AUBERGE DU PLATEAU

Clean, cozy, comfortable. Good breakfast. We really enjoyed our stay.

Très bonne ambiance excellente accueil. satisfaite de ma première nuit quand je suis arrivée à Montréal chez vous. Le seul point négatif est que ma chambre le ménage n'avait pas été fait même les draps du lit ce qui fait que jai due attendre un moment.. sinon c'était bien. Sauf les douches communes que j'ai trouve moyennement propre

Decent room for the price. Breakfast was good. Nice to have it included. Good location in the plateau

C'était notre 2e visite (1 maman, 2 enfants de moins de 12 ans, en chambre privée) et ce n'est pas pour rien qu'on voulait y retourner! Service accueillant, lieux propres et bien entretenus, délicieux petit déjeuner (mention spéciale aux oeufs durs et aux pancakes!), bien situé... On espère renouveler l'expérience d'année en année! :)

Nice hostel facilities and breakfast.

HOWEVER
There is one employee who will make your life miserable. Here was my experience.

He came into the room at 00:45 and made a bunch of noise. In and out of his locker, not even trying to be quiet. Dragging stuff around, etc. Didn't matter to me, it's a hostel, plus I was watching TV very quietly. After his five or so minutes of banging around, he asked me to turn the volume down. I literally clicked the volume down then up, and asked if it was okay and he said yes. Ha! The street noise was more than my movie, for reference.

What he did next was even more upsetting. He proceeded to wake up an older gentleman, and ask him to turn off his nightlight... the extremely dim nightlight that i'm sure the hostel choose so that they could be left on and not bother people, yet safely go to the bathroom in the middle of the night.

The crazy part is I saw in his pile of stuf f both earplugs and a sleep mask. He was also bottom bunk, so could have made a sheet curtain like I had done with my comforter.

Why did he do these things? Solely as a power grab I believe. He also told me he liked to sleep in until 9, breakfast starts at 8 and is when my alarm went off. Right on!

He did change rooms, but continued to enter ours to retrieve items from his locker and the closet. Often neglecting to close the door on his way out.

He's a bully, I have spoken to others here who have had the same experience. The other staff are all wonderful, helpful people.

Hopefully he moves on, when he does the owners can contact me and I'll change my review.