SUITES ALBA RESORT & SPA

One of the most amazing places I‘ve been to. Amazing staff, nature and free room upgrade. Would love to have stayed here a bit longer.. ????️????

Tolles Hotel - klein und fein!
Etwas abgelegen - daher aber auch sehr ruhig (Mietwagen ist ein muss), wenige Zimmer - diese sind groß, sauber und geräumig!
Das Essen ist fantastisch (HP!)

Familienbetreuung ist vor Ort. Zwei Pools, ein Kleine Fitnessraum ist auch vorhanden.
Personal immer freundlich und sehr hilfsbereit.

Einzig die Betten sind sehr hart - aber das ist persönliches Empfinden.

Very disappointing experience.

I recently had the opportunity to stay at Suites Alba Resort, and unfortunately, my experience was far from pleasant. From uncomfortable mattresses and pillows to outdated and poorly maintained rooms, there were several issues that made my stay less than satisfactory.

Upon entering the renovated rooms 406 and 404, I was initially impressed with their appearance. They looked good and seemed to have been given a fresh update. However, my suite, 502, was a different story altogether. It was noticeably outdated, with dirty furniture and a broken curtain. The lack of attention to cleanliness and maintenance was disappointing.

One of the major inconveniences during my stay was the limited supply of coffee capsules provided by the resort. I was only given two capsules for the coffee machine for the entire duration of my stay. If I required more, I was informed that I would be charged for them. This felt quite stingy and did not align with the expectations of a supposedly upscale resort.

The dining options at Suites Alba Resort were also lacking. There was only one restaurant available, and it closed quite early at 11:00 p.m. The room service also had limited hours, closing by 10:00 p.m. This meant that if you desired a late-night meal or snack, you were out of luck. Moreover, the lack of nearby dining establishments meant that ordering a car was necessary to explore other dining options, and the difficult road conditions made transportation a hassle.

The pool at the resort was a disappointment as well. It was much smaller than depicted in the promotional pictures, which created a misleading impression. Additionally, accessing the beach proved to be challenging, further diminishing the overall appeal of the resort.

On a positive note, I found the staff to be friendly and accommodating. They were helpful in addressing some of the issues I encountered, but unfortunately, their efforts were not enough to compensate for the overall shortcomings of the resort.

Another major letdown was the quality of the coffee served at the resort. With no other options available, the poor quality of the coffee became a recurring disappointment throughout my stay.

In conclusion, Suites Alba Resort fell far short of the expectations one would have for a five-star establishment. Uncomfortable bedding, outdated rooms, limited coffee supply, inconvenient dining options, and a misleading pool and beach experience all contributed to a very unsatisfactory stay. I cannot recommend this resort and believe that the overall experience was not worth the money spent.

The resort is very nice and is wide enough yet not too big which makes it very comfortable. The beach that's only 2 minutes walk is fantastic.

The rooms are nice but could be more comfortable and better maintained.
Some things did not work, the bed is stiff and the pillows the same. Moreover, we are staying at an apartment with two rooms and two double beds but there is only one bathroom. While the stream of the water in the shower makes it difficult as the water keeps changing from too warm to too hot.

At the pool area there's not enough seats with shade. Umbrellas can't be moved and are small so if you're looking to sit calmly in the shade for a few hours you will find that it is impossible.

As some other mentioned the food is expensive and the overall service is very mediocre. The staff is not going out of their way for you to have the best time on your expensively charged holiday - instead they just follow the rules. This morning asked 4 times for coffee at the pool and somehow it got forgotten 4 times :) while the spa complains when asking for towels for the pool because we wanted an extra.

The spa areas smells bad, so it doesn't make you want to give it a try :(