent.
Our 1st morning breakfast, a buffet, was very good but only one young man attending to the room, Only one staff.
Next morning a disaster!, we arrived for breakfast, a large group had been in before , the tables were at mess, none set up and above all, the buffet, nothing left, we felt for the young man, again only one staff, he was trying clean up the tables, along with other guests, we complained to the receptionist offered us the breakfast for free.
The day receptionist, Quentin, was very helpful, but also felt for him having to field off so many complaints.
The night receptionist, Guillaume also was very helpful.
I could not recommend this Hotel at all, It seemed to me the staff had to cope with bad management , not enough staff.
Thank you for sharing your positive experience with us !
We hope to see you soon in Oceania le Métropole,
Kinds regards,
Audrey Noygues
Front office manager
Nous sommes ravis que vous ayez trouvé notre hôtel facile d'accès et que vous ayez apprécié sa proximité avec le centre-ville. Merci d'avoir pris le temps de partager votre expérience. Nous espérons vous revoir bientôt à l'hôtel Oceania Le Métropole.
Cordialement.
Dorian, assistant de direction
Nous vous remercions d'avoir pris le temps de laisser un avis suite à votre visite. Nous sommes ravis de lire que vous avez passé un excellent séjour et que vous avez apprécié les aspects luxueux, romantiques, et calmes de notre établissement.
Nous espérons avoir le plaisir de vous accueillir à nouveau lors de vos futurs voyages à Montpellier.
Cordialement.
Dorian, assistant de direction
Merci d'avoir partagé votre expérience positive au sujet de notre hôtel. Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement central, notre atmosphère rétro, ainsi que les installations telles que notre piscine et notre garage privé directement sur place.
Nous espérons vous accueillir à nouveau lors de votre prochain séjour à Montpellier.
Bien cordialement.
Dorian, assistant de direction
Thank you for your wonderful feedback! We're delighted to hear that you found your experience at our hotel to be magnificent. We look forward to welcoming you back for another fantastic visit.
Best regards.
Dorian, Assistant Manager
Receptionist guy was not very welcoming and in a hurry, it was the end of his shift, after 5 minutes there was a nice girl with a kind smile.
We had dinner in the city and came back in the hotel for a drink.
A young waiter left the menu and after 25 minutes never came back to ask what we wanted to order.
In the meantime he passed in front and of us 4 times taking out plates from empty tables ignoring us.
There was also a woman passing on front of us 3 times and ignoring us too while she was taking away salt and peppera from the empty restaurant tables (there was just 1 or 2 tables with guest having dessert and coffee)
When I informed the woman that we where there since 25 minutes and they all ignored us she first told us that it was not true as she passed several times and never saw us and then she appointed that she had to serve other clients as the restaurant was full.
This is not acceptable at all from a 4stars hotel. First you take the orders from guests and after you empty tables. Moreover if someone is upset and let you noticed that has been ignored for 25 minutes you never have to reply that you have been busy (while you were not).
While I was reporting to the guy that he gave us menu and then it forget about us, he replied that he doesn't speak English. Unacceptable at all!
Great breakfast today but 2 annoyed guys (one man and one woman) at breakfast reception.
Very kind receptionist today at checkout.
In the end nice building and and hotel but please iproce in human resources with better selection and training
Bel hôtel avec de belles prestations.
Personnellement on aurait apprécié un sauna en plus du hammam mais c'est déjà bien avec la piscine et jacuzzi en extérieur.
Localisation de l'hôtel au top pour visiter le centre ville.
Nous avons apprécié notre séjour :)
Merci d'avoir choisi notre hôtel pour votre séjour à Montpellier et d'avoir pris le temps de partager votre avis positif. Nous sommes ravis de lire que vous avez apprécié notre accueil chaleureux ainsi que nos installations et prestations.
Nous sommes heureux que vous ayez pu profiter de notre piscine, du jacuzzi en extérieur et de notre emplacement central qui vous a permis de visiter le centre-ville facilement.
Nous espérons avoir l'opportunité de vous accueillir à nouveau lors de votre prochain séjour à Montpellier.
Cordialement,
Dorian, Assistant Manager