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Avis ALTIS GRAND HOTEL Lisbonne
Avis des membres sur ALTIS GRAND HOTEL
4.8/5
25 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
Spa top 10????recomendo!!!
Fica promessa de voltar!
From the moment we arrived to the moment we left, this hotel did not disappoint. The service was the best I'd received in a 5* hotel. The staff were all very friendly, attentive and helpful. We would like to thank Patricia in particular for her warm welcome and assistance during our stay.
We would also like to thank Ana Lobo who was part of the housekeeping team who went out of her way to make sure we had everything we needed when one member of our group fell sick. She checked on us every day and made us feel very much at home which is not often an experience you get when staying at a hotel.
We had mentioned that we were celebrating a birthday during our stay and the team prepared a wonderful surprise for the Birthday girl upon our arrival and made sure it was one to remember!
Cleanliness (which is huge for me & my partner),
Location,
Service,
Facilities,
EVERYTHING was 5*!!!
Thank you for the wonderful stay and we sincerely look forward to coming back and also making use of the fantastic facilities this hotel has to offer!
La piscine est un peu sale sur les parois .
Le hall est joli
Le personnel correct
Le petit déjeuner très complet .
The Altis Grand Hotel is a chic, trendy hotel in good proximity to many of the sights of Lisbon. I found the service to be extremely good, but the rooms themselves could use a bit more care.
In my room, I did not have a laundry paper, or bag. When I asked, the staff directed me to search through my dresser drawers, rather than to give me a new one. After another search, the paper & bag was not in the room, as I had suspected.
Other than this, some colleagues had different complaints that were worse, but I will not post on their behalf.
Aside from these issues, I found the food and bars in the restaurant to be top notch. And as I mentioned, service was excellent.
A review of Lisbon is out of scope for this review, but I want to add that some working knowledge of the good places to go vs. the bad is quite necessary, as there are some illegal activities going on openly in town.