HOLIDAY INN JFK

Our flight got cancelled in the middle of the night and we came here, got a hot breakfast, early check-in to get some rest, and a hot shower. These guys will take care of you the best they can and look out for your needs!
Just be open and communicate and you will be just fine!!

Had to book this hotel because of last minute cancellation of my flight, based on the convenient location near the airport, but hopefully never again. Not clean lobby, elevators with spilled coffee on the floor, rooms outdated with obsolete furniture, stained curtains. Bed with overused mattress and bumpy pillows. Had to pay for one room ~$500 for one night. Extremely overpriced for a very low quality.

Tiene una muy buena ubicación en referencia al aeropuerto. En mi perspectiva y por el horario que llegue al aeropuerto no encontré un shuttle del aeropuerto al hotel pero me comentaron que al menos del hotel al aeropuerto si salen cada 30 minutos.

We flew into JFK completely jetlagged from our Paris-Azores-NY trip but we had booked our room at the Hampton Inn JFK specifically for the beds. The Beds! And the 1:30 Late Check Out & for and the 3pm Extended Late Check out for $50 (worth every penny!).
The Staff was amazing too! When we checked in, we were completely wiped out & they were super helpful :)
When we finally were ready to leave, the Hampton Inn Airport Shuttle came in 5 minutes and wisked us back to the Airport.
Well Done Hampton Inn JFK! Thank you!

On 2/21/24, I booked a Park Stay and Go rate at Hampton Inn-JFK at a rate of $320 ($370.70 inc. tax)for a room for one night (3/6) and parking at the hotel for 7 nights.
On 3/7/24, after leaving our car at the hotel until our return on 3/11/24, I was emailed a receipt for a charge of $657.58.
On 3/11/24, I spent nearly 1.5 hours on 3/11/24 at the hotel, while Manager Rivera hide in her office, I spent an hour on the telephone with Hilton Rep. Michelle Garcia working to resolve the hotel's overbilling, who confirmed that the correct total charge was $370.70. Ms. Garcia tried several times to call and speak with Hampton Inn- JFK Manager Rivera but could not get through. I observed several telephone calls ignored by the front desk staff, calls being picked up and hung up on and another customer complaining to the front desk staff about the overbilling on their Stay Park and Go charge.
When Ms. Rivera did come out from hiding, I showed her my confirmation from Hilton: she refused to correct the overcharge, repeatedly stating the Park Stay and Go rate didn’t include parking.
All this time (over an hour), the hotel wouldn’t release my companion’s car without an additional payment of $220.75, despite being overcharged for parking included in the confirmed Park Stay and Go rate. After insisting that Manager Rivera instruct the parking valet to release our car based on her receipt, the car was released.
On 3/12/24, the hotel billed my companion’'s credit card an additional $220.75 for the same parking. Only upon reporting this fraud to the credit card company, did the hotel acknowledge the double-billing. Its purported credit refund for the parking has yet to be posted as of 3/18/24.