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Avis ABOVE 5 ROOFTOP RESTAURANT Dubrovnik
Avis des membres sur ABOVE 5 ROOFTOP RESTAURANT
4.4/5
25 avis
Rapport Qualité/Prix
Qualité de la cuisine
Originalité
Cadre/Ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
ABOVE 5 ROOFTOP RESTAURANT
Ouvert
- de 12h00 à 23h00
Horaires d'ouverture
Lundi
12:00 - 23:00
Mardi
12:00 - 23:00
Mercredi
12:00 - 23:00
Jeudi
12:00 - 23:00
Vendredi
12:00 - 23:00
Samedi
12:00 - 23:00
Dimanche
12:00 - 23:00
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Edited - if your head waiter MARO had made it clear that he was actually in a position to help me I would’ve quite happily of stuck around - the sentiment was anything but that…… he genuinely said he was going to have to make a telephone call to the restaurant owner to see if he could please a guest…… this is not the type of establishment I want to exchange custom with. Hopefully the 100 euro you retained covered the drinks.
Unfortunately, the issue remains unresolved 1 month later despite having a nice conversation with them where they explained that their system couldn't handle such a refund. Unfortunately, they could have worked out a manual refund but I didn't hear back from them since my last call. Their willingness to consider exceptional circumstances was disappointing, to say the least.
I had high expectations for this restaurant, having heard great things about their service and reputation. However, this experience left me questioning their commitment to customer service in challenging situations.
I believe that how a business handles unexpected circumstances can significantly impact a customer's perception. In this instance, the opportunity for a compassionate response was missed, and it's a missed opportunity for them to showcase their understanding and flexibility.
For the main meal I had the:
• Entrée: Pigeon Breast - lovely starter that was wonderful. The use of basil olive oil and soy reduction was delicious. Would recommend for those who like Asian cuisine.
• Main: Beef Tenderloin - was nice and perfectly cooked. The veggies on mine were mushrooms and eggplant. The meat was soft and tender.
-- between these we were served a pallet cleanser of watermelon sorbet on a soft bed of sugar. This was a lovely treat and refreshing, but did not overpower the dessert course that was to come.
•Dessert: Pavlova - again a nice, light and refreshing way to end the evening. The fruit was a nice paring to accompany the cream and meringue (both small and larger pieces). The raspberry sorbet was full of flavor.
Overall we enjoyed our experience and would recommend especially for a special occasion visit to Debrovnik!
Excellent food characterized by authentic food culture. Interesting wines.
Humble, responsive service!
Don't miss this when you are in Dubrovnik.
Set menu concept, they have 3 or 5 courses menu.
Be aware its in the 5th floor with no elevator
The service was exceptional—elegant, professional, and friendly. The staff made us feel truly welcomed and pampered. And the icing on the cake was the breathtaking view during sunset, adding an extra touch of charm to our meal.
Although it was on the expensive side, the overall experience was amazing. Worth the splurge!
A very special place!