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Avis MÖVENPICK HOTEL SUKHUMVIT 15 BANGKOK Bangkok
Avis des membres sur MÖVENPICK HOTEL SUKHUMVIT 15 BANGKOK
4.2/5
39 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
MÖVENPICK HOTEL SUKHUMVIT 15 BANGKOK
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Avec un bon service de la part d'Ammie, Woonsen, Tiger et Ploy
Merci au personnel sympathique, à savoir : Night, Am, Kat, Fara, Pearl, Muk.
Especially Dean.
I previously wrote this google review at the time of check-in. Dean informed us that he would give us complimentary early check in only if we wrote a positive review for him on the spot. However upon check out, we noticed that we where billed for the "complimentary" early check in. Upon questioning the desk clerk, Anis, we were informed that he would not honour Deans "complimentary" early check in and charged us and additional 1700 Baht.
Furthermore, there was a litany of negative issues with our "luxury" room. First of all, the bedding was stained, the tv was not functional and the AC made an extremely loud noise when in use. Furthermore, the bathroom was extremely dirty and covered in hair that did not belong to us. When we requested for these issues to be fixed, the turn around time was either really slow or non existent.
This is not something that can be expected from a luxury hotel, especially from the reception staff.
As a WARNING, other positive reviews about this hotel may have been coerced in a similar fashion.
Furthermore, despite making two requests, our room was not cleaned, and the floor was left unvacuumed. Additionally, the cleanliness of the utensils was subpar, as evidenced by a fork that was not properly cleaned.
As a patron of your esteemed 4-5 star hotel, I was dismayed by the lack of attention to detail and the poor customer service exhibited. I hope that you take this feedback seriously and take appropriate measures to address these issues to ensure a more satisfactory experience for future guests.
I'm extremely disappointed - if you want to talk to me I'm still check in at 1072 until tomorrow
原因
1.冷氣太舊，開啟時有非常大的噪音
2.冷氣出風口都是霉菌跟髒污
3.床單有污漬
4.廁所的水管非常的臭，並且換了房間之後依然沒有改善
5.插座有非常多，但幾乎都是壞的，有些還會冒出火花
6.房間窗戶大多面向中庭，透光紗簾也無法完全閉合，沒有隱私
7.地點離MRT距離不是太遠，但是一路上人行道非常難走，有時候車多擁擠很危險，而且天氣很熱，也必須考慮進去，地理位置算是不太方便
8.熱水器忽冷忽熱
9.隔音差
8.泳池又小又髒，官網照片是有取角度
9.裝潢、家具等斑駁感嚴重
我們在這家酒店住了3晚
忍耐到第2天才有房間讓我們換
非常痛苦的住房經驗
如果他是3星飯店，那沒有怨言
5星飯店不該是這樣的水平
Hatte das Hotel wegen des schönen Pools auf dem Dach gewählt.
Nach dem Check-in und nach dem ZAHLEN wurde mir gesagt, dass die Dachterrasse am nächsten Tag komplett ab 10 Uhr wegen einer Party geschlossen ist.
Nach einer kurzen Diskussion wurde mir versichert: Wenn Sie 400 THB zahlen, können Sie den Pool nutzen und bekommen sogar Freigetränke.
Ich ließ mich darauf ein.
Als ich dann aber am nächsten Tag den Pool nutzen wollte, wurde ich als Badegast abgewiesen und mir wurde gesagt, dass der Pool geschlossen sei.
Ich werde dieses Hotel nie wieder besuchen!
Only bad was the Road noise at ????. Some Tuk Tuk blow their throttle.
I really like this hotel. The location is handy, close to Terminal 21 and the BTS stations at Asok & Nana. The hotel operates a free tuk tuk service to Terminal 21 regularly throughout the day.
The level of service is very good & I particularly enjoy the rooftop swimming pool which has recently been full re-tiled.
There's a great breakfast selection and the hotel restaurant is reasonably priced should you feel like a snack or meal.
Staff are friendly and helpful.